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"Nasty beds blood stained bathroom door didnt shut or lock back door to outside didn't lock " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

Harrisburg guestrooms with free WiFi

Close to airport

Within 6 miles (10 km) of this hotel, you'll find Penn State Harrisburg and Kohl Memorial Park. Middletown & Hummelstown Railroad and National Civil War Museum are also within 6 miles (10 km).

Free perks

This hotel features a fitness center and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, LCD TVs

The individually furnished guestrooms offer free WiFi, free wired Internet, and free local calls. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max
$60* Per night/room Apr 8 - Apr 9

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Harrisburg East Inn & Suites ratings based on 13 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Harrisburg East Inn & Suites

Everyone (9) Couples (1) Family (3)
3 out of 5
Nasty beds blood stained bathroom door didnt shut or lock back door to outside didn't lock

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Guest Relations Manager

Dear Valued Guest, I can not apologize enough for the issues you had during your stay. I want you to know that I have shared your feedback with all of our staff in the hopes of improvement. We hope you will give us another opportunity in the future to show you what we truly have to offer. Have a great day!

4 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Guest Relations Manager

Dear Valued Traveler, Thank you for posting your review! We are happy to see you enjoyed your time with us. We hope to see you again sometime soon! Have a great day!

3 out of 5
Nothing unique. Breakfast area was always dirty . Ants all over the coffee station

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 14, 2019 by Guest Relations Manager

Dear Valued Traveler, We appreciate your business and thank you for taking the time to post your feedback. I want to apologize for the issues you mentioned above. We hope you will give us another opportunity in the future to show you what were truly made of. Thank you and have a nice day.

5 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 20, 2019 by Guest Relations Manager

Dear Valued Guest, Thank you for taking the time to post your 5 star review! We are happy to see you enjoyed your stay! Thank you and have a great day!

3 out of 5
It was relatively convenient to Hershey Park. The breakfast provided was terrible, inedible in my opinion. The person in charge of stocking the breakfast made no effort to keep the breakfast area clean, as there is always some tidying to do in a buffet-style set up. Food on the floor, crumbs everywhere, the handles on the serving dishes were filthy. And, when a guest asked for something, the employee flat out rolled her eyes- a huge turn off and unprofessional. There was no safe no hair dryer in the room, which I was surprised by. Lastly, the "computer messed up" how my room was billed, and they split the bill onto 2 different cards (when I had made sure to stop by the desk and clarify which card I wanted to use).

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 10, 2019 by Guest Relations Manager

Dear Valued Guest, I am so sorry to hear of the issues you experienced during your stay. I can not apologize enough for our breakfast not meeting your expectations. I want you to know I have personally spoken with our breakfast attendant and let her know of these issues. I also want to extend my deepest apologies regarding your billing issues. I have spoken to our front desk staff regarding this matter and apologize for their confusion. I hope you will give us another opportunity in the future to show you what our standards truly are. Thank you again for your review, and have a great day!

1 out of 5
Breakfast was ok.staff not friendly, the beds are very hard.

Posted by on Mar 16, 2019

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Comment from Hotel Management

Mar 22, 2019 by Guest Relations Manager

Dear Valued Traveler, I want to apologize for your recent stay not meeting your expectations. I want you to know I have taken your feedback and shared it with our staff in order to improve our service delivery. I can not apologize enough that our breakfast was unsatisfactory, and our staff not pleasant. I hope you will give us another opportunity to show you that this is not the norm. Thank you and have a nice day.

4 out of 5

Good breakfast

Good breakfast and the staff was helpful! The room was nice

Posted by on Sep 6, 2018

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Comment from Hotel Management

Sep 6, 2018 by Guest Relations Manager

Dear Guest, Thank you for taking the time to provide us with feedback! We are happy to see you enjoyed your stay and we look forward to seeing you again in the future. Have a great day!

4 out of 5

Nice Hotel

Hotel was clean, beds were comfortable and staff was friendly.

Posted by on Jul 18, 2017

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4 out of 5
I went to this hotel after my trip needed one extra day and the Comfort Suites in Granville I was staying at refused one extra day at the same rate. The wanted to increase me over 40.00. So I went to Travelocity..found this hotel near Hershey Park and was extremely happy. Better rooms..better decor..better wifi and cable.. better breakfast. Im now switching from Choice Hotels and Comfort Suites to Best Western.

Posted by on Sep 4, 2016

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1 out of 5

No fleas, please!

Checked in and dropped off luggage in room to head out for dinner. Arrived back an hour or so later to turn in for the night. Within 20-30 minutes of being back in our room, experienced the unmistakeable bite of fleas. Inspected linens and bed more closely only to find a handfull of fleas jumping about... along with some hair from a previous occupant... At this point it was close to midnight and we had to be up in 5 hours. I went downstairs to talk to the night auditor. He was accommodating and we were moved to another room. Perhaps in addition to offering smoke free rooms, "pet free" rooms should also be offered, just a suggestion. Unfortunately our trip ended with little sleep and multiple flea bites.

Posted by on Jun 24, 2016

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About the Best Western Plus Harrisburg East Inn & Suites

Location 1344 Eisenhower Blvd, Harrisburg, PA 17111

Property Features

Best Western Plus Harrisburg East Inn & Suites offers its guests a spa tub and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Plus Harrisburg East Inn & Suites also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Harrisburg hotel is smoke free.

  • 85 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Harrisburg, PA (MDT-Harrisburg Intl.) (8.1 km / 5 mi)
  • Train station: Middletown Station (8.2 km / 5.1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Harrisburg East Inn & Suites offers 85 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Harrisburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snow tubing nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Wyndham Harrisburg Hershey
  • Wingate Wyndham Hotel Harrisburg Hershey
  • Wingate Wyndham Harrisburg Hershey Hotel
  • Best Western Plus Harrisburg Inn
  • Best Western Plus Harrisburg
  • Best Western Plus Harrisburg East Inn
  • Best Western Plus Harrisburg East
  • Best Western Plus Harrisburg Inn Suites
  • Best Western Plus Harrisburg East Inn Suites
  • Wingate by Wyndham Harrisburg Hershey
  • Wingate By Wyndham Harrisburg Hotel
  • Best Plus Harrisburg & Suites
  • Best Western Plus Harrisburg East Inn & Suites Hotel
  • Best Western Plus Harrisburg East Inn & Suites Harrisburg
  • Best Western Plus Harrisburg East Inn & Suites Hotel Harrisburg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus Harrisburg East Inn & Suites.
url importing https://www.travelocity.com/Harrisburg---Hershey-Hotels-Best-Western-Plus-Harrisburg-East-Inn-&-Suites.h167841-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.