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4.2 out of 5

"Excellent customer service. The hotel is very clean and the restaurants are good as well. The location was great because it is located close to train ... " More

By PreppyBoy, from Houston, TX on Mon 16 Sep 2013

Hotel Description

4.5-star luxury hotel near Tokyo Bay

Central Yokohama getaway

A stay at this Minatomirai hotel places you steps from Pacifico Yokohama and a 5-minute walk from Tokyo Bay. Yokohama Cosmo World and Landmark Tower are also within half a mile (1 km).

Luxury amenities

This smoke-free hotel features a full-service spa, a nightclub, and 6 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Make the most of the indoor pool and health club, and relax with drinks at one of the 2 bars/lounges.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 593 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. 24-hour room service, minibars, and hair dryers are also available.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$107* Per night/room Dec 18 - Dec 19

Deluxe Room, 2 Twin Beds, Non Smoking, Bay View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Twin Beds, Non Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

InterContinental Yokohama Grand ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental Yokohama Grand

Everyone (2)
5 out of 5

Posted by on Sep 29, 2019

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5 out of 5

Posted by on Aug 22, 2019

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5 out of 5

Great del for the money

Excellent customer service. The hotel is very clean and the restaurants are good as well. The location was great because it is located close to train station. The staff is very friendly. You can even exchange your U.S. dollars for the yen at the hotel (for a fee)

Posted by , from Houston, TX on Sep 16, 2013

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3 out of 5

ADEQUATE ROOMS, GREAT LOCATION, SLOW CHECKIN

This hotel might not have been the best choice for this trip. The check in process became a difficult thing. Checkin started around 2:00 PM and we arrived back around 3:30 or 4:00 PM after sightseeing in and around Yokohama. Snaking line of folks waiting to check in moved ponderously slow. Took over half hour to check in. Reminded me of Non-Residents/Foreign Passport holders queue at Narita's Immigration lines. Room was adequate though a window that opens would have been better. We were disappointed with the cost of eating in the HOTEL. Breakfast Buffet for adults cost JPY3800 and for Childresn JPY1800 or there abouts. McD's was NOT too far away and considerable less expensive. Also children were not permitted access to the hotel's swimming pool - a real bummer because Daughter is active swimming student.

Posted by on Aug 19, 2010

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3 out of 5

A bit worn

This hotel is a beautiful hotel that is getting a bit worn. While the staff was very polite, the room left something to me desired. The carpet was stained and when we arrived, the trash can was on the bed. Also the wifi connection was too weak to connect most of the time.

Posted by on May 31, 2006

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Property Features

InterContinental Yokohama Grand offers its guests a full-service spa, an indoor pool, and a health club. There are 6 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There's an onsite business center. A nightclub, a spa tub, and a sauna are also featured at the luxury InterContinental Yokohama Grand. For a fee, parking is available. This 4.5-star Yokohama hotel is smoke free.

  • 593 guestrooms or units
  • 24 levels
  • 6 dining venues
  • 2 bars or lounges
  • Nightclub
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Tokyo (HND-Haneda) (24.4 km / 15.2 mi)
  • Train station: Bashamichi Station (1.2 km / 0.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

InterContinental Yokohama Grand offers 593 air-conditioned accommodations with minibars and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Hair dryer
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Ocean Terrace - This buffet restaurant serves breakfast, lunch, and dinner.

Nadaman - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

Karyu - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Azur - This restaurant specializes in French cuisine and serves lunch and dinner.

La Vela - This restaurant specializes in Italian cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

  • Golfing nearby

Spa Services

Spa Bay Window has 5 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

  • Spa tub in spa
  • Number of treatment rooms 5
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 9000.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. Guests may contact the office for further information using the number on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No cribs (infant beds) available
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3500 for adults and JPY 1386 for children (approximately)
  • Self parking fee: JPY 1800 per night
  • Valet parking fee: JPY 1800 per night
  • Rollaway bed fee: JPY 9000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel Yokohama Grand
  • InterContinental Yokohama Grand
  • Yokohama Grand InterContinental
  • Inter Continental Hotel Yokohama
  • Inter Continental Yokohama
  • Intercontinental Yokohama Grand Hotel Yokohama
  • Yokohama Inter-Continental
  • InterContinental Yokohama Grand Hotel
  • InterContinental Grand
  • Intercontinental Yokohama
  • InterContinental Yokohama Grand Hotel
  • InterContinental Yokohama Grand Yokohama
  • InterContinental Yokohama Grand Hotel Yokohama

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.