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Hotel Maya Excelsior

3.0 star property
3-star hotel near U.S. Embassy in Guatemala

Choose dates to view prices

Photo gallery for Hotel Maya Excelsior

Indoor pool, outdoor pool
Front of property
A hotel lobby with a reception desk, a chandelier, and a wet floor sign.
Interior
Breakfast and lunch served

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala City, 1
  • Place, Palacio Nacional de la Cultura
    ‪10 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Place, Guatemala City Hall
    ‪15 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking | Bed sheets

Classic Single Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Twin Beds, Non Smoking

A room with two beds, each with floral bedding, a poster on the wall, and a window with a lace curtain.

Classic Double Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

A room with two beds, each with floral bedding, a poster on the wall, and a window with a lace curtain.

Deluxe Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Non Smoking

Triple Room, Multiple Beds, Non Smoking | Bed sheets

Triple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

A room with two beds, each with floral bedding, a poster on the wall, and a window with a lace curtain.

Deluxe Suite, 2 Double Beds, Non Smoking

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

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Zona 16
  • Pet friendly
  • Parking included
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  • Restaurant
8.6 out of 10, Excellent, 1,002 reviews
$110 nightly
The price is $134
Aug 14 - Aug 15
Total with taxes and fees
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About the neighborhood

Guatemala City

Zona 1 stay.With a stay at this Zona 1 hotel, you'll be steps from Museum of Invisible Musicians and Church of St. Francis. Museo de Musicos Invisibles and Catedral Metropolitana are also within half a mile (1 km).

What's nearby

  • Palacio Nacional de la Cultura - 10 min walk - 0.5 miles
  • Central Market - 10 min walk - 0.5 miles
  • Palace of Justice - 13 min walk - 0.7 miles
  • Guatemala City Hall - 15 min walk - 0.8 miles
  • Estadio Nacional Mateo Flores - 16 min walk - 0.9 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 24 min drive

Restaurants

  • ‪Café Saúl - Cine Lux - ‬4 min walk
  • ‪Los Tres Tiempos - ‬4 min walk
  • ‪Fu Lu Sho - ‬4 min walk
  • ‪Frankfurt Mixtas - ‬2 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Hotel Maya Excelsior

3-star hotel near U.S. Embassy in Guatemala
There's a restaurant on site. Public spaces have free WiFi. Hotel Maya Excelsior offers its guests an indoor pool, an outdoor pool, and a fitness center. Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. Hotel Maya Excelsior also features a garden, dry cleaning/laundry services, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Guatemala City hotel is smoke free.

  • 100 guestrooms or units
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Maya Excelsior offers 100 accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Indoor pool
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 8 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 22 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 8 for children
  • Credit card charges are subject to a surcharge of 22 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Hotel Maya Excelsior GUATEMALA
Maya Excelsior GUATEMALA
Hotel Maya Excelsior Guatemala City
Maya Excelsior Guatemala City
Hotel Hotel Maya Excelsior Guatemala City
Guatemala City Hotel Maya Excelsior Hotel
Hotel Hotel Maya Excelsior
Maya Excelsior
Maya Excelsior Guatemala City
Hotel Maya Excelsior Hotel
Hotel Maya Excelsior Guatemala City
Hotel Maya Excelsior Hotel Guatemala City

Frequently asked questions

How close is Hotel Maya Excelsior to the airport?

Hotel Maya Excelsior is 4.8 mi (24-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Maya Excelsior?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Maya Excelsior on Aug 30, 2026 start from $51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Maya Excelsior have an airport shuttle?

Airport shuttle services are not available at Hotel Maya Excelsior.

Does Hotel Maya Excelsior offer free breakfast?

Free breakfast isn’t provided at Hotel Maya Excelsior, but local cuisine breakfast is offered for a fee of USD 8 for adults and USD 8 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel Maya Excelsior?

No, there is no casino at this hotel.

What time is check-in at Hotel Maya Excelsior?

Check-in start time: 1:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Maya Excelsior?

This hotel offers free self parking.

Does Hotel Maya Excelsior have a pool?

Hotel Maya Excelsior features an indoor pool and an outdoor pool.

Does Hotel Maya Excelsior have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Maya Excelsior have a spa?

There are no spa services available at this hotel.

How close is Hotel Maya Excelsior to downtown Guatemala City?

Hotel Maya Excelsior is 0.4 mi away from Guatemala City.

Hotel Maya Excelsior Reviews

Reviews

5.4
Rating 10 - Excellent. 15 out of 60 reviews
Rating 8 - Good. 7 out of 60 reviews
Rating 6 - Okay. 4 out of 60 reviews
Rating 4 - Poor. 11 out of 60 reviews
Rating 2 - Terrible. 23 out of 60 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

enrrique

Liked: Cleanliness, staff & service
Disliked: Amenities
A lot of shops great spot pool clean moldy roof tho
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kenny

Liked: Staff & service
Very old. Needs to be updated. Excellent restaurant. Staff is amazing
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, room comfort
location of this place is very convenient, good price, people from the reception are very nice and helpfull
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Joshua

Liked: Staff & service
The staff was polite. Gave us a quick tour around the vicinity.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited by artists and president
Stayed 3 nights in Jun 2024
Verified review

4/10 Poor

denis

Disliked: Cleanliness, amenities
Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Monica

Disliked: Cleanliness, amenities, property conditions & facilities
It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Stayed 4 nights in Jul 2023
Verified review

2/10 Terrible

Otto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend this Hotel to anyone!
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Raphael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
No good
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Dwayne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty staff did not help
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was centrally located in historic downtown Guatemala City. The shower was clogged and I had to ask for a plunger to unclog it /-: No room service and the staff were whatever
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Osvelio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

I feel no safe

People talking all night on the stairs up n down the building floors n drinking
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Marino

Liked: Cleanliness, staff & service
Ok
Stayed 18 nights in May 2024
Verified review

2/10 Terrible

B'alam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Mitzy

Disliked: Staff & service, amenities, property conditions & facilities
No hot water
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you MUST pay in cash. It is an inconvenience. Staff DID NOT know what to do. They are liers and very UNFRIENDLY, I would not recommend ever.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Carlos

Disliked: Staff & service, amenities, property conditions & facilities
Is not worth the 50$
Stayed 2 nights in Apr 2023
Verified review

4/10 Poor

Miguel A

Disliked: Cleanliness, staff & service, property conditions & facilities
I will not recommend us please. This is because the rooms are not clean when I still there for one night it sound like it was working but they were building something 3 o’clock in the morning I couldn’t sleep at all and I had to be up by 6 o’clock to go to work so when I recommended the room for the staff were horrible.
Stayed 12 nights in Feb 2024
Verified review

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel bueno para pasar unos dias de la Semana Santa en Guatemala. La atención es excelente.
Stayed 5 nights in Apr 2026
Verified review

2/10 Terrible

Juan jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala limpieza de ropa de cama de habitación y de servicio .
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
O quarto da primeira noite era inferior ao encomendado, mas na segunda noite lá arranjaram o quarto condizente
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Juan

Disliked: Cleanliness, amenities, property conditions & facilities
Nada limpio
Stayed 1 night in Dec 2025