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Hotel Description

Hotel near La Aurora Zoo in Guatemala City

Zona 13 stay

Your stay at this Zona 13 hotel places you within 3 miles (5 km) of La Aurora Zoo and Avenida La Reforma. Plaza Fontabella Shopping Center and U.S. Embassy in Guatemala are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy freebies like continental breakfast and a roundtrip airport shuttle Luggage storage and a safe deposit box are also provided.

Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people)

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 5 Max
$20* Per night/room Aug 21 - Aug 22

Family Quadruple Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Basic Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Shared Dormitory, Mixed Dorm (Up to 7 people)

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 7 Max

Family Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Triple Room, Non Smoking, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Property Features

Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). Hotel Ixbalanque also features tour/ticket assistance, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis. This Guatemala City hotel is smoke free.

  • 10 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Ixbalanque offers 10 accommodations with complimentary toiletries and fans. 32-inch LED televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

  • LED television
  • Cable channels
  • Shower
  • Toiletries (free)
  • Fan
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 12 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ixbalanque Guatemala City
  • Ixbalanque Guatemala City
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  • Guatemala City Hotel Ixbalanque Hotel
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  • Ixbalanque
  • Ixbalanque Guatemala City
  • Hotel Ixbalanque Hotel
  • Hotel Ixbalanque Guatemala City
  • Hotel Ixbalanque Hotel Guatemala City
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.