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Holiday Inn Express Jacksonville - Blount Island, an IHG Hotel

2.5-star property
10148 New Berlin Rd, Jacksonville, FL 1-855-201-7819

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3.6 out of 5
Good!
See all 13 Travelocity Reviews

"The property appears to be in the process of being renovated. The room we were in was hopefully on the list. The room was clean and comfortable. But t ... " More

By a verified traveler on Thu 30 Jan 2020

Points Of Interest

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Hotel Description

Hotel near Jacksonville Cruise Terminal in Jacksonville

Near the airport

Your stay at this Northside hotel places you within 2 miles (3 km) of Jacksonville Cruise Terminal and Timucuan Ecological & Historical Preserve. Jacksonville Zoo and Gardens and Jacksonville Arboretum and Gardens are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 73 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free newspapers.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$106* Per night/room Aug 5 - Aug 6

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Jacksonville - Blount Island, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Jacksonville - Blount Island, an IHG Hotel

Everyone (6) Couples (1) Family (2)
4 out of 5
The property appears to be in the process of being renovated. The room we were in was hopefully on the list. The room was clean and comfortable. But the furniture was old and worn. The staff were as friendly as I expected and the breakfast was fully stocked.

Posted by on Jan 30, 2020

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2 out of 5
Maybe the worst holiday in express I’ve ever stayed at

Posted by on Dec 19, 2019

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5 out of 5
Very polite staff but I wish they had a shuttle like others have.

Posted by on May 20, 2019

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Comment from Hotel Management

Jun 4, 2019 by Carla

Thank you for your review .

5 out of 5

Posted by on May 19, 2019

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Comment from Hotel Management

Jun 4, 2019 by Carla

Thank you for your review.

4 out of 5
Travelocity shared that the hotel was 5.5miles away from the Rockville concert this weekend at metropolitan complex in Jacksonville. The info was wrong! It’s was 19.9 miles from the concert facility. Had I known it was that far from the facility would have chosen another hotel. The Uber rides back and forth to the hotel were an expense that I was not intending on being so much money. Not cool. I will not use travelocity again, due to the wrong information provided about the hotel. Not cool.

Posted by on May 6, 2019

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Comment from Hotel Management

Jun 2, 2019 by Carla

Sorry to hear of the misinformation. We are glad you stayed with us and hope you enjoyed Rockville!!!

4 out of 5

Posted by on May 5, 2019

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Comment from Hotel Management

Jun 7, 2019 by Carla

Thank you for staying with us !

4 out of 5
The room was nice and clean, beds were comfortable. Unfortunately, the housekeeping staff didn't clean our room or empty the trash, so that was very disappointing. If we go back to Jacksonville, we'll stay somewhere else.

Posted by on Mar 19, 2019

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4 out of 5

Good hotel close to the zoo

Pros: Breakfast was good, location was convienent
Cons: The room smelled musty, a/c needed cleaning.
Location: Close to zoo and Talbott island, cruise terminal
This hotel was perfect for our trip to the Jacksonville zoo. Its only a few minutes from the zoo and close to the cruise terminal. Its outside the city so no traffic problems but still only 20 minutes from downtown. Also close to Talbott island which was a nice surprise. The breakfast was good and plentiful. All the employees we encountered were very helpful and nice. Would stay here again!

Posted by on Jul 13, 2018

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1 out of 5
Mrs Brenda wasn't nice nor understanding of me and my child at 2 am I'm the morning. Room 101 was very dirty(carpet ) mildew bathroom. While entering property garbage can was fill and lobby had fruit nets. I never check in. I will never enter this hotel.. shame on the General Manager for not reaching out to me.

Posted by on May 9, 2016

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Comment from Hotel Management

May 18, 2016 by gmandosia@hiejax-blount.com

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Gerald M

3 out of 5

Okay to stay at, but.....

Pros: The staff at reception, pool, hot tub, bed and pillows.
Cons: Room maintenance.
Location: Its not in the city so its quiet, there is a convenience store within walking distance, not far from the zoo and other tourist attractions.
The desk staff were very friendly and helpful, the breakfast had plenty to offer with a nice big area that was kept very clean. Our room was clean but lacked in maintenance care. The toilet seat was broken, the handle broke during our stay, and the carpet was wet from the air conditioning unit. We requested to not have housekeeping the day after we arrived by placing the "do not disturb" sign on the door, but by the next day we needed services. When we returned later in the evening, our rooom had not been serviced and the toilet handle had broken, we reported to the desk staff. Housekeeping did come the next day, the toilet handle was kind of fixed but we had to keep fixing. I thought they would have fixed the seat but they did not.

Posted by on Sep 30, 2015

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Comment from Hotel Management

Oct 12, 2015 by Gerald Mandosia

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Mandosia General Manager

About the Holiday Inn Express Jacksonville - Blount Island, an IHG Hotel

Location 10148 New Berlin Rd, Jacksonville, FL 32226

Property Features

Holiday Inn Express Jacksonville - Blount Island, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 969 square feet (90 square meters). The business-friendly Holiday Inn Express Jacksonville - Blount Island, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Jacksonville hotel.

  • 1 building
  • 73 guestrooms or units
  • 3 levels
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 2004
  • Full breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Jacksonville International Airport (JAX) (17.8 km / 11 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Jacksonville - Blount Island, an IHG Hotel offers 73 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 8:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Blount Island Jacksonville
  • Holiday Inn Express Blount Island
  • Holiday Inn Express Blount Island Hotel
  • Holiday Inn Express Blount Island Hotel Jacksonville
  • Holiday Inn Express Jacksonville
  • Holiday Inn Express Jacksonville Blount Island
  • Holiday Inn Express Jacksonville Blount Island Hotel
  • Holiday Inn Express Jacksonville Blount Island

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.