Staybridge Suites Hamilton Downtown by IHG

3.0 star property
3-star hotel near Art Gallery of Hamilton

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Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Experience the urban charm of our hotel's prominent entrance, featuring a large glass window and welcoming awning.
Enjoy meals and relaxation in this spacious kitchen and dining area, featuring a central island breakfast bar, oven, and flat-screen TV.
Relax and socialize in this inviting outdoor seating area, featuring wicker sofas, chairs, and tables, with a fire feature and wall-mounted lights.
Prepare meals in the fully equipped kitchen with a refrigerator, dishwasher, and oven.
Stroll through the serene garden to a charming cottage surrounded by lush greenery and vibrant flowers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
20 Caroline St S, Hamilton, ON, L8P0B1
  • FirstOntario Centre
    ‪3 min walk‬
  • Hamilton Convention Centre
    ‪3 min walk‬
  • McMaster University
    ‪5 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony (Dining, Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Kitchen (Dining)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Hamilton

City center stay.At this Central Hamilton hotel, you'll be within a 5-minute walk of Art Gallery of Hamilton and FirstOntario Centre. Hamilton City Hall and Hamilton Convention Centre are also within half a mile (1 km).

What's nearby

  • FirstOntario Centre - 3 min walk - 0.2 miles
  • Hamilton City Hall - 3 min walk - 0.2 miles
  • Hamilton Convention Centre - 3 min walk - 0.2 miles
  • Mohawk College - 4 min drive - 1.8 miles
  • McMaster University - 5 min drive - 2.3 miles

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪The George Hamilton - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪Casbah - ‬4 min walk

About this property

Staybridge Suites Hamilton Downtown by IHG

3-star hotel near Art Gallery of Hamilton
Staybridge Suites Hamilton Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

  • 129 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2012
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Languages

English

Similar properties

Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Weight limit: 49 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Frequently asked questions

How close is Staybridge Suites Hamilton Downtown by IHG to the airport?

Staybridge Suites Hamilton Downtown by IHG is 12.2 mi (16-min drive) away from the John C. Munro Hamilton Intl. Airport (YHM) airport, the closest popular airport to the property.

Does Staybridge Suites Hamilton Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Staybridge Suites Hamilton Downtown by IHG.

Does Staybridge Suites Hamilton Downtown by IHG offer free breakfast?

Yes, Staybridge Suites Hamilton Downtown by IHG offers free breakfast.

Is there a casino at Staybridge Suites Hamilton Downtown by IHG?

No, there is no casino at this hotel, but Flamboro Downs (20-min drive) is nearby.

What time is check-in at Staybridge Suites Hamilton Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Staybridge Suites Hamilton Downtown by IHG?

Free parking is not available at this hotel. Self parking is available for CAD 19.50 per night.

Does Staybridge Suites Hamilton Downtown by IHG have a pool?

Staybridge Suites Hamilton Downtown by IHG features an indoor pool.

Does Staybridge Suites Hamilton Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Staybridge Suites Hamilton Downtown by IHG to downtown Hamilton?

Staybridge Suites Hamilton Downtown by IHG is 0.2 mi away from Hamilton.

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1005 reviews
Rating 8 - Good. 283 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to find. Check in was fast and easy. Pool indoors is cute. Room was clean :)
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but…

Great and clean hotel. Great breakfast. However our booked room with 2x queen and sofa bed (for family of 5) was not available anymore. Not sure if they gave it to someone else but they called us few hours before our arrival and they gave us instead 2x separate rooms which ended up a queen and a double bed which was inferior bedding space without offering us any savings. Our double mattress sagged towards the middle. Also the fridge was doing a metal grinding noise and had to disconnect it. Room to room isolation is good but not from the outside noise. You hear the outside city activity at night thru the window very well.(car with loud exhaust, people screaming, fire trucks… etc). Be aware also that parking is not free. It’s about 20$ per day.
Stayed 1 night in Apr 2025

10/10 Excellent

Zackary

Stayed 4 nights in Apr 2025

10/10 Excellent

Guankui

Stayed 4 nights in Mar 2025

10/10 Excellent

Ryley

Stayed 1 night in Apr 2025

6/10 Okay

Dwayne

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall all good. Nice stuff everyone is nice and everything is clean
Stayed 3 nights in Mar 2025

8/10 Good

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Could use some updates. Fridge froze our food but the manager was accommodating and compensated us. Overall I would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DALTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Darren

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jilian

Liked: Cleanliness, staff & service, amenities
Really enjoyed our time here. The room was nice, clean. The pool was above our expectations and the perfect temperature. Easy to get in and enjoy ourselves with our son. Didn’t care for the smells in the hallway. Strong cooking odours. And the air conditioning unit in our room made a loud rattling sound. Staff was friendly and breakfast was good. Easy parking and grateful it was underground to we felt safe leaving our car there. It’s unfortunate how dirty the city is. I’ve never seen so much litter, vandalism, boarded up buildings. I wish people took more pride in their city. I would stay here again. Good hotel, reasonable price, and nice to have the kitchen facilities as an option in the rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Innisfil

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kaine

Liked: Cleanliness

Meh

Was ok. Surprised I have to pay a 250 deposit because booked on hotels.com. But if booked direct it’s 75. Almost insulting. The neighborhood is horrible with drug use and homeless. Front desk isn’t most accessible. I guess was a ok stay. Won’t come again.
Stayed 1 night in Mar 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

RYAN

Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Stayed 1 night in Mar 2025

10/10 Excellent

Phalla

Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Deidre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Antonella

Traveled with family
Liked: Cleanliness

Stay Feb 28 to Mar 2

Overall good. Person working the front reception night shift, both nights had attutude when being asked questions and upin checkin. Wasn't welcoming or friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Stayed 1 night in Feb 2025