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Microtel Inn & Suites by Wyndham Gassaway/Sutton

2-star property
115 Reston Place, Gassaway, WV 1-855-201-7819
3.0 out of 5
See all 10 travelocity Reviews

"Our room was very nice and clean. There wasn't much in the way of a continental breakfast. We did not have a mini fridge in our room but the girl at t ... " More

By a verified traveler on Tue 07 Sep 2021

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Hotel Description

Enjoy the free WiFi at this Gassaway hotel

In Gassaway

Stay at this Gassaway hotel and you'll be within half a mile (1 km) of Elk River and 2 miles (3 km) of Braxton County Memorial Hospital. Sutton Dam is within 6 miles (10 km) and Flatwoods Outlet Mall is within 9 miles (15 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A safe deposit box and laundry facilities are also provided.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$77* Per night/room Aug 21 - Aug 22

Suite, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Gassaway/Sutton ratings based on 10 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Gassaway/Sutton

Everyone (2) Couples (2) Family (3)
1 out of 5
Room had not been cleaned...apparently only the check in lady was there and she could or would not clean the rooms. Had to drive 1 1/2 hours further away to find a room!

Posted by , from Parsonsburg on Jul 18, 2022

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5 out of 5
Very clean

Posted by , from Hubbard on Jun 19, 2022

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2 out of 5
Semi tractor trailer parked in front lot about 50 feet from our room idling all night instead of parking in rear of parking lot. Roof leak in first floor hall next to room (multi floor hotel).

Posted by on Oct 17, 2021

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Comment from Hotel Management

Nov 16, 2021 by Operations Manager

All places have a leak from time to time and we are working on getting this fixed! We do not own the parking behind the hotel so we cannot allow anyone to park there. Sorry! Thank you for staying with us!

4 out of 5
Our room was very nice and clean. There wasn't much in the way of a continental breakfast. We did not have a mini fridge in our room but the girl at the desk brought us one when I asked her about it. Very nice.

Posted by , from WINDHAM on Sep 7, 2021

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Comment from Hotel Management

Sep 14, 2021 by Shelly - GM

Thank you for staying with us! We do the best we can to make everyone's stay the best it can be! Have a good day!

4 out of 5
It was very noisy you could hear the quests above us

Posted by on Aug 3, 2019

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5 out of 5

Posted by on Jul 18, 2019

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1 out of 5
There was no hot water to my shower they brought me a key to the room next to mine and no hot water in their either

Posted by on Jan 30, 2019

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5 out of 5

Very good experience

Pros: Close restaurants, Quiet, Free breakfast, easy to enjoy the eating area outside.
We just enjoyed everything about the hotel--my son said it felt like we were on a "real" vacation (we were visiting family). It was very clean, breakfast was great, and the employees were very friendly.

Posted by , from Baltimore, MD, USA on Sep 18, 2012

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2 out of 5

Staff friendly, but air conditioning two years later still issue

Pros: Quiet
I found both front desk clerks to be friendly and helpful. However, the air conditioning still seems to be an issue. The unit was not on at check-in and even though it was set on 68 degrees, it would not stay on long enough to cool room. Obviously, this is not a three or four star hotel, but for the money it was okay. If given choice, continue traveling to Weston for better choices.

Posted by , from Salisbury, MD, USA on May 2, 2012

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1 out of 5

No A/C, not interested in guests comfort

We arrived late (11PM) or so and checked into the room, Upon entering the room, it was evident the airconditioning was not on, so when attempting to turn it on, there was a sign on the unit that said "do not attempt to turn the unit down more than a few degrees at a time of the unit will freeze up and not work at all". So, I turned it down a few degrees and it came on and ran for 2 minutes then shut off, and never came back on all night. I called the front desk and the clerk said that the hotel was full, she could not move me and I could have a fan. Upon checking out the next morning, I spoke with (manager), she was less than helpful. She seemed very concerned with the hotel's profit and loss and very little about it's guests that had a terrible night without a/c. She reduced the bill by $8, saying it was already reduced by 10% through Travel web and they get very little profit from your company. It is my view that the a/c is a very important component in a hotel stay, and the management should be more proactive in remeding the problem. I have left a message for the GM of the hotel to address this, no return call as of now. I am not looking for a free night, just what's right. I believe that the hotel has a problem with their air conditioners (hence the sign)

Posted by on Aug 9, 2010

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About the Microtel Inn & Suites by Wyndham Gassaway/Sutton

Location 115 Reston Place, Gassaway, WV 26624

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. The business-friendly Microtel Inn & Suites by Wyndham Gassaway/Sutton also features tour/ticket assistance, laundry facilities, and a front desk safe. Self parking is free. This Gassaway hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Microtel Inn & Suites by Wyndham Gassaway/Sutton offers 74 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include separate bathtubs and showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 3 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Gassaway Sutton
  • Microtel Inn Wyndham Sutton
  • Microtel Inn Wyndham Sutton Hotel
  • Microtel Inn Wyndham Sutton Hotel Gassaway
  • Gassaway Microtel
  • Microtel Gassaway
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  • Microtel Inn And Suites Sutton/Gassaway
  • Microtel Inn Wyndham Gassaway/Sutton Hotel Gassaway
  • Microtel Inn Wyndham Gassaway/Sutton Hotel
  • Microtel Inn Wyndham Gassaway/Sutton Gassaway
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  • Microtel Gassaway
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  • Microtel Inn & Suites by Wyndham Gassaway/Sutton Gassaway
  • Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel Gassaway

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.