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"Fairly friendly slots. Didn’t play the table games. Like anywhere, many things closed due to the pandemic. Wish there were more choices nearby for din ... " More

By a verified traveler on Sat 24 Oct 2020

Hotel Description

3.5-star golf resort near Mountaineer Casino

In New Cumberland

A stay at this resort places you within half a mile (1 km) of Mountaineer Casino and 6 miles (10 km) of Tomlinson Run State Park. Lou Holtz Upper Ohio Valley Hall of Fame and Museum of Ceramics are also within 6 miles (10 km).

Casino, outdoor pool

This resort features a casino, a full-service spa, and 6 restaurants. Enjoy the outdoor pool and perks like free WiFi. Relax with a drink at the bar/lounge and enjoy the indoor pool.

Free WiFi, cable TV

In addition to TVs with cable channels, the 354 guestrooms offer free WiFi and room service. Other amenities include safes and free toiletries.

Hotel, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$107* Per night/room Nov 26 - Nov 27

Hotel, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Lodge, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lodge, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Mountaineer Casino-Racetrack-Resort ratings based on 26 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mountaineer Casino-Racetrack-Resort

Everyone (15) Couples (6) Family (6)
5 out of 5
Fairly friendly slots. Didn’t play the table games. Like anywhere, many things closed due to the pandemic. Wish there were more choices nearby for dining. Was surprised no big chains have built restaurants nearby.

Posted by on Oct 24, 2020

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Comment from Hotel Management

Oct 24, 2020 by Irene

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jul 26, 2020

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Comment from Hotel Management

Jul 27, 2020 by Irene

Thanks for staying with us. We appreciate your feedback!

1 out of 5
My husband and I paid $200 to stay in the LODGE which we did not know was the "old" building. There was moldy orange juice cups plates coolers shorts sheets and pillow cases in the hallway floor. There was dirt and paper all over our room floor. The carpet in our room was pulled out in spots. The toilet had dirt and had to be cleaned prior to being used. We complained about the hallway and it took 4 complaints.

Posted by on Feb 29, 2020

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Comment from Hotel Management

Feb 29, 2020 by Irene

We have address your issue. Thanks for your feedback!

4 out of 5

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 26, 2020 by Irene

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Had casino and racetrack with a venue for concerts had 3 choices of restaurants and the rooms were large. Shower heads were a nice touch

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 22, 2020 by Irene

Thanks for staying with us. We appreciate your feedback!

3 out of 5
The first room we got was so smelly and gross ans my daughter is allergic to smoke and we had to go threw the casino smoking area to get to our room along with the room smelled so bad. They did move us to another room on the non smoking side which was an amazing difference. It was clean smelled good and was bigger too

Posted by , from Pa on Feb 13, 2020

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Comment from Hotel Management

Feb 15, 2020 by Irene

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The hotels was very good. We loved everything .Looking forward to comeback.

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 24, 2020 by Irene

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The best. Will stay again. We had so much fun. Was with our grown children.

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 20, 2020 by Irene

Thanks for staying with us. We appreciate your feedback!

4 out of 5
We saw several jackpots hit in the 24 hours that we were there. More than any other casino I have been to recently. $1200 , $1600, $5,000 and even a $10,000 jackpot,

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by Irene

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Room key did not work, We walked quite a way with all of our luggage only to find we had to walk back to the front desk to get another key. The original one did not work. Room and dust bunnies on the ceiling, the window in the room was filthy and the phone did not work. Also, we ordered room service for breakfast in the morning. It was $80. which was not a problem, but the coffee was cold, they forgot the cream and sugar, they forgot the toast and the food was cold. Really a miserable experience. Really disappointing for a New Years Eve celebration. I would not stay there ever again. Also, bathroom in the casino was really dirty. Pee all over the toilet seat, pee on the floor. Just plain gross.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 4, 2020 by Irene

We will address this directly. Thanks for your feedback!

About the Mountaineer Casino-Racetrack-Resort

Location 1420 Mountaineer Circle, New Cumberland, WV 26047

Property Features

Mountaineer Casino-Racetrack-Resort offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 6 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A casino, an outdoor pool, and a 24-hour fitness center are also featured at Mountaineer Casino-Racetrack-Resort. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star New Cumberland resort.

  • 354 guestrooms or units
  • 6 levels
  • 2 buildings
  • 6 dining venues
  • Casino
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Parkersburg, WV (PKB-Mid-Ohio Valley Regional) (220 km / 136.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Mountaineer Casino-Racetrack-Resort offers 354 accommodations with safes and complimentary toiletries. Televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Riverfront Buffet - This buffet restaurant specializes in American cuisine and serves lunch and dinner.

La Bonne Vie - This steakhouse specializes in American cuisine and serves dinner only. Open select days.

Big Al's - This restaurant specializes in American cuisine. Open 24 hours. Open daily.

The Gatsby Dining Room - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Mountaineer. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for lunch and through room service.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 15 per person (approximately)
  • Valet parking fee: USD 5 per day
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountaineer Casino-Racetrack-Resort Hotel New Cumberland
  • Mountaineer Casino-Racetrack-Resort New Cumberland
  • Mountaineer Casino-Racetrack-Resort Resort New Cumberland
  • Mountaineer Casino-Racetrack-Resort Resort
  • Mountaineer CasinoRacetrack C
  • Mountaineer Casino Racetrack
  • Mountaineer Casino-Racetrack-Resort Resort
  • Mountaineer Casino-Racetrack-Resort New Cumberland
  • Mountaineer Casino-Racetrack-Resort Resort New Cumberland

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.