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Extended Stay America Suites Washington DC Herndon Dulles

2.5-star property
1021 Elden St, Herndon, VA 1-855-201-7819
3.2 out of 5
See all 11 travelocity Reviews

"The hotel and facility were excellent and the staff were friendly. The floors allow a lot of noise ( faint voices but load foot steps) from higher fl ... " More

By a verified traveler on Thu 09 Jan 2020

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Hotel Description

Enjoy the free WiFi at this Herndon hotel

In Herndon

You'll find Herndon Centennial Golf Course and Industrial Strength Theatre within 3 miles (5 km) of this hotel. Center for Innovative Technology Complex and Reston Hospital Center are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and ironing boards. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$86* Per night/room Nov 12 - Nov 13

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Washington DC Herndon Dulles ratings based on 11 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Washington DC Herndon Dulles

Everyone (7) Family (1)
3 out of 5

Posted by on Jul 11, 2021

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4 out of 5

Posted by on Jun 1, 2021

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5 out of 5
The hotel and facility were excellent and the staff were friendly. The floors allow a lot of noise ( faint voices but load foot steps) from higher floors.

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 9, 2020 by Hotel Management

Thank you for being our guest at Extended Stay America. We are glad to know you had a great stay and that you were impressed with our service and facilities. However, we regret the noise issue you encountered. We wish we had known about this problem as we would have done our best to ensure you were comfortable. Thank you for choosing our hotel, and we look forward to seeing you again soon. Sincerely, Hotel Management

4 out of 5
I liked the visit it felt like a comfortable home setting

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 15, 2019 by Hotel Management

Thank you so much for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided excellent service. Thank you for posting and sharing your experience. Come back soon - we appreciate your business!  Sincerely, Hotel Management

3 out of 5
Location to Dulles was convenient and room was nice size

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by Hotel Management

Thank you for being our guest. We are pleased to know you liked our location and that you enjoyed the spaciousness of your room. We appreciate your business and hope to host you again in the future. Sincerely, Hotel Management

4 out of 5
Friendly staff. Responsive to all requests. Good location.

Posted by on May 19, 2019

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Comment from Hotel Management

May 20, 2019 by Hotel Management

Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We hope you will plan on staying with us again in the near future. Sincerely, Hotel Management

5 out of 5
The property was quiet and well-kept. The people were very friendly and accomodating.

Posted by , from orange, va on Mar 14, 2019

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Comment from Hotel Management

Mar 15, 2019 by Hotel Management

Thank you for choosing Extended Stay America and for the amazing review. We are thrilled to know we met all your expectations and you had a great stay. Also, we are glad to know you liked the service provided by our staff. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management

2 out of 5

Disappointed

Pros: In the area that I wanted to be.
Cons: Update it, do your maintenance, clean it, put kitchen accouterments in the rooms!!!
First, the front desk clerk had troubles with English, especially while he was checking us in and explaining why the free Wi-fi wasn't working. The lobby was dirty and directly behind the front desk I was looking into a boiler room? with peeling paint and wall paper. Directly behind me was the elevator that was "out of order", the "only" elevator. Luckily we were on the ground floor...Well, not exactly "Luckily" because I hate the ground floor due to the foot traffic. When we got to the semi-clean room we quickly realized the this "Extended Stay" hotel with a kitchenette did not include kitchen supply, No plates, no cups, no flatware AND NO COFFEE POT...Be sure this is the last time I ever darken the hallways of an Extended Stay America. Business travelers beware

Posted by , from Western VA on May 23, 2018

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Comment from Hotel Management

May 25, 2018 by Hotel Management

Ken, please accept our sincere apologies for the issues you encountered and the inconvenience caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. Thanks for your feedback, and we hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

2 out of 5
Pros: nite clerk nice lady
Cons: clean it
Location: na
dirty carpet no cleaning done no bed makeup morning shift had to get the manager to drive 20 minuits to open the safe to give back my 100 dollar deposit half hour wasted the lady that checked me in was a real pro she had respect for me morning shift didnot care and did not speak very good english

Posted by on May 1, 2018

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Comment from Hotel Management

May 4, 2018 by Hotel Management

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management

1 out of 5

RUN AWAY - FAST!!!

Okay, the hotel would not allow us to refund, first of all. We were on the first floor, rooms were dirty, and NOISY!! Room above us had a large dog, that played with a ball ALL NIGHT. We called the front desk dozens of times, and then finally by the third night, the noise stopped! Seriously, there are many other "suite" type places in the area, find another one!

Posted by on Mar 12, 2011

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About the Extended Stay America Suites Washington DC Herndon Dulles

Location 1021 Elden St, Herndon, VA 20170

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Washington DC Herndon Dulles also features coffee/tea in a common area, laundry facilities, and discounted use of a nearby fitness facility. Self parking is free. This Herndon hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Washington DC Herndon Dulles offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Herndon hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America D.C. Hotel Herndon Washington Dulles
  • Extended Stay America Washington D.C. Herndon Dulles
  • Extended Stay America Washington D.C. Herndon Dulles Hotel
  • Hotel Extended Stay America Washington, D.C. - Herndon - Dulles
  • Extended Stay America Washington D.C. Herndon Dulles Hotel
  • Extended Stay America Washington D.C. Dulles Hotel
  • Extended Stay America Washington D.C. Herndon Dulles
  • Extended Stay America Washington D.C. Dulles
  • Extended Stay America Washington D.C. Herndon Dulles
  • Extended Stay America Suites Washington DC Herndon Dulles Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.