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4.0 out of 5

"Convenient to restaurants " More

By a verified traveler on Mon 06 Sep 2021

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Hotel Description

3-star hotel near Hamilton City Hall

City center stay

At this Central Hamilton hotel, you'll be within a 5-minute walk of Hamilton City Hall and Art Gallery of Hamilton. FirstOntario Centre and Hamilton Convention Centre are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. Self parking, a 24-hour business center, and a snack bar/deli are also offered.

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobil Trnsfr Shwr)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$120* Per night/room Dec 8 - Dec 9

Suite, 1 Bedroom, Balcony (1 King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Kitchen (Walk in Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Kitchen (1 King 2 Queen)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 Bedroom, Kitchen (Living and Kitchen area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Staybridge Suites Hamilton Downtown, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staybridge Suites Hamilton Downtown, an IHG Hotel

Everyone (2) Couples (1)
4 out of 5
Convenient to restaurants

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 7, 2021 by Marilyn

We are delighted you enjoyed your stay with us. Your comments have been passed along to our Staff and Managers and we look forward to welcoming you back in the future!

4 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Marilyn

Thank you for sharing your review. We appreciate you taking your time to share your review and comments. We will share them with our staff and look forward to seeing you again in the future.

4 out of 5
Secure Parking is limited. Lack of EV charging. Staff was excellent. Room was clean and nice.

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 19, 2019 by Marilyn

Thank you for sharing your review. We appreciate you taking time to share feedback from your recent stay with us and have passed your EV Charging suggestion along to our Management Team. We hope to see you again in the future.

4 out of 5

Well located hotel

Pros: The room is beautiful.
Cons: The "great room" needs a bar.
Location: City Hall Park is nearby. So is the exposition center and the Jackson Square Mall. That mall has a year round farmer's market, which also sell beaut
Everything is wonderful about this hotel except one thing: it has no bar. Someone wanting a nightcap but not wanting to go outside the hotel at night is out of luck. Solution: during the day, go to the liquor store at Jackson Square Mall (about six blocks away), buy what you want, and bring it back to your room.

Posted by , from Maine on Sep 14, 2016

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About the Staybridge Suites Hamilton Downtown, an IHG Hotel

Location 20 Caroline St S, Hamilton, ON L8P0B1

Property Features

Staybridge Suites Hamilton Downtown, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces. You'll find a 24-hour business center on site. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown, an IHG Hotel. Parking is available for a fee. This 3-star Hamilton hotel is smoke free.

  • 129 guestrooms or units
  • 7 levels
  • Built in 2012
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Hamilton GO Centre (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Staybridge Suites Hamilton Downtown, an IHG Hotel offers 129 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekends from 7:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 10 per pet, per day
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay
  • 3 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 12.50 per day
  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Hamilton Downtown
  • Staybridge Suites Hotel Hamilton Downtown
  • Staybridge Suites Hamilton - Downtown Ontario
  • Staybridge Suites Hamilton Downtown Hotel
  • Staybridge Suites Hamilton

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.