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"I Liked the stay at the Red Roof Inn. I just wished they had a little more for breakfast, other than coffee. " More

By a verified traveler on Thu 06 Jun 2019

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Hotel Description

Jacksonville hotel in Northside area

Near the airport

Your stay at this Northside hotel places you within 2 miles (3 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

The 108 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and free long-distance calls. Free local calls and free toiletries are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$66* Per night/room Nov 11 - Nov 12

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn Jacksonville Airport ratings based on 19 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Red Roof Inn Jacksonville Airport

Everyone (12) Couples (3) Family (6)
1 out of 5
The entire room was very outdated, with cheap quality, insects, damaged furniture, micro pillows, and dirty bathroom. There was a police sergeant patrolling the property.

Posted by on Jun 22, 2020

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Comment from Hotel Management

Aug 11, 2020 by Marissa AGM

Dear Anonymous, I want to sincerely apologize for the negative experience you had here at the Red Roof Inn Jacksonville/Airport location. We strive here to make sure our guests are completely satisfied. We value you as a guest and your business. Please let us know the next time you visit, so that we can prove to you that we can do a better job in serving you. Thank you

1 out of 5
I was unable to even spent the night with my daughter at that hotel because of the roaches and bed bugs. Horrible experience!

Posted by , from Jacksonville on Jun 12, 2020

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Comment from Hotel Management

Aug 11, 2020 by Marissa AGM

Dear Ana, I want to sincerely apologize for the negative experience you had here at the Red Roof Inn Jacksonville/Airport location. We strive here to make sure our guests are completely satisfied. We value you as a guest and your business. Please let us know the next time you visit, so that we can prove to you that we can do a better job in serving you. Thank you

1 out of 5
Why have a pool and its out of service Room Dirty linen

Posted by on Sep 1, 2019

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Comment from Hotel Management

Aug 11, 2020 by Marissa AGM

Dear Anonymous, I want to sincerely apologize for the negative experience you had here at the Red Roof Inn Jacksonville/Airport location. We strive here to make sure our guests are completely satisfied. We value you as a guest and your business. Please let us know the next time you visit, so that we can prove to you that we can do a better job in serving you. Thank you

1 out of 5
I reserved a superior room. When checking in I was told my room had been given out to another guest, I was told the only room left was a low end room. I paid for a SUPERIOR ROOM. I asked for the price difference back. I was told they could not do it. The pool looked liked no one ever serviced it. I have stayed at a lot of Red Roof Inns, this one to be by the airport is really needs a lot of work.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Aug 11, 2020 by Marissa AGM

Dear Vivian, I want to sincerely apologize for the negative experience you had with us here at the Red Roof Inn Airport/Jacksonville. We strive here to make sure that our guests are completely satisfied. We value you as a guest and your business. Please let us know the next to you visit, so that we can prove to you we can do better serving you.

5 out of 5
I Liked the stay at the Red Roof Inn. I just wished they had a little more for breakfast, other than coffee.

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 16, 2019 by Faatimah Darby

Thankyou very much for your positive feed back. We will take into consideration for providing more breakfast. Looking forward to your nwxt stay with us!

4 out of 5
They put the "friendly" in Pet Friendly. There are no additional fees for pets.

Posted by on May 23, 2019

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Comment from Hotel Management

Jun 18, 2019 by Faatimah Darby

Thankyou for your feed back! We hope to see you in your pet in the future!

3 out of 5
Roaches..................... Burn hole in blankets........ No microwave...

Posted by on May 11, 2019

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Comment from Hotel Management

Jun 22, 2019 by Faatimah Darby

Dear Guest We apologize for the bugs and burn holes. We have addressed those issues to avoid any future problems. We hope we can get another chance at providing a satisfying stay for you!

1 out of 5
Nothing it was terrible Toilet didn't work, stains on spread, dirty floor, pool was up and running It was terrible good luck

Posted by on May 6, 2019

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Comment from Hotel Management

Jun 23, 2019 by Faatimah Darby

Dear Guest Sorry for any inconvenience during your stay. We have addressed and fixed these issues to assure you may have a better stay on your nexr visit. Unfortunately the pool is still closed until further notice. Hopefully you may come back once the pool is open again.

1 out of 5
I got to the motel and found my reservation did not exist. I had to find anotyer motel at the last minute.

Posted by on Mar 16, 2019

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2 out of 5

Posted by on Mar 7, 2019

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About the Red Roof Inn Jacksonville Airport

Location 1063 Airport Road, Jacksonville, FL 32218

Property Features

Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this Jacksonville hotel.

  • 108 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Red Roof Inn Jacksonville Airport offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with premium cable channels and pay movies. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Hotel Jacksonville Airport
  • Red Roof Inn Jacksonville Airport
  • Jacksonville Red Roof Inn
  • Red Roof Inn Jacksonville
  • Red Roof Inn Jacksonville Airport Hotel
  • Red Roof Jacksonville Airport
  • Red Roof Inn Jacksonville Airport Hotel
  • Red Roof Inn Jacksonville Airport Jacksonville
  • Red Roof Inn Jacksonville Airport Hotel Jacksonville

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.