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4.4 out of 5

"great location, close to the airport and to the major shopping centers and historic center. " More

By a verified traveler on Tue 04 Apr 2017

Hotel Description

4.5-star luxury hotel near Oakland Mall

In entertainment district

Your stay at this Zona 9 hotel places you within 2 miles (3 km) of Oakland Mall and Natural History Museum. Children's Museum and Teatro Nacional are also within 3 miles (5 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour health club. Traveling on business? Take advantage of the 3 conference rooms, business center, and free airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, LED TVs

Boasting spring water baths, the 397 guestrooms also offer free WiFi and 24-hour room service. LED TVs come with cable channels, and other amenities include coffee/tea makers and free bottled water.

Superior Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max
$81* Per night/room Nov 9 - Nov 10

Superior Room, Terrace (3AD)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, Terrace (DUI)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (Executive DUI)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (Executive 3AD)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite (Duplex Level 3AD)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Barceló Guatemala City ratings based on 33 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Barceló Guatemala City

Everyone (10) Family (2)
5 out of 5
The staff is cordial and professional, the breakfast buffet has everything from fruit to interesting main courses, the service throughout the hotel is excellent, and the shuttle to the airport runs every hour on the hour. My room was spacious and comfortable, with nice touches in the bathroom. The view of downtown from my window showed how this city has grown, with towering buildings that light up the night.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 18, 2019 by Channel Manager

Dear Guest, Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala. Best regards.

5 out of 5
We loved the whole hotel experience right from the beginning to the end

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 10, 2019 by Channel Manager

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
Love the hotel I feel like a queen and like the service

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 11, 2019 by Channel Manager

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
Spent a week in Guatemala, out in the jungle, so it was nice to come back and have a nice room.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 24, 2019 by Channel Manager

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

4 out of 5
Friendly and professional staff. Safe and convenient.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 18, 2019 by Channel Manager

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
Wonderful hotel! We love the breakfast buffet. It’s quiet and clean. What more can we ask for?

Posted by on Jan 30, 2019

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Comment from Hotel Management

Jan 30, 2019 by Channel Manager

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
Most one of the most relaxing experiences ever, close to airport and conveniences. Thumbs up!

Posted by , from Lakeland, us on Jan 25, 2019

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Comment from Hotel Management

Jan 29, 2019 by Channel Manage

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
The entire staff was so welcoming and polite, I had a great experience. Recommend it to anyone that is looking to stay in the city and close to the airport.

Posted by on Jan 17, 2019

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Comment from Hotel Management

Jan 17, 2019 by Channel Manager

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
great location, close to the airport and to the major shopping centers and historic center.

Posted by on Apr 4, 2017

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Comment from Hotel Management

Apr 6, 2017 by Channel Manager

Dear Guest, Thank you for taking the time to review our hotel. We hope to see you very soon in Barceló Guatemala. Best regards.

1 out of 5

never again

Pros: i will never go to the barcelo again
Cons: they need to learn how to treat their guests regardless of skin color
when i go to Guatemala i usually stay at the Barcelo and it was mostly pleasant, this time not so much, i was told they would accommodate my husband and they did not they had us look stupid as if the room was not paid for already they were condescending and very disgusting, they treated there Caucasian guests better than us , i have never had this experience before in any hotel in Guatemala and i will never go to the Barcelo again, the breakfast that was included for our two day stay was also denied we treated as second rate guests. i am furious

Posted by , from new york on Feb 3, 2017

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Comment from Hotel Management

Feb 9, 2017 by Channel Manager

Dear Guest, In Barcelo Guatemala City hotel we make a great effort to fullfil our customers expectations. We are very sorry that during your stay you have suffered some shortcomings. Your review will help us to improve our service standards. We hope to see you at our hotel again so we can offer our quality services beyond your expectations. Best regards.

Property Features

As a guest of Barceló Guatemala City, you'll find an outdoor pool, a 24-hour health club, a spa tub, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. You'll find a business center on site. There are 3 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. This 4.5-star Guatemala City hotel is smoke free.

  • 397 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Guatemala City (GUA-La Aurora Intl.) (3.7 km / 2.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and complimentary toiletries. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Spring water bath
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.

Barceló Guatemala City has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Yoga classes/instruction on site

Spa Services

  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 4 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 54.9 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Parties and events are allowed on site.  Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Parties and events are allowed on site.

  • Events/parties allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 54.9 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelo Guatemala City
  • Barcelo Hotel Guatemala City
  • Guatemala City Barcelo
  • Barcelo Guatemala City Hotel Guatemala City
  • Guatemala City Marriott
  • Marriott Guatemala City
  • Barcelo Guatemala City Hotel
  • Barceló Guatemala City Hotel
  • Barceló Guatemala City Hotel
  • Barceló Guatemala City Guatemala City
  • Barceló Guatemala City Hotel Guatemala City

You should know

  • Barceló Guatemala City offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
url importing https://www.travelocity.com/Guatemala-City-Hotels-Barceló-Guatemala-City.h2495-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.