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Heritage Inn & Suites The Woodlands, Trademark by Wyndham

3.0 star property
Hotel near Cynthia Woods Mitchell Pavilion in The Woodlands

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Photo gallery for Heritage Inn & Suites The Woodlands, Trademark by Wyndham

Lobby
Property preview
Outdoor pool
Exterior
Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom) | Living area | LCD TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
28099 I 45 N, The Woodlands, TX, 77380
  • Place, Memorial Hermann
    ‪3 min walk‬
  • Place, Woodlands Mall
    ‪12 min walk‬
  • Place, Cynthia Woods Mitchell Pavilion
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Deluxe Room, Non-Smoking

  • Sleeps 4

One-Bedroom Deluxe King Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds, Deluxe Mobility/Hearing Access Room, Tub W/ Grab Bars, Non-Smoking

  • Sleeps 4

Deluxe King Room With Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 2

Deluxe King Suite-Non-Smoking

  • Sleeps 2

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About the neighborhood

The Woodlands

In The Woodlands .Within a 15-minute walk of the hotel, you'll find Memorial Hermann and Woodlands Mall. Woodlands Art League and Market Street are also within 2 miles (3 km).

What's nearby

  • Memorial Hermann - 3 min walk - 0.2 miles
  • Woodlands Mall - 12 min walk - 0.7 miles
  • Market Street - 20 min walk - 1.1 miles
  • Cynthia Woods Mitchell Pavilion - 2 min drive - 1.7 miles
  • Hughes Landing - 2 min drive - 1.4 miles

Getting around

  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Pretzelmaker/Pretzeltime - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Yard House - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Nordstrom Ebar Artisan Coffee - ‬13 min walk

About this property

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

Hotel near Cynthia Woods Mitchell Pavilion in The Woodlands
Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Heritage Inn & Suites The Woodlands, Trademark by Wyndham also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This The Woodlands hotel is smoke free.

  • 151 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers 151 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Drury Inn Woodlands
Drury Woodlands
Drury Inn Suites The Woodlands
Heritage Inn & Suites The Woodlands, Trademark by Wyndham Hotel

Frequently asked questions

How close is Heritage Inn & Suites The Woodlands, Trademark by Wyndham to the airport?

Heritage Inn & Suites The Woodlands, Trademark by Wyndham is 22.1 mi (24-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Heritage Inn & Suites The Woodlands, Trademark by Wyndham?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Heritage Inn & Suites The Woodlands, Trademark by Wyndham on Nov 16, 2025 start from $94.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritage Inn & Suites The Woodlands, Trademark by Wyndham have an airport shuttle?

Airport shuttle services are not available at Heritage Inn & Suites The Woodlands, Trademark by Wyndham.

Does Heritage Inn & Suites The Woodlands, Trademark by Wyndham offer free breakfast?

Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Heritage Inn & Suites The Woodlands, Trademark by Wyndham?

No, there is no casino at this hotel.

What time is check-in at Heritage Inn & Suites The Woodlands, Trademark by Wyndham?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at Heritage Inn & Suites The Woodlands, Trademark by Wyndham?

This hotel offers free self parking.

Does Heritage Inn & Suites The Woodlands, Trademark by Wyndham have a pool?

Heritage Inn & Suites The Woodlands, Trademark by Wyndham features an outdoor pool.

Does Heritage Inn & Suites The Woodlands, Trademark by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Heritage Inn & Suites The Woodlands, Trademark by Wyndham to downtown The Woodlands?

Heritage Inn & Suites The Woodlands, Trademark by Wyndham is 0.7 mi away from The Woodlands.

Heritage Inn & Suites The Woodlands, Trademark by Wyndham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1065 out of 1632 reviews
Rating 8 - Good. 332 out of 1632 reviews
Rating 6 - Okay. 135 out of 1632 reviews
Rating 4 - Poor. 57 out of 1632 reviews
Rating 2 - Terrible. 43 out of 1632 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Stayed 1 night in Sep 2025

8/10 Good

Bertrand

Stayed 1 night in Aug 2025

8/10 Good

Samuel

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice location. The breakfast was really good. Bedsheets seemed old and well used. Stairways smelled musty.
Stayed 11 nights in Jul 2025

6/10 Okay

Mandy, Hempstead

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed 2 nights at this location and I think I expected a little more from the property vs what the pics and description described. It’s a little outdated but the front desk staff were very nice and the beds were comfortable and clean. The pool needs some attention but the breakfast was good. BUT 3 trucks were broken into Friday night of our stay. There are no cameras, no security and hotel staff offered zero assistance. Probably wouldn’t stay here again just because of that
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Charged THREE times for one night/RUDE service

We paid for one room for one night (August 1st) up front using hotels.com. We then gave a credit card when we checked in for incidentals. The hotel then charged us TWICE for the room when we checked in on August 1st without us knowing. So now we’ve paid for one room, three separate times. On August 6th, we realize we have been charged twice more so we call the hotel at about 5:20PM. The woman at the front desk that answers shocks us by actually being rude to us and saying not to worry about it because we were refunded on August 2nd. We tell her that’s not what’s reflected on our account and were we refunded twice because we were insanely charged twice…she then rudely AGAIN she says Well call your bank then. There was ZERO accountability for the hotel charging us two additional times. She was rude from the moment we started talking, she appeared annoyed with us for having the nerve to inquire as to why we paid for a hotel room three times. All it would’ve taken was an acknowledgment that paying for a room three times was crappy…or even just a basic apology for what happened…I couldn’t believe how rude she was from the first moment when we were the ones that got the short end of every stick. She was unprofessional and should not be in any client facing position. Not only will we never stay at any Heritage Inn ever again, we will advise our friends and family to not trust the service at this establishment either. Unbelievable.
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice and comfortable and in a great location especially to any need or want tou have
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Stayed 1 night in Jul 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced, great location next to multiple restaurants as well as the mall and the Woodlands Pavilion .Easy check in with very pleasant staff.Room was a great size, A/C was very cold not noisy. My room was on the 5th floor towards the front of the building . If you are a light sleeper there was noise from the freeway not horrible but in the background. Ask for a room in the back. Breakfast standard fare and a pancake machine.Appreciated the de caf coffee too.Room had a fridge,microwave and a coffee machine.Did not visit the pool.Only complaint the water temperature in the shower not hot warm at best.Appreciated the Handicap parking space so close to the front door with a ramped sidewalk if needed.
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was lovely. I would go back. I would definetly recommend putting sanitizer spray in the small workout area for cleaning equipment when done using.
Stayed 4 nights in Jul 2025

2/10 Terrible

Brandy, Kennard

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is dirty, air conditioner in first room was not working, the whole hotel had a very weird smell. Would not recommend and I will not stay here again, very disappointed.
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay for a few days.

Great location in Woodlands although a bit tricky to find first time.....only one way in and out. Breakfast was standard hotel fare. Pool was nice, beds were comfy, very quiet and peaceful. With this location you are only minutes from several restaurants and shopping sites. We will stay here again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Angel-lynn

Traveled with group, Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
Several vehicles broken into, apparently this is an ongoing issue because when I asked for tape and trash bag, it was already sitting under the front desk. Front desk personnel didn’t even care untill we walked through the parking lot and found others broke into, THEN he walked out to assess situation. No cameras either. Fridge was filthy, pool was cloudy and several of our friends that also rented for my 50th birthday refused to get in the pool. Also hot tub was broke even after I asked if it was in working order before booking AND check in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the seclusion and the beauty of the property. It seemed more upscale and the inside lobby was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Audrey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The showers were ice cold, would not heat up. Otherwise a clean and quiet room that is well located.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Waseam, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place
Stayed 1 night in Jun 2025

6/10 Okay

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Not too bad of
Stayed 1 night in Jul 2025

6/10 Okay

Lucia

Liked: Cleanliness, property conditions & facilities
The staff were mean to us and others. The only nice person was the Hispanic one. I believe the person who checked us in was the manager, and he was rude. Sadly, we can't give them a better review. The breakfast was good, and the location was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very nice. Room clean and quiet
Stayed 1 night in Jul 2025

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, facility i usually have excellent satisfaction but not so much this time. Put me with a connected room and they were noisy men. And putti g a brain trauma victim next to that is not good or ha i g a female to a connected room of men period is unsafe and they were noisy themselves.and the tub was full of hair and around the toilet was not clean. But usually all is excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

2/10 Terrible

Don

Traveled with family
Disliked: Staff & service, room comfort

Very poor customer service and resolution.

We reserved 3 rooms for 2 nights with a party of 9 family members. Went to check into the hotel and was allowed to check in without being notified that the entire building was without hot water. It would have been professional and appropriate to let us know the building was without hot water and ask if we would like to wait for resolution for make alternate reservations and another chain. We had to find out on our own that we were unable to take showers. This was late on a Friday night and when asked for a refund, we were told only a manager could approve and would not be in until the morning. We were forced to make alternate reservations at another hotel chain. On trying to contact management the next day, we were told he was not in. After contacting him on the following Monday, I was told he would have to check into it. After 3 more calls, he is still not returning my call in which he said he would need to verify when the keys were turned in (Which was within the hour after check in). In calling the Corporate office, we were told it would take a week for any possible resolution. I highly recommend only using Mariott Hotel chains as front desk personnel has full authority to resolve any issue without management approval.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The Heritage Inn and Suites exceeded my expectations. My room and rest of the hotel were extremely clean (one of my top priorities for a hotel). My room was very quiet and I felt safe being alone going to and from my car at night. The guest pantry instead of vending machines was a nice idea. I noticed my room was missing a safe which would have been nice to have but had no problems with any of my belongings being bothered. I did not get to try the hot breakfast so cannot review it. Overall, it was a very relaxing and comfortable place and I would definitely stay here again.
Stayed 2 nights in Jul 2025