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Staybridge Suites Hamilton Downtown by IHG

3.0 star property
3-star hotel near Art Gallery of Hamilton

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Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Point of interest
Point of interest
Buffet
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Place, Hamilton City Hall
    ‪3 min walk‬
  • Place, Hamilton Convention Centre
    ‪3 min walk‬
  • Place, TD Coliseum
    ‪5 min walk‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen | Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible) | Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(55 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Balcony (Dining)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the neighborhood

Hamilton

City center stay.Within a 10-minute walk of this Central Hamilton hotel, you'll find Art Gallery of Hamilton and Hamilton City Hall. Hamilton Convention Centre and TD Coliseum are also within half a mile (1 km).

What's nearby

  • Hamilton City Hall - 3 min walk - 0.2 miles
  • Hamilton Convention Centre - 3 min walk - 0.2 miles
  • Art Gallery of Hamilton - 3 min walk - 0.2 miles
  • TD Coliseum - 5 min walk - 0.3 miles
  • Hamilton Place Theatre - 5 min walk - 0.3 miles

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪Swiss Chalet Rotisserie & Grill - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪La Luna - ‬4 min walk

About this property

Staybridge Suites Hamilton Downtown by IHG

3-star hotel near Art Gallery of Hamilton
Staybridge Suites Hamilton Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

  • 129 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2012
  • To-go breakfast (free)
  • Deli
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

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Mar 13 - Mar 14
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Weight limit: 49 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Frequently asked questions

How close is Staybridge Suites Hamilton Downtown by IHG to the airport?

Staybridge Suites Hamilton Downtown by IHG is 12.2 mi (16-min drive) away from the John C. Munro Hamilton Intl. Airport (YHM) airport, the closest popular airport to the property.

Does Staybridge Suites Hamilton Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Staybridge Suites Hamilton Downtown by IHG.

Does Staybridge Suites Hamilton Downtown by IHG offer free breakfast?

Yes, Staybridge Suites Hamilton Downtown by IHG offers free breakfast.

Is there a casino at Staybridge Suites Hamilton Downtown by IHG?

No, there is no casino at this hotel, but Flamboro Downs (20-min drive) is nearby.

What time is check-in at Staybridge Suites Hamilton Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Staybridge Suites Hamilton Downtown by IHG?

Free parking is not available at this hotel. Self parking is available for CAD 19.50 per night.

Does Staybridge Suites Hamilton Downtown by IHG have a pool?

Staybridge Suites Hamilton Downtown by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Staybridge Suites Hamilton Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Staybridge Suites Hamilton Downtown by IHG to downtown Hamilton?

Staybridge Suites Hamilton Downtown by IHG is 0.2 mi away from Hamilton.

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Nov 2025

8/10 Good

Lynn

Traveled with family
Great location for the TD coliseum. 5 minute walk max. Very friendly and efficient reception desk staff. Parking. And complimentary breakfast. Clean bathroom. Shower. Spacious rooms. I thought the room was clean on arrival; however I then saw a beer bottle cap sitting on the night table. And it wasn’t mine.
Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Stayed 1 night in Nov 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff, light dinner and breakfast was great! Rooms were clean. Overall an excellent experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Stayed 1 night in Nov 2025

6/10 Okay

JACLYN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was in good enough condition but the bed was very uncomfortable and the couch felt as though you were sitting on plywood. Staff were great and very helpful and it was nice having access to Continental breakfast. We didn't use the other amenities so I can't comment on those. But I can say that the couches in the suites and the beds were very much a low point
Stayed 3 nights in Nov 2025

6/10 Okay

Danie, Petit-Rocher Ouest

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

8/10 Good

Kevin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great breakfast. Good location
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a pleasant surprise. Although not in the nicest area of Hamilton, the
Stayed 1 night in Nov 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

6/10 Okay

Jacob

Stayed 1 night in Nov 2025

10/10 Excellent

Penelope

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Destiny

Liked: Cleanliness, staff & service, amenities
First off id like the say the staff was absolutely amazing and helping. Room was decent. However during my stay my card didnt work for my room twice and I had to get it replaced even though it worked getting into the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

britney

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, spacious and had everything I needed. Even a kitchenette with a stove and a full sized fridge!! Staff was very friendly, attentive and helpful. Complimentary breakfast buffet was delicious. I will absolutely be back!!
Stayed 1 night in Oct 2025

10/10 Excellent

Yornnara

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Clean room. Great staff. Awful couch for sleeping.
Stayed 2 nights in Oct 2025

4/10 Poor

Sheron

Business traveler
Disliked: Amenities, property conditions & facilities
This property was terrible. It’s dirty, unsafe and inconvenient. When I arrived there was nowhere to park, and you can’t access the parking lot until you check in because you need an access card. So I had to park at a parking lot across the street. The carpets were filthy, and I could hear every toilet flush above me. The furniture is cheap and the pillows stunk. The area is not safe, I do not recommend walking at night. Even during the day it’s not great. But if you’re looking for bars or restaurants there’s an abundant amount at Hess Village which is very close.
Stayed 1 night in Oct 2025

10/10 Excellent

Tabatha

Stayed 2 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great staff. Went to the comedy club. Had a great time
Stayed 2 nights in Oct 2025

10/10 Excellent

jenelle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was FANTASTIC!! Rooms were clean, lobby was beautifully decorated, breakfast was convenient and offered a lot of hot and cold options for the whole family. The Hotel itself needs quite a bit of updating, and fixing, and the surrounding area is definitely up and coming but currently lacks.
Stayed 1 night in Oct 2025