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"Good enough. Could be worse " More

By a verified traveler on Fri 26 Nov 2021

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Hotel Description

4-star hotel near Pullman Square

City center retreat

At this hotel, you'll be steps from Pullman Square and within a 10-minute walk of Mountain Health Arena. Marshall University and Ritter Park are also within 2 miles (3 km).

Renovated in 2019

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Free Internet, cable TV

The 183 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and premium bedding. Other amenities include coffee/tea makers, hair dryers, and safes.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$84* Per night/room May 29 - May 30

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (2 Queenbeds & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

DoubleTree by Hilton Huntington ratings based on 45 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Huntington

Everyone (12) Family (10)
4 out of 5
Good enough. Could be worse

Posted by on Nov 26, 2021

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Comment from Hotel Management

Nov 27, 2021 by GSA

Thank you for your feedback!

2 out of 5
Not a good experience. Was turned away when trying to check-in at normal check in time because rooms were not ready due to an ‘opposing’ football team being there and rooms not being cleaned until after they leave. Was told rooms would not be ready until after 5:00, which prevented us from being able to freshen up and get ready for the event we were going to. After our event we did a late evening check in and the room we were given was not the room we paid for. Had to go back to lobby and have them switch our room, which delayed us even longer getting into our room after a very long day of traveling. The check in was a hassle and very disappointing. Not a bid deal, but there were not any cookies offered but they are a staple and are advertised even on the elevators as a perk. Rooms and hotel were clean and comfortable but unfortunately the above created a negative experience for us.

Posted by on Sep 12, 2021

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Comment from Hotel Management

Sep 14, 2021 by GSA

Yes, due to the football game there was some delay in check ins. I do apologize for the inconveniences you faced. Hopefully, you will stay with us again one day so that we can show you a better experience. Stay safe!

5 out of 5
clean and very hospitable staff nothing bad about the hotel

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 23, 2021 by Linnea

Wow! What a wonderful review, we truly appreciate your business. I am very happy to hear that our staff and services met your needs and expectations. We look forward to welcoming you back in the future, safe travels!

5 out of 5
My focus in being there was a meal and sleep... After a long stressful day I found many choices of restaurants located very close for a wonderful fast meal delivered by door dash... The bed was very clean and comfortable along with the shower... I was able to get the sleep I needed to face the next day... thank you

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 22, 2021 by Linnea

What a wonderful review, we truly appreciate your business. I am very happy to hear that our staff and services met your needs and expectations. We look forward to welcoming you back in the future, safe travels!

4 out of 5
Toilet was extremely loud. And the door had to be slammed to shut and pushed really hard to open

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 17, 2020 by GSM

Thank you for sharing your review. Your comments and concerns are being addressed by our management team. We appreciate your feedback.

1 out of 5

Posted by on Jun 28, 2020

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Comment from Hotel Management

Jun 29, 2020 by GSM

Thank you for taking a moment to share your review. A member of our management team will be happy to speak with you regarding your stay.

5 out of 5
It was nice and clean property and I had great service.

Posted by , from Va beach on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by GSM

Thank you for sharing your review. We're glad you were pleased with your stay!

5 out of 5
Not being made aware that the only parking available would cost an additional $8 a night.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 13, 2020 by GSM

Thank you for taking a moment to share your review. Our valet parking is $8 per day, however we do offer some complimentary self parking. We apologize for the miscommunication.

5 out of 5
I have stayed here previously a few years ago, the place has been recently renovated and is much better now. The amenities are more up to date, and the staff was great.

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 27, 2019 by Ah

Thank you for feedback. We are happy to hear you had a wonderful stay. Please come back and see us.

4 out of 5

Posted by on Oct 1, 2019

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About the DoubleTree by Hilton Huntington

Location 1001 3rd Avenue, Huntington, WV 25701

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi and wired Internet. The business-friendly DoubleTree by Hilton Huntington also features a 24-hour fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of DoubleTree by Hilton Huntington was completed in May 2019.

  • 1 building
  • 183 guestrooms or units
  • 11 levels
  • Built in 1975
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Huntington Station (1.2 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton Huntington offers 183 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Doppio Albero - Onsite restaurant.

Bootlegger's - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.00 per person (approximately)
  • Covered valet parking fee: USD 8.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Hotel
  • Pullman Plaza
  • Pullman Plaza Hotel
  • Pullman Plaza Hotel Huntington
  • Pullman Plaza Huntington
  • DoubleTree Hilton Huntington Hotel
  • DoubleTree Hilton Huntington
  • Hotel DoubleTree by Hilton Huntington Huntington
  • Hotel DoubleTree by Hilton Huntington
  • DoubleTree by Hilton Huntington Huntington
  • DoubleTree Hilton Hotel
  • DoubleTree Hilton
  • Pullman Plaza Hotel
  • Doubletree Hilton Huntington
  • DoubleTree Hilton Huntington Hotel
  • DoubleTree Hilton Hotel
  • DoubleTree Hilton Huntington
  • DoubleTree Hilton
  • Hotel DoubleTree by Hilton Huntington Huntington
  • Huntington DoubleTree by Hilton Huntington Hotel
  • Hotel DoubleTree by Hilton Huntington
  • DoubleTree by Hilton Huntington Huntington
  • Pullman Plaza Hotel
  • Doubletree Hilton Huntington
  • DoubleTree by Hilton Huntington Hotel
  • DoubleTree by Hilton Huntington Huntington
  • DoubleTree by Hilton Huntington Hotel Huntington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.