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Hyatt Regency Hakone Resort and Spa

4.5 star property
4.5-star luxury resort near Hakone Gora Park

Choose dates to view prices

Photo gallery for Hyatt Regency Hakone Resort and Spa

Room, 2 Twin Beds, Mountain View | Mountain view
Land view from property
Room, 2 Twin Beds (Tatami) | Hypo-allergenic bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
Reviews
9.4

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408
  • Popular LocationHakone Gora Park11 min walk
  • Popular LocationHakone Kowakien Yunessun3 min drive
  • Popular LocationHakone Open Air Museum4 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds (Dog Friendly)

Deluxe Room, 2 Twin Beds (Dog Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Dog Friendly)

  • 783 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • 603 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 786 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Mountain View

Room, 2 Twin Beds, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Mountain View

  • 605 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Regency, Executive Suite

  • 1001 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Tatami)

Room, 2 Twin Beds (Tatami) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (Tatami)

  • 721 sq ft
  • Sleeps 6
  • 2 Twin Beds

Similar properties

Exterior
Hotel Indigo Hakone Gora, an IHG Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (445)
The price is $346
per night
$431 total
includes taxes & fees
May 17 - May 18
Hotel Indigo Hakone Gora, an IHG Hotel

About the neighborhood

Hakone

Gora stay.With a stay at this Gora resort, you'll be within half a mile (1 km) of Hakone Gora Park and 2 miles (3 km) of Hakone Kowakien Yunessun. Also, Hakone Open Air Museum is within 2 miles (3 km) and Sengokuhara Susuki Prairie is within 6 miles (10 km).
View more Resorts in HakoneOpens in a new window

What's nearby

  • Hakone Gora Park - 11 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Ōwakudani - 3 min drive
  • Hakone Open Air Museum - 4 min drive
  • Lake Ashi - 11 min drive

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 15 min walk
  • Narita Intl. Airport (NRT) - 162 min drive

Restaurants

  • COFFEE CAMP - 15 min walk
  • みょうじん - 5 min drive
  • GORA BREWERY & GRILL - 15 min walk
  • ラウンジ花影 - 12 min walk
  • リビングルーム - 1 min walk

About this property

Hyatt Regency Hakone Resort and Spa

4.5-star luxury resort near Hakone Gora Park
Hyatt Regency Hakone Resort and Spa offers its guests a full-service spa, hot springs, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this resort measures 1141 square feet (106 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Hyatt Regency Hakone Resort and Spa. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone resort is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Meeting rooms
  • 1141 sq ft of conference space
  • 106 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hyatt Regency Hakone Resort and Spa offers 80 accommodations with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste.

This Hakone resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Family friendly

  • Children's dinnerware
  • DVD player
  • Free crib
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:00 AM to 6:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: JPY 4,859 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Hot springs
  • Library
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 4859 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

How close is Hyatt Regency Hakone Resort and Spa to the airport?

Hyatt Regency Hakone Resort and Spa is 104.6 mi (162-min drive) away from the Narita Intl. Airport (NRT) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Hakone Resort and Spa?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Hakone Resort and Spa on Jun 2, 2024 start from $273.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Hakone Resort and Spa have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Hakone Resort and Spa.

How close is Hyatt Regency Hakone Resort and Spa to the beach?

This resort is 17.7 mi (44-min drive) from Yugawara Beach and 18.1 mi (41-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Hyatt Regency Hakone Resort and Spa offer free breakfast?

Free breakfast isn’t provided at Hyatt Regency Hakone Resort and Spa, but cooked-to-order breakfast is offered for a fee of JPY 4859 per person. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hyatt Regency Hakone Resort and Spa?

No, there is no casino at this resort.

What time is check-in at Hyatt Regency Hakone Resort and Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hyatt Regency Hakone Resort and Spa?

This resort offers free self parking.

Does Hyatt Regency Hakone Resort and Spa have a pool?

Hyatt Regency Hakone Resort and Spa does not have a pool.

Does Hyatt Regency Hakone Resort and Spa have a restaurant?

There are 3 onsite restaurants, offering options like French cuisine and light fare.

Does Hyatt Regency Hakone Resort and Spa have a spa?

This resort has a spa, which features detox wraps, aromatherapy, and body treatments.

How close is Hyatt Regency Hakone Resort and Spa to downtown Hakone?

Hyatt Regency Hakone Resort and Spa is 1.3 mi away from Hakone.

Hyatt Regency Hakone Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 553 out of 772 reviews" "
Rating 8 - Good. 170 out of 772 reviews" "
Rating 6 - Okay. 28 out of 772 reviews" "
Rating 4 - Poor. 14 out of 772 reviews" "
Rating 2 - Terrible. 7 out of 772 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big rooms
The room was huge and we could see the tip of Mt Fuji. The Spa massage service and onsen was relaxing and what we needed
Stayed 1 night in Jan 2024

10/10 Excellent

lydia

Stayed 2 nights in Jan 2024

8/10 Good

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

xing wu

Stayed 2 nights in Dec 2023

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in Hakone
Beautiful hotel in lovely Hakone. The hotel is impeccable, the staff is amazing. So attentive. The huge fireplace in the center of the lobby is such a treat. Loved it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Liat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, beautiful hotel. Highly recommend
Stayed 1 night in Dec 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious. Recommended to have own transport for accessibility as the location is quite far away from town.
Stayed 2 nights in Dec 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Daichi

Stayed 1 night in Nov 2023

8/10 Good

sindu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2023