Cheap Iberia Tickets

Iberia staff at airport on 9/17/19 interfered at arrival in Madrid and our wait time; assisted other passengers in getting through Customs and Security lines but not us. We missed our connecting flight because of the Iberia airport staff chose not to help us like he did other passengers.

This was the worst experience I have ever had with an airline. Arrived and checked in ok but found flight was delayed for an hour which was ok but when it arrived they bussed us out to the plane where we sat for about 20 minutes before they announced the flight was cancelled because they did not have a fresh crew!!! The ones that had flown in had exceeded their hours and they did not have another one to take their place! It is now 9 pm at night with no other flights on their airlines available until the NEXT day at the same time. Needless to say everyone was quite upset. We had to pay for the Venice hotel we had booked plus the shuttle because it was too late to cancel it. After 5 hours of hassling with the customer service and check-in personnel who did not have a clue what to do other than book us for the next night and give us some food vouchers they finally loaded us all into busses and took us to a hotel about 30 min away. All surrounding airport hotels were booked. We got to our room at 2:45 am and were told to be back on the bus at 4am!!!!! We barely had an hour to try and sleep. They took us back to the airport, no additional food vouchers and put us on a flight to Milan. About 3 hours after landing there they put us on busses to Venice arriving at 3:30 so not only were we exhausted & hungry we had lost almost a full day of Venice plus had to pay for 1 night of lodging. Unfortunately we are booked on Vueling from Rome to Paris. I pray it is a better experience. Never again will we book with that airline! -5*s

I canceled this trip on your website Friday Morning due to Covid19 emergency. You should already know I'm not on this trip.

For a 9 hour flight we were only offered a drink 2 times. Plus no snack was handed out. I was so hungry and thirsty the entire flight. Also; the leg room and seating was so tight. I felt like I could barely move.

The flight was very busy. The carry-on luggage rules are extremely lax. My small carry-on was 30 rows from my seat. I’m not sure why boarding has to be so chaotic. Why the front of the plane boards first seems strange to me. The less time spent on the plane seems like the best deal. Anyway... The crew were friendly and did a decent job of keeping things together. The food was mediocre at best. As usual it was a bit cramped. Nothing new for basic transatlantic flight. But we took off on time and landed early. So, no problems there. Transatlantic flight is purely functional for me- get me there in a reasonable amount of time. The rest is film-flam. This flight did what I needed it to do. If you have higher standards...

I had to pay a penalty fee because the passport control line was too long and missed my fight

Would not give any break fling into Italy where the virus was the worst. Still want to fly people to and fro to spread the virus.... terrible! Will never book a flight with them again.

Delightful flight attendant.

Iberia did not send me a receipt when I bought seats; did not respond to phone calls or WhatsApp messages; and did not provide us with the kosher meals we ordered.

Delayed and had me on standby, I nearly got knocked off because they oversold.