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"Location of the hotel is very good.Hotel and lobby is beautiful. Very green. All Staff at reception was very very good Rooms are very clean. We booked a normal room which we found very small then we changed to delux room with difference of amount , which was amazing. Everything up to perfect mark except except water they provide limited n is chargable. Vegetarian food options are very less infact Vegetarian should not opt for breakfast as its a waste of money. We only could have bread. The person in restaurant Mr Tim ( thats what he said his name ) was very very rude. I was taking a bread slice in room as there was no option for us so thaught will eat in sometime again , instead being polite very rudly he saying YOU SHOULD ASK ME BEFORE TAKING..where this happens. He could be polite . That really created negative point to the hotel staff and yes be aware of your belongings while check out. We left a pack of cigarettes in the room and went down with luggage . In the lobby realised and told at reception to send someone to get the pack . Person who was there in lobby went up n came down saying there was nothing. Now we left it in room for sure but now either who cheked the room before settling the bill must have taken or who ever. It should have been whatever they find in room they should have firstly informed to the reception or get at reception . But these things really made us unhappy while leaving the hotel . "

"It was great! Room is clean, service was so awesome! Recommend to stay here!!!"

"Perfect holiday..can't be more better"

"They were amazing here! The property, the food, the drinks, the staff, the views, the room, the massage, the onsen, EVERYTHING! 5/5 ⭐️ "

"Great location, short walk across dragon bridge to markets and nice views of city/park light shows. There is a nice cafe around the corner for a morning coffee, and the view from the room is awesome. Finally the staff where very helpful and the breakfast delicious, great stay will definitely come again."

"We really enjoyed our stay. The hotel was great, the room was spacious and had great views. The restaurant was very good with very sumptuous breakfast full of different options. Many staff members went out of their way to help us with anything we ask for. Unfortunately we don’t remember many names, therefore we are not going to single out anyone."