4.2 out of 5

"Just a night rest stop on way to Siesta Key at end of long travel day.. Room was large ,well furnished and clean. Buffet breakfast was very good and ... " More

By a verified traveler on Wed 10 Jan 2018

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Hotel Description

Hotel near Jacksonville Naval Air Station in Orange Park

In shopping district

Within 3 miles (5 km) of this Orange Park hotel, you'll find Jacksonville Naval Air Station and bestbet Orange Park. Also, Westside Regional Park is within 3 miles (5 km) and Orange Park Medical Center is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and LED TVs with cable channels. Other amenities include coffee/tea makers, free long-distance calls, and free local calls.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$77 per night

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Southside Hotel & Suites ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Southside Hotel & Suites

Everyone (8) Family (1)
4 out of 5
They ran out of food for breakfast. That is one reason We chose that hotel was for breakfast. We had to spend money and time to eat breakfast outside of the hotel. Not good !

Posted by on Dec 31, 2018

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5 out of 5
Hotel was recently updated about 2 years ago. Everything was neat and clean. Staff very friendly and helpful. Breakfast bar is very good (kudos to Bernadette who keeps it well stocked and super clean!). We had the king bed - junior suite which had a LOT of room. Good size bathroom sink area for both my wife and my toiletry items. Plenty of TV channels to choose from.

Posted by , from Amawalk, NY on Nov 21, 2018

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3 out of 5

Best Western

Staff friendly and helpful, room update but had old odor ( Muske smell) last and for most NO HOT WATER in a.m. shower had to turn off water with some soap still on me before shower was complete, water turned cold. Read reviews others had saying complaint

Posted by , from Adel baby on Feb 8, 2018

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Comment from Hotel Management

Mar 29, 2018 by Mickey

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9042644466. Sincerely, Mickey General Manager Best Western Southside Hotel & Suites

4 out of 5

Rest stop

Pros: Location and cleanliness Travelocity and read reviews Travelocity and read all reviews before booking '
Location: Just stopped at Publix for take out late dinner and was not interested in anything else.
Just a night rest stop on way to Siesta Key at end of long travel day.. Room was large ,well furnished and clean. Buffet breakfast was very good and hotel staff very friendly. Definitely stay again

Posted by , from Amherst NY on Jan 10, 2018

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5 out of 5

Great hotel, great staff

Pros: Very clean Very courteous staff
Location: Great access to major highways,
Everyone on the staff was great. Excellent customer service. I even got to speak with the owner and he personally asked me if there was anything that he could do to make my stay better. Cant say enough about this place!

Posted by on Nov 2, 2017

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3 out of 5

Travelocity advertised a FREE UPGRADE

Upon check in at 4 PM and asking for the upgrade, BRITANY said that it was "late" for an upgrade but it seemed for her was more important to make sure to let us know that if it was going to be any smell in the room we will be incurring additional charges!!!! Unbeknown to us she gave us a room close to the vending machines and we were waken at 6 AM by someone making terrible noises with the ice machine! And that was our UPGRADE!!! We really needed to rest after a long drive, but we did not get it!!

Posted by , from New York on Dec 18, 2016

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4 out of 5

Clean, Courteous and Close to Everything!

Pros: Clean, Courteous and Close to Everything! Plus a good value.
Cons: Upgrade the bathroom fans.
Location: Close to stores, restruants and highway.
Came into town on business, and booked at last minute. Read the reviews and this hotel exceeded my expectations from the start. The room value was well over the price, as it was clean and well stocked. The room appeared to have been remodeled recently and was very comfortable. Breakfast was perfect too. Fast, Hot and Tasty. I'll come back to this place again.

Posted by , from Bradenton, Florida on Dec 14, 2016

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5 out of 5

Best hotel for this price!

Pros: Comfortable beds, good breakfast and price are the best features.
Location: Close by are SEVO-Med Veterinary Clinic, Orange Park Mall and Ted's Montana Grill, an excellent sustainable & eco-friendly restaurant.
The hotel is clean, safe, comfortable and close to Orange Park amenities. Our cat, Bengal, had to visit Southeast Veterinary Oncology for cancer diagnosis. She was able to stay overnight in the vet clinic while we stayed at Best Western only 1.8 miles away or a 3-minute drive. This was a great help to us during a stressful time!

Posted by , from Parrish, FL on Dec 4, 2016

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5 out of 5

Nice hotel at a reasonable rate.

Pros: Reasonable rates, friendly and helpful staff, a swimming pool, and a hot breakfast are the things we liked about this hotel.
Cons: I cannot think of anything.
Location: We were too tired from long travel days, so we don't know.
We stayed one night, and found the staff helpful and friendly as well as having clean rooms.

Posted by , from Kansas on Aug 21, 2015

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5 out of 5

Definitely made us feel welcome

Pros: Close restaurants, Free Internet, Quiet, Free breakfast
highly recommend based on location, price and overall cleanliness

Posted by on Nov 15, 2012

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About the Best Western Southside Hotel & Suites

Location 4580 Collins Rd, Orange Park, FL 32244-9521

Property Features

Best Western Southside Hotel & Suites offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western Southside Hotel & Suites also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Orange Park hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • 500 sq ft of conference space
  • Built in 1989
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (45.3 km / 28.2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Southside Hotel & Suites offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Orange Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

Guests planning to arrive after midnight must ring the bell at the hotel entrance to gain entry. please contact the property using the information on the reservation confirmation received after booking for details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit card or cash for all onsite purchases, including incidentals. Guests unable to provide a valid credit card will need to provide a cash deposit of $250. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Cash or credit card deposit required

Hotel Names

  • Best Western Southside
  • Best Western Southside Hotel
  • Best Western Southside Hotel Jacksonville
  • Best Western Southside Jacksonville
  • Hotel Best Western Southside
  • Hotel Southside Best Western
  • Southside Best Western
  • Best Western Southside Hotel Orange Park
  • Best Western Southside Orange Park
  • Best Western Orange Park
  • Orange Park Best Western
  • Best Western Hotel Southside