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Hotel San Carlos

Property class: 3.5
3.5-star hotel near Avenida La Reforma

Choose dates to view prices

Photo gallery for Hotel San Carlos

A hotel courtyard with a swimming pool, outdoor seating, and a building with multiple windows and a tower.
A historic building with the name 'San Carlos' on the facade. It features a symmetrical facade with multiple windows and a central entrance.
A spacious living area with a dining table, chairs, a sofa, and a staircase leading to another room.
A covered outdoor area with a pool, potted plants, and a glass door leading to a patio.
A hotel room with two beds, a sofa, and a balcony with a view of greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Embassy of Mexico in Guatemala
    ‪2 min walk‬
  • Place, Oakland Mall
    ‪14 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

A bedroom with a bed, a nightstand, a chair, a ceiling fan, a window with curtains, and a flat-screen TV.

Standard Room, 1 Bedroom

9.0 out of 10
Wonderful
(16 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

A hotel room with two beds, a chair, and a large window with a view of greenery.

Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite

A hotel room with a bed, bedside lamps, a desk, a chair, a television, and a ceiling fan.

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

A living room with a sofa, a patterned armchair, a coffee table, and a ceiling fan.

Deluxe Apartment, 1 King Bed with Sofa bed

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 2 Bedrooms

A hotel room with two beds, wooden flooring, and wall-mounted lamps.

Exclusive Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Room

A hotel room with a bed, a desk, a chair, and a wardrobe.

Comfort Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guatemala City

Heart of Guatemala City.With a stay at this Zona 10 hotel, you'll be steps from Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 2 miles (3 km).

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 miles
  • Embassy of Mexico in Guatemala - 2 min walk - 0.1 miles
  • Plaza Fontabella Shopping Center - 8 min walk - 0.5 miles
  • Oakland Mall - 14 min walk - 0.8 miles
  • La Aurora Zoo - 19 min walk - 1.0 mile

Getting around

  • La Aurora Intl. Airport (GUA) - 16 min drive

Restaurants

  • ‪Club Italiano - ‬4 min walk
  • ‪Restaurante El Adobe - ‬4 min walk
  • ‪Celeste Imperio - ‬7 min walk
  • ‪La Palace - ‬6 min walk
  • ‪Patsy Reforma - ‬2 min drive

About this property

Hotel San Carlos

3.5-star hotel near Avenida La Reforma
Hotel San Carlos offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel San Carlos. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Guatemala City hotel.

  • 25 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel San Carlos offers 25 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Frequently asked questions

How close is Hotel San Carlos to the airport?

Hotel San Carlos is 3.4 mi (16-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel San Carlos?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at Hotel San Carlos on Nov 20, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel San Carlos have an airport shuttle?

Hotel San Carlos offers an airport shuttle 24 hours a day, for a charge of USD 15 per room, one-way.

Does Hotel San Carlos offer free breakfast?

Free breakfast isn’t provided at Hotel San Carlos, but buffet breakfast is offered for a fee of USD 12 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel San Carlos?

No, there is no casino at this hotel.

What time is check-in at Hotel San Carlos?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel San Carlos?

This hotel offers free self parking.

Does Hotel San Carlos have a pool?

Hotel San Carlos features an outdoor pool.

Does Hotel San Carlos have a restaurant?

Hotel San Carlos is home to Restaurante San Carlos, which features international cuisine.

Does Hotel San Carlos have a spa?

There are no spa services available at this hotel.

How close is Hotel San Carlos to downtown Guatemala City?

Hotel San Carlos is 2.1 mi away from Guatemala City.

Hotel San Carlos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 535 reviews
Rating 8 - Good. 109 out of 535 reviews
Rating 6 - Okay. 33 out of 535 reviews
Rating 4 - Poor. 17 out of 535 reviews
Rating 2 - Terrible. 12 out of 535 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I love it here
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been out hotel choice in Guatemala City for many years.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect, the property, the restaurant and the staff was very helpful in every possible way.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location to explore the city and easy to get to the airport.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel in the middle of Guatemala City. Very clean, great service and the food was delicious
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were okay. I would just be aware that they sometimes close the street on Sundays. be aware of traffic and street closure.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Hotel San Carlos many times over the last 15 years and will continue to do so. It is convenient, pristine, with great service. They offer excellent service to and from the airport, provided arrangements are made in advance. The rooms vary in size but all are comfortable. The restaurant offers (usually) a buffet breakfast; when it doesn't, one can order from the menu.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Very nice and clean close to restaurants and quiet.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service, clean rooms,very kind staff members and delicious food
Stayed 15 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, pleasant staff, good value!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very safe and a great location. Close to the airport and a good steak house nearby
Nice big room
Beautiful garden
Front room beside reception
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice! The room was especially clean, and the pool.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Loved the nostalgia of the place
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Big rooms, clean, nice and helpful staff. Felt very luxurious for a place by the airport!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet cozy and very private, love the security and how well you are protected there, recommend this to anyone whose looking for someone private elegant and super clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice way to end my stay in Guatemala!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and friendly helpful front desk staff. Great location and safe area.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room, courteous staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there when I go to Guatemala
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besutiful hotel! We didnt get the room we had reserved originally to fit a family of 5 due to maintenance issues so they gave us 2 rooms, but they were perfectly located right in front of each other. The entire hotel and rooms were very clean. It could use some fresh paint but other than that it met our needs and more. The staff was incredibly sweet and helpful. They answered all our questions even before we arrived. We felt very safe especially with the security gate and security man located at the entrance. It was located close to a great steak house called Estancia that everyone recommended. It was just 5 min walking distance from the hotel. We had breakfast the next day and the service was great and food was hot and delicious ! We were very happy with our stay!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Small hotel with limited amenities
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! The hotel was clean, the location felt safe and was close to the airport, our room was fantastic and the staff was so very helpful! They even gave us suggestions for how to remain safe at night and were helpful in calling us a taxi for the airport in the middle of the night. The food in the restaurant was delicious and had a wide selection of choices.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay, the place is very nice and the staff is great. I was able to walk to many places to eat. I will definitely stay there again
Stayed 2 nights in Nov 2025