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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property
Jacksonville hotel in Arlington area

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Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Free daily buffet breakfast
1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Meeting facility

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
53 Jefferson Road, Jacksonville, FL, 32225
  • University of North Florida
    ‪5 min drive‬
  • St. Johns Town Center
    ‪7 min drive‬
  • Mayo Clinic Florida
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.5 out of 5, Wonderful, 1,005 reviews
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The price is $221
Aug 4 - Aug 5
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About the neighborhood

Jacksonville

Arlington stay.Your stay at this Arlington hotel places you within 3 miles (5 km) of Regency Square Mall and Jacksonville Arboretum and Gardens. St. Johns Town Center and Florida State College - South Campus are also within 6 miles (10 km).

What's nearby

  • University of North Florida - 5 min drive - 4.4 miles
  • St. Johns Town Center - 7 min drive - 5.9 miles
  • Jacksonville Cruise Terminal - 11 min drive - 9.3 miles
  • EverBank Stadium - 12 min drive - 7.9 miles
  • Mayo Clinic Florida - 14 min drive - 12.3 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Cantina Louie - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Hook Fish & Chicken - ‬9 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Jacksonville hotel in Arlington area
Holiday Inn Express and Suites Jacksonville East by IHG offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express and Suites Jacksonville East by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 101 guestrooms or units
  • 4 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express and Suites Jacksonville East by IHG offers 101 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Languages

English, Filipino, Russian, Spanish

Similar properties

Exterior

SpringHill Suites by Marriott Jacksonville

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 1,010 reviews
$104 nightly
The price is $118
Aug 7 - Aug 8
Total includes taxes and fees
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Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express and Suites Jacksonville East by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Frequently asked questions

How close is Holiday Inn Express and Suites Jacksonville East by IHG to the airport?

Holiday Inn Express and Suites Jacksonville East by IHG is 1.7 mi (4-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

Does Holiday Inn Express and Suites Jacksonville East by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express and Suites Jacksonville East by IHG.

How close is Holiday Inn Express and Suites Jacksonville East by IHG to the beach?

This hotel is 8.8 mi (23-min drive) from Atlantic Beach and 10.8 mi (16-min drive) from Northeast Florida Beaches. Don't forget your sunscreen!

Does Holiday Inn Express and Suites Jacksonville East by IHG offer free breakfast?

Holiday Inn Express and Suites Jacksonville East by IHG offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express and Suites Jacksonville East by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express and Suites Jacksonville East by IHG?

Check-in start time: 3 PM; Check-in end time: 8:00 AM.

Is there free parking at Holiday Inn Express and Suites Jacksonville East by IHG?

This hotel offers free self parking.

Does Holiday Inn Express and Suites Jacksonville East by IHG have a pool?

Holiday Inn Express and Suites Jacksonville East by IHG features a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Holiday Inn Express and Suites Jacksonville East by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express and Suites Jacksonville East by IHG to downtown Jacksonville?

Holiday Inn Express and Suites Jacksonville East by IHG is 7.7 mi away from Jacksonville.

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 493 out of 1012 reviews
Rating 8 - Good. 283 out of 1012 reviews
Rating 6 - Okay. 117 out of 1012 reviews
Rating 4 - Poor. 70 out of 1012 reviews
Rating 2 - Terrible. 49 out of 1012 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Steve

Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Maurice, Olathe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our brief stay here and they were so accommodating
Stayed 1 night in Mar 2025

8/10 Good

Vance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Staff very friendly.quiet area
Stayed 3 nights in Apr 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how quiet it was. The breakfast was good.
Stayed 1 night in Apr 2025

8/10 Good

ricardo, orlando

Liked: Cleanliness, staff & service
Don't like the location looks little sketchy
Stayed 1 night in Mar 2025

10/10 Excellent

Rufus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel stay. But getting off the main drag and turning into Jefferson can be tricky or missed.
Stayed 2 nights in Mar 2025

4/10 Poor

RAYMOND, West Palm Beach

Stayed 1 night in Mar 2025

6/10 Okay

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast sucked

Breakfast sucked
Stayed 1 night in Apr 2025

6/10 Okay

Sue

Liked: Cleanliness, staff & service, amenities
Weird location
Stayed 5 nights in Apr 2025

10/10 Excellent

Debbie

Stayed 1 night in Apr 2025

8/10 Good

ROBERT P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Debbie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cons: I saw many dogs during my stay, which was unexpected. Overall the hotel is outdated....a transition piece was missing between the carpet and the tiles, there was an awkward strong smell in the closet, and the breakfast options were lacklustre. Pros: easy check in service, and location was close to my family.
Stayed 4 nights in Mar 2025

10/10 Excellent

Iesha

Liked: Cleanliness, staff & service
I love the fact that my family had a lot of room.
Stayed 1 night in Mar 2025

10/10 Excellent

Markesia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of breakfast and Excellent customer Darren was awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Markeria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Terea

Liked: Amenities, property conditions & facilities
It was a safe convient place to stay and met the needs of our family of 6
Stayed 1 night in Mar 2025

10/10 Excellent

jessica

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Just grosd

The hotel was gross. It was dirty and run down. The pool was disgusting—and closed. The breakfast was not good and most things were out. We had to wait for coffee, for eggs, for bacon, and for cinnamon rolls. If you wanted fruit loops you were in luck. Couldn’t get out of there fast enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find the turn for the hotel since it's literally behind the dealership. Also the lights is not sufficient, its too dim and dark, not something you want from a hotel. Overall the hotel is nice, clean, and on the newer side.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Stayed 1 night in Mar 2025

10/10 Excellent

Kirsplash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025