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4.8 out of 5

"This is a beautiful hotel, with great staff and service! " More

By a verified traveler on Tue 03 Sep 2019

Hotel Description

4.5-star luxury hotel near Discovery Green

Downtown Houston stay

A stay at this Downtown Houston hotel places you steps from House of Blues Houston and within a 10-minute walk of Discovery Green. Toyota Center and George R. Brown Convention Center are also within half a mile (1 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and unwind at the poolside bar and bar/lounge.

Free Internet, LED TVs

The 223 individually furnished guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LED TVs come with cable channels, and other amenities include minibars and Egyptian cotton sheets.

Classic Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$156* Per night/room Jul 28 - Jul 29

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Alessandra ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Alessandra

Everyone (5) Family (1)
5 out of 5

Posted by on Jun 21, 2020

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Comment from Hotel Management

Jun 22, 2020 by JP

Dear Valued Guest, Thank you so much for taking the time to let us know about your experience. I am so sorry to hear about the issues with your AC. I sincerely apologize for the inconvenience. I would like to discuss with you further, I await your response. Sincerely, Jean-Pierre Salazar

4 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by sdokara

Dear Valued Guest, Thank you for taking the time to rate our hotel. We hope to welcome you back to our hotel very soon! Sincerely, Safet Dokara Director of Operations

5 out of 5
This is a beautiful hotel, with great staff and service!

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by JP

Dear valued guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jean-Pierre Salazar Director of Front Office

5 out of 5

Posted by on Mar 14, 2019

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Comment from Hotel Management

Apr 5, 2019 by JP

Dear Valued Guest, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jean-Pierre Salazar - Director of Front Office

5 out of 5
Great location and staff was super accommodating. The hotel was beautiful and my room was a corner room with fantastic views. Bed was comfortable and bathroom was very nice. Ordered room service 4 times and always good and the dining room and bar were both excellent. If I had one suggestion it would be that they attempt to get the room service food to the rooms with more heat still in the food. I will definitely stay there again when I go to Houston.

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jan 8, 2019 by JP

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jean-Pierre Salazar Director of Front Office

5 out of 5

Posted by on Nov 13, 2018

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Comment from Hotel Management

Nov 14, 2018 by sdokara

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Safet Dokara Director of Operations

Property Features

Hotel Alessandra offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Alessandra. For a fee, parking is available. This 4.5-star Houston hotel is smoke free.

  • 223 guestrooms or units
  • 20 levels
  • Built in 2017
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Houston Station (2.1 km / 1.3 mi)
  • Metro station: Main Street Square Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Alessandra offers 223 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11 AM.

Hotel Alessandra has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Spa Services

Spa by Alessandra has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Minimum age to access spa is 5
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 15 per person (approximately)
  • Secured self parking fee: USD 21 per night
  • Valet parking fee: USD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Alessandra Houston
  • Alessandra Houston
  • Hotel Alessandra Hotel
  • Hotel Alessandra Houston
  • Hotel Alessandra Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.