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Crowne Plaza Harrisburg-Hershey, an IHG Hotel

3.5-star property
23 S 2nd St, Harrisburg, PA 1-855-201-7819
3.9 out of 5
Good!
See all 24 travelocity Reviews

"the bad... shower head was spraying everywhere. called desk, said they'd send someone up ... never showed. used all towels (except one) cleaning up ... " More

By a verified traveler on Mon 19 Jul 2021

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Hotel Description

3.5-star hotel near Pennsylvania State Capitol

City center stay

With a stay at this Downtown Harrisburg hotel, you'll be within half a mile (1 km) of Pennsylvania State Capitol and 3 miles (5 km) of Pennsylvania Farm Show Complex. Whitaker Center for Science and the Arts and Strawberry Square are also within half a mile (1 km).

Renovated in 2017

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and valet parking. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Free WiFi, cable TV

The 260 guestrooms have TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$110* Per night/room Dec 12 - Dec 13

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Harrisburg-Hershey, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Harrisburg-Hershey, an IHG Hotel

Everyone (9) Couples (5) Family (5)
5 out of 5
Great location

Posted by on Dec 3, 2021

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Comment from Hotel Management

Dec 7, 2021 by GM

Thank you travel safe.

1 out of 5
Not what I reserved, but that is a travelocity issue.

Posted by on Sep 4, 2021

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Comment from Hotel Management

Sep 6, 2021 by Jig. Desai

Dear William. Thank You for choosing Crowne Plaza for your recent stay. We value your business.

5 out of 5

Posted by , from Trenton on Sep 2, 2021

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5 out of 5

Posted by on Aug 22, 2021

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4 out of 5
Ok hotel,

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 26, 2021 by Jig. Desai

Dear Guest, Thank You for choosing Crowne Plaza Harrisburg for your recent stay. Regards,

3 out of 5
the bad... shower head was spraying everywhere. called desk, said they'd send someone up ... never showed. used all towels (except one) cleaning up the water on the floor. Coffee maker (Kurig) defective... pod would not latch in place. The good... room recently remodeled. very nice. bedding exceptional. Wish I could give it more stars but not there yet

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 20, 2021 by Jig. Desai

Dear Guest, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza HARRISBURG-HERSHEY. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Regards,

5 out of 5
The hotel was clean and convenient. The staff was very friendly. Only downfall was the wait to check in with valet.

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 13, 2021 by Jig. Desai

Dear Guest, Thank You for choosing Crowne Plaza Harrisburg for your recent stay. We value your business. Your feedback is upmost important to us and it has been shared with the team. Regards,

3 out of 5
The front desk staff suggested we only use the $20/day valet parking because the area was unsafe to park our car overnight. Not reassuring. Also, didn’t realize it was directly across from the emergency room - sirens aren’t vacation relaxing. Hotel was fine for what it was - older but was still comfortable. Didn’t expect our room to have an adjoining door, could hear the neighbors clearly.

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 2, 2021 by Jig. Desai

Dear Guest, Thank You for choosing Crowne Plaza Harrisburg for your recent stay. Please accept my apology for not meeting up to your expectations. We take feedback like your for training our employees. Regards, Jig. Desai

2 out of 5
Looks like the public areas like the pool werent cleaned in days, the room had leftover papers / trash - overall disappointed

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 19, 2021 by Jig. Desai

Dear Guest, Thank You for choosing Crowne Plaza Harrisburg for your recent stay. We value your business. Your feedback is upmost important to us and it has been shared with the team. Regards,

5 out of 5
Staff was pleasant and accommodating. The room was comfortable, the bed was comfortable. We felt safe.

Posted by on Jun 20, 2020

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About the Crowne Plaza Harrisburg-Hershey, an IHG Hotel

Location 23 S 2nd St, Harrisburg, PA 17101

Property Features

Crowne Plaza Harrisburg-Hershey, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 10500 square feet (975 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Harrisburg-Hershey, an IHG Hotel. Parking is available for a fee. A complete renovation of Crowne Plaza Harrisburg-Hershey, an IHG Hotel was completed in January 2017. This 3.5-star Harrisburg hotel is smoke free.

  • 260 guestrooms or units
  • 10 levels
  • 10500 sq ft of conference space
  • 975 sq m of conference space
  • Built in 1960
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Harrisburg Transportation Center (0.6 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Harrisburg-Hershey, an IHG Hotel offers 260 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Harrisburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

2wentyThre3 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Coffee Shop - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; cashless payment methods are available for all transactions; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Harrisburg-Hershey
  • Crowne Plaza Hotel Harrisburg-Hershey
  • Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
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You should know

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.