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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property
Jacksonville hotel in Arlington area

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Free daily buffet breakfast
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Meeting facility
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
53 Jefferson Road, Jacksonville, FL, 32225
  • Place, Regency Square Mall
    ‪3 min drive‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Place, Mayo Clinic Florida
    ‪13 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(39 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Arlington stay.Your stay at this Arlington hotel places you within 3 miles (5 km) of Regency Square Mall and Jacksonville Arboretum and Gardens. St. Johns Town Center and Florida State College - South Campus are also within 6 miles (10 km).

What's nearby

  • Regency Square Mall - 3 min drive - 1.9 miles
  • St. Johns Town Center - 6 min drive - 5.9 miles
  • EverBank Stadium - 12 min drive - 7.9 miles
  • Mayo Clinic Florida - 13 min drive - 12.3 miles
  • Mayport Naval Station - 14 min drive - 11.1 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪Grinders American Diner - ‬14 min walk
  • ‪Hook Fish and Chicken - ‬9 min walk
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Krystal - ‬20 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Jacksonville hotel in Arlington area
Holiday Inn Express and Suites Jacksonville East by IHG offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express and Suites Jacksonville East by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 101 guestrooms or units
  • 4 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express and Suites Jacksonville East by IHG offers 101 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

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Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express and Suites Jacksonville East by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Frequently asked questions

How close is Holiday Inn Express and Suites Jacksonville East by IHG to the airport?

Holiday Inn Express and Suites Jacksonville East by IHG is 1.7 mi (4-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express and Suites Jacksonville East by IHG?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Jacksonville East by IHG on Dec 28, 2025 start from $79.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express and Suites Jacksonville East by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express and Suites Jacksonville East by IHG.

How close is Holiday Inn Express and Suites Jacksonville East by IHG to the beach?

This hotel is 6.8 mi (18-min drive) from Kurzius Beach and 8.8 mi (23-min drive) from Atlantic Beach. Don't forget your sunscreen!

Does Holiday Inn Express and Suites Jacksonville East by IHG offer free breakfast?

Holiday Inn Express and Suites Jacksonville East by IHG offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express and Suites Jacksonville East by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express and Suites Jacksonville East by IHG?

Check-in start time: 3 PM; Check-in end time: 8:00 AM.

Is there free parking at Holiday Inn Express and Suites Jacksonville East by IHG?

This hotel offers free self parking.

Does Holiday Inn Express and Suites Jacksonville East by IHG have a pool?

Holiday Inn Express and Suites Jacksonville East by IHG features a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Holiday Inn Express and Suites Jacksonville East by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express and Suites Jacksonville East by IHG to downtown Jacksonville?

Holiday Inn Express and Suites Jacksonville East by IHG is 7.7 mi away from Jacksonville.

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RANDY BENTON

Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Clean room and friendly staff.
Stayed 3 nights in Aug 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Property conditions & facilities
The first room I was put it didnt have a working door. Than I was moved to a different room. That one was fine but very musty. The room was damp and felt disgusting. The breakfast staff hardly spoke english and had a hard time assisting me. The property overall was fine otherwise.
Stayed 5 nights in Aug 2025

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintained outside was clean as well could use more lighting in parking lot only issue i thought that needed to be addressed
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

tammi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to all location!
Stayed 2 nights in Aug 2025

2/10 Terrible

Anastasia

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not know there was an animal fee as this website just states "pet friendly" so we stayed with our two small dogs. I received a phone call on the second day stating we needed to pay the 80$ for the dogs which we had no problem doing once we got back to the hotel. Once we arrived to the hotel we found that we were locked out of our room with all our belongings inside because we hadn't paid this fee that we weren't even aware of . This management group is ridiculous and has no tact. I will NEVER stay at this hotel again. We were there to collect a dead family members ashes and these low life's made the experience even worse. They were so unprofessional and disgusting.
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Making reservation, checking in & checking out was easy. Room was in 4th floor. Room was right beside the elevator (noise did not bother us), ice/vending machine did not work, went to 1st floor to get ice, no ice machine had to go to 2nd or 3rd floor for ice. Breakfast was very good, parking was safe.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

ella

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jenna

Stayed 1 night in Jun 2025

10/10 Excellent

Serghei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable room Welcoming stuff
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Candrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very much needed. The beds slept wonderful, the tub was cleaned, and the room smelled nice. The breakfast was decent, but it got the job done for the morning. Definitely will stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice stay. Staff was helpful and courteous
Stayed 1 night in Aug 2025

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed the breakfast. It was very good!
Stayed 1 night in Aug 2025

6/10 Okay

Joy

Traveled with family and small children, Traveled with partner
Liked: Staff & service
breakfast was clutch
Stayed 3 nights in Jul 2025

2/10 Terrible

Dimitrios

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Dana W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great one night stay before leaving out on cruise. The room was clean, staff was friendly and accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a reservation for a king bed with accessible tub. We got a roll in shower and the water goes on the bathroom floor. Whenever we make a hotel reservation for an accessible room we never get it.
Stayed 1 night in Jul 2025

10/10 Excellent

Hiraida

Stayed 1 night in Jul 2025

10/10 Excellent

Kenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Ashley was awesome!!!
Stayed 1 night in Aug 2025