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"Staff was extremely friendly. Rooms are very small and cleanliness is fair. " More

By a verified traveler on Mon 19 Jul 2021

Hotel Description

Hotel near James Madison University in Harrisonburg

Heart of Harrisonburg

Within 2 miles (3 km) of this Harrisonburg hotel, you'll find Edith J. Carrier Arboretum and A Dream Come True Playground. James Madison University and JMU Convocation Center are also within 3 miles (5 km).

Free breakfast

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 159 guestrooms also offer premium bedding and flat-screen TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available. Housekeeping is available on request.

Room, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$89* Per night/room Aug 8 - Aug 9

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King and One Sofa Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn Harrisonburg - University ratings based on 23 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Harrisonburg - University

Everyone (12) Couples (5) Business (2) Family (10)
5 out of 5
Staff was extremely friendly. Rooms are very small and cleanliness is fair.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 20, 2021 by Hampton Inn Harrisonburg University

Thank you so much for the feedback! We are glad to hear about your experience!

3 out of 5
The Reception desk staff were very professional and friendly. However, I did not appreciate Room Service coming into my room to question the legitimacy of my stay while I was in bed sleeping the next morning. I was displeased with the experience and since there was no chance of me getting back to sleep, I just left.

Posted by on Nov 25, 2020

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Comment from Hotel Management

Nov 25, 2020 by Hotel Management

We really appreciate your taking the time to share your disappointment with your recent stay. We want to apologize for the frustration you experienced when the actions of our staff did not meet your expectations. We want our guest to be met with well-trained staff that puts guest comfort and satisfaction before everything else. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. Again, thank you for making the effort to share your thoughts. We value you as a guest, and we do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Wilma

Thank you for taking out the time to do a survey we greatly appreciate your feedback. We hope to serve you in the near future

4 out of 5

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 5, 2020 by Wilma

Thank you for taking a survey we appreciate your feedback and hope to service you in the near future.

2 out of 5
Shower was broken. Shower did not work. Shower was broken.

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 30, 2019 by Wilma

Thank you for taking out the time to do a review we apologize the shower did not work and not meeting your standards on your stay. We hope to serve you in the future.

5 out of 5
Very friendly staff, clean rooms, overall a really nice experience. Didn't eat the breakfast but looked pretty standard.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 19, 2019 by Wilma

Thank you for taking a review we appreciate your feedback and glad to see your stay went well. We hope to serve you in the near future.

1 out of 5
We had a medical emergency and were unable to travel to VA or even call to cancel in time. When they charged us the 1 night fee I called and explained the medical situation, even offering to provide proof. Jennifer at the hotel didnt care and refused to refund my money. I understand they were oversold (not my problem) but the fact that they wont even consider a medical emergency was appalling. I will not stay with any Hilton related hotels again.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 19, 2019 by Wilma

Thank you for taking a review we appreciate your feedback and I have taken your concerns to our property manager for further viewing. I hope all is well and for a fast recovery.

5 out of 5

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 19, 2019 by Wilma

Thank you for taking a review we appreciate your feedback. We hope to serve you in the near future.

3 out of 5
Door card lock was difficult to work. Nightlight was burnt out.

Posted by , from Westmoreland on Sep 5, 2019

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Comment from Hotel Management

Sep 9, 2019 by Wilma

Thank you for taking a survey we greatly appreciate your feedback. .I apologize that we did not live up to your standards. I have taken your concerns to our property manager for further viewing. We hope to serve you in the near future.

4 out of 5

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 4, 2019 by wilma

Thank you for taking out the time to do a review we appreciate your feedback and hope to serve you in the near future.

About the Hampton Inn Harrisonburg - University

Location 85 University Blvd, Harrisonburg, VA 22801

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Hampton Inn Harrisonburg - University offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 495 square feet (46 square meters). The business-friendly Hampton Inn Harrisonburg - University also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This Harrisonburg hotel is smoke free.

  • 1 building
  • 159 guestrooms or units
  • 4 levels
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Built in 1988
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Weyers Cave, VA (SHD-Shenandoah Valley Regional) (27.4 km / 17 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hampton Inn Harrisonburg - University offers 159 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Safari nearby
  • Snow tubing nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7 per day
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Harrisonburg
  • Hampton Inn Harrisonburg University
  • Hampton Inn University Harrisonburg
  • Hampton Inn University Hotel Harrisonburg
  • Harrisonburg Hampton Inn
  • Harrisonburg University
  • Hampton Inn University Harrisonburg Hotel Harrisonburg
  • Hampton Inn Harrisonburg University Hotel
  • Hampton Inn University Hotel
  • Hampton Inn Harrisonburg - University Hotel
  • Hampton Inn Harrisonburg - University Harrisonburg
  • Hampton Inn Harrisonburg - University Hotel Harrisonburg

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.