4.5 out of 5

"Hotel ICON is elegant, fun, friendly, and conveniently located in the heart of downtown. The staff was always friendly and accommodating. Even thoug ... " More

By a verified traveler on Mon 06 Mar 2017

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Hotel Description

A romantic stay in the heart of Houston awaits you at Hotel ICON Autograph Collection. Within just a 15-minute stroll, you'll find popular places like Downtown Aquarium and Minute Maid Park. Highlights at this hotel include a restaurant, a free area shuttle, and a 24-hour fitness center.

All 135 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Free newspapers, free bottled water, and in-room massages are also available.

The restaurant, Line and Lariat, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 5 meeting rooms, a 24-hour business center, and conference space are among the business amenities offered. Additionally, you'll find free WiFi in public areas and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 11 AM. There's also the convenience of valet parking.

Within a 30-minute walk of this 4-star Downtown Houston hotel, attractions include Discovery Green and George R. Brown Convention Center.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$110 per night

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel ICON Autograph Collection ratings based on 35 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
1 out of 5

Horrible Customer Service and Incompetent Staff

Pros: The location.
Cons: The staff, including management, needs to be competent, more caring and follow through and make sure guest needs are met.
Location: The location is in the heart of downtown which is convenient if you are doing something downtown.
We booked 2 rooms in the beginning as the Jacuzzi king room wasn't available both nights. However, we were able to upgrade and keep the Jacuzzi king room upon arrival. The Jacuzzi tub was no bigger than a regular tub and only 3 of the 6 jets were working. The next day we stripped the bed so we could be sure to get fresh linens. Since we were off to a late start, we made sure to notify the concierge standing by the check in counter to have housekeeping come. He assured us it would be taken care of. Upon a 1:30 am arrival back, housekeeping had not come. The night manager told us that no one was available now and she refused to do it herself. After two attempts, security brought us towels and 2 top sheets and a twin comforter type blanket; this for a king size bed. The manager said she couldn't refund the room do it being booked through a booking website, yet the entire room was adjusted at arrival as I previously stated. All the Mgr. would do is compliment our mandatory valet parking of $33 per night. and give us a free breakfast which tasted like powdered eggs. I had to call the booking website's customer service to get an additional adjustment. It was 5 am when it was all said and done and we had to make the bed and clean our own room at a nearly $200 per night. price! The Mgr. is the one ultimately responsible to ensure the guest have a nice stay and she should have went up and at least made the bed herself and had security watch the front desk. We should not have had to en

Posted by , from Fort Worth, Texas on Jun 15, 2017

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5 out of 5

Quiet and Relaxing, Even on a Busy Weekend

Pros: Our room was beautiful - huge windows let in the light. Loved the eclectic decor and the huge soaking tub.
Location: Tons of bars and restaurants, theater district, right on the Metro red line.
Hotel ICON is elegant, fun, friendly, and conveniently located in the heart of downtown. The staff was always friendly and accommodating. Even though we stayed on a super-busy weekend, the hotel was always quiet - no slamming doors, no kids running up and down the halls. I would recommend this hotel for anyone looking for a romantic/relaxing getaway.

Posted by , from Houston, TX on Mar 6, 2017

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5 out of 5

Classy, elegant and chic hotel-

Perfect experience! Even better than the pictures! Hotel staff was fabulous and the hospitality details abounded. We stayed in the deluxe king and it was well worth the extra money. Massive, incredible bathroom-jacuzzi, gorgeous architecture and luxurious bed and bedding. We'll be back.

Posted by , from houston on Feb 14, 2017

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5 out of 5

Hidden Gem in Downtown Houston

Location: This hotel is located in downtown Houston. There were many near by restaurants and the convention center is less than a mile a way.
This is such a fun and different hotel, not your standard "cookie cutter" Marriott or Hilton. A remodel bank building with all the grandeur of the days past. The hotel staff was great and to a person went out of their way to make our stay fun and easy. My group & I loved Elizabeth at the lobby bar and Maria in the lobby restaurant. The valet staff was wonderful. We used the hotel van to go back and forth to the convention center and we never waited more than 15 minutes for a free pick up.

Posted by , from San Diego CA on Nov 11, 2016

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5 out of 5

Great, great, great...everything was great

The hotel's architecture is stunning, the rooms (and the entire hotel for that matter) are extremely clean, the staff is very helpful and friendly, and the food is delicious! He hot breakfast buffet has a lot of variety and has different options each day, lots of options for gluten free customers. Loved this hotel, great location and great service!

Posted by , from Halifax, NS, Canada on Oct 18, 2015

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5 out of 5

Fantastic place

Pros: Close restaurants, Free Internet, Quiet
Lobby, bar, restaurant and rooms surpassed expectations.

Posted by , from Houston, TX on Apr 9, 2013

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5 out of 5

I loved this hotel!

Pros: Close restaurants, Free Internet, Quiet
I don't have a single complaint on this hotel. The staff was very kind and professional. The room was very nice. I loved the shower and whirlpool bathtub. Will definitely be staying here again.

Posted by , from San Antonio, TX, USA on Mar 19, 2013

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4 out of 5

nice hotel and I enjoyed my stay

Pros: Free Internet, Quiet
Cons: a little light on housekeeping
Good for the money, a little light on housekeeping maybe because I did not pay full price?

Posted by , from Texas, USA on Jan 20, 2013

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5 out of 5

We love this hotel.

Pros: Close restaurants
Me and my husband stayed here the night we got engaged! We absolutley LOVE this hotel and come back as often as we can.

Posted by on Oct 30, 2012

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5 out of 5

loved it

Pros: Close restaurants, Quiet
Me and my fiance spent the entire day enjoying the hotel!!!! Beatiful:)

Posted by , from Houston, TX, USA on Sep 27, 2012

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About the Hotel ICON Autograph Collection

Location 220 Main Street, Houston, TX 77002

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. Public spaces have free WiFi and wired Internet. There are 5 meeting rooms available. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hotel ICON Autograph Collection. A free area shuttle within 3 mi is available. Parking is available for a fee. A complete renovation of Hotel ICON Autograph Collection was completed in June 2012. This 4-star Houston hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 12 levels
  • 7 conference rooms
  • Built in 1911
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Houston, TX (IAH-George Bush Intercontinental) (33.4 km / 20.8 mi)
  • Train station: Houston Station (1 km / 0.6 mi)
  • Metro station: Preston Station (0.2 km / 0.1 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel ICON Autograph Collection offers 135 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Line and Lariat - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

The hotel's 24-hour fitness center contains cardio machines with flat-screen monitors; Cybex, Precor, and Nautilus circuit training; a free-weight area with large plasma-screen TVs, and bottles of chilled water.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 35 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.99 per person (approximately)
  • Valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel ICON Autograph Collection
  • Hotel ICON Autograph Collection Houston
  • ICON Autograph Collection
  • ICON Autograph Collection Houston

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.