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"The hotel is top notch but mall closes too early..after a full day sightseeing, the mall needs to stay open later for last no it's shopping " More

By a verified traveler on Thu 19 Jul 2018

Hotel Description

3.5-star hotel near McMaster University, connected to a shopping center

City center stay

A stay at this Central Hamilton hotel places you steps from Hamilton Convention Centre and a 5-minute walk from FirstOntario Centre. McMaster University and Mohawk College are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 20 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

IPod docks, WiFi

The 301 guestrooms have LCD TVs with cable channels and offer WiFi and iPod docks. Other amenities include room service, premium bedding, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$96* Per night/room Feb 28 - Feb 29

Club Room, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Fireplace, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Fireplace, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Hamilton Hotel ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Hamilton Hotel

Everyone (5)
4 out of 5

Nice and clean hotel

The hotel is top notch but mall closes too early..after a full day sightseeing, the mall needs to stay open later for last no it's shopping

Posted by , from Kansas City Missouri on Jul 19, 2018

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Comment from Hotel Management

Jul 24, 2018 by Tarique

Greetings from Sheraton Hamilton Hotel, We appreciate your feedback and we look forward to welcome you again on your future visit to the city of Hamilton!

3 out of 5

Cleaning staff

Pros: restaurant and lounge
I booked in on Friday, garbage was not removed until Sunday after I talked to the Front Desk. No shampoo the entire weekend. Very, very disappointed.

Posted by , from Portland, ON, Canada on Oct 4, 2017

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4 out of 5

Nice pool! Great location

Pros: The pool and location
Location: Shops in Jackson Square. Farmer's Market
Smack in the center of downtown Hamilton. Right next to Jackson Square. Great location. Loved the pool and the fact that they opened it early. Room and staff were lovely

Posted by , from New York, NY on Aug 28, 2016

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3 out of 5

too many things to pay for that should be included

Pros: Close restaurants
Cons: No free Internet, Noisy, Poor breakfast
The only thing that really annoyed me was just having to pay for everything on top of the room. Like internet and parking.

Posted by on Feb 9, 2011

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4 out of 5

Hotel experience good, but restaurant was another matter

I enjoyed my stay at the Sheraton. The staff was friendly and the rooms were clean. I however, noticed that the restaurant food quality was lousy. I paid $70 for two meals for my mom and I and the items were tasteless. It was definitely not worth the money spent. I also noticed that the bar at the restaurant closed very early and so I was unable to get a snack and it was not even 8pm. I had been to that hotel before and things were better, now two years ago,I think that if the hotel can get this in order then things will be fine.

Posted by , from Toronto on Feb 3, 2011

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3 out of 5

Less than impressed...

The hotel is gorgeous, but the service is lacking. First off, the lack of free parking and high-speed internet was noticeable. As well, $* for a continental breakfast is ridiculous. That would have been fine if not for a few glaring problems. First off, when I first went to my room there were employees working in there. Fine. Well then my keys didn't work. They took care of it. Later in the night the other set of keys were deactivated. I was annoyed, but I got over it. Finally at 1am a strange man wandered into my room and tried climbing into bed with me. For an expensive, classy hotel (by my standards), I was shocked they would double book. I have received far better service for far better prices and most definetely will not be back.

Posted by on Sep 20, 2010

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4 out of 5

Posted by on Oct 27, 2019

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5 out of 5
Convenient location. The room spacious And there was lots of parking.

Posted by on Mar 24, 2019

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Comment from Hotel Management

Apr 13, 2019 by SHH

Greetings from Sheraton Hamilton Hotel, We appreciate your feedback and we look forward to welcome you again whenever; your travel brings you back to the city of Hamilton!

4 out of 5

Very pleasant hotel in the heart of Hamilton

Pros: Close restaurants, Free Internet, Quiet
I enjoyed the ambiance and the style. The staff was friendly and efficient and the lounge and adjoining restaurants were attractive and enjoyable. It is the perfect location for Hamilton's attractions and is in walking distance of many restaurants. I highly recommend it.

Posted by on Nov 25, 2011

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4 out of 5

Great experience for our wedding

Pros: Free breakfast, Free Internet, Quiet, all the "free" things were because of club level
Cons: awful restaurant next door.
We stayed in Hamilton and had our wedding in Dundas. The room was great, excellent fitness facility, staff were very accommodating and the bed was to die for — king sized feather pillow top! Some minor drawbacks: crazy small entrance into the parking garage; limited late night food options; the lounge for the club level closed down too early for our breakfast needs. Overall, this hotel outshone the 4 star Mariott we stayed at for our honeymoon in New York.

Posted by , from West Coast Canada on Oct 24, 2011

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About the Sheraton Hamilton Hotel

Location 116 King St W, Hamilton, ON L8P4V3

Property Features

Sheraton Hamilton Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 15616 square feet (1451 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton Hamilton Hotel. For a fee, parking is available. This 3.5-star Hamilton hotel is smoke free.

  • 301 guestrooms or units
  • 18 levels
  • 15616 sq ft of conference space
  • 1451 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (62.7 km / 38.9 mi)
  • Train station: Hamilton GO Centre (1.8 km / 1.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hamilton hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Chagalls Restaurant - This restaurant serves breakfast, lunch, and dinner.

LOFT Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 50.00 per pet, per stay, plus a deposit of CAD 50 per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 4.95 per day (rates may vary)
  • Self parking fee: CAD 14.95 per day (in/out privileges)
  • Valet parking fee: CAD 29.95 per day (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamilton Hotel
  • Hamilton Sheraton
  • Hamilton Sheraton Hotel
  • Hotel Sheraton Hamilton
  • Sheraton Hamilton
  • Sheraton Hamilton Hotel
  • Sheraton Hotel Hamilton
  • Sheraton Hamilton Hotel Ontario
  • Sheraton Hamilton Hotel Hotel
  • Sheraton Hamilton Hotel Hamilton
  • Sheraton Hamilton Hotel Hotel Hamilton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing https://www.travelocity.com/Hamilton-Hotels-Sheraton-Hamilton-Hotel.h13801-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.