Best Western Plus Hotel Stofella

4.0 star property
4-star hotel near U.S. Embassy in Guatemala

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Stofella

View from property
Standard Room, Multiple Beds, Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Lobby
Breakfast, lunch, dinner served; Italian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym

Explore the area

Map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
  • Oakland Mall
    ‪9 min walk‬
  • U.S. Embassy in Guatemala
    ‪10 min walk‬
  • La Aurora Zoo
    ‪16 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Triple Room Standard

  • Sleeps 3
  • 2 Double Beds and 1 Double Bunk Bed

Double Room Standard

  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Guatemala City

Zona 10 stay.A stay at this Zona 10 hotel places you steps from Avia Mall and within a 5-minute walk of Avenida La Reforma. The Village Shopping Center and Plaza Fontabella Shopping Center are also within half a mile (1 km).

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.5 miles
  • La Aurora Zoo - 16 min walk - 0.9 miles
  • Paseo Cayala - 5 min drive - 2.0 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Tgi Friday's Avia - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Applebee's - ‬1 min walk

About this property

Best Western Plus Hotel Stofella

4-star hotel near U.S. Embassy in Guatemala
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Stofella. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Guatemala City hotel.

  • 100 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Stofella offers 100 air-conditioned accommodations with safes and hair dryers. 49-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 49-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Hotel Stofella

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GTQ 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Stofella Hotel Guatemala City
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Best Western Plus Hotel Stofella Hotel Guatemala City

Frequently asked questions

How close is Best Western Plus Hotel Stofella to the airport?

Best Western Plus Hotel Stofella is 2.7 mi (14-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Hotel Stofella?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Stofella on Jul 11, 2025 start from $99.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Hotel Stofella have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Hotel Stofella.

Does Best Western Plus Hotel Stofella offer free breakfast?

Yes, Best Western Plus Hotel Stofella offers free breakfast.

Is there a casino at Best Western Plus Hotel Stofella?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Hotel Stofella?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Hotel Stofella?

Free parking is not available at this hotel. Self parking is available for GTQ 40 per night.

Does Best Western Plus Hotel Stofella have a pool?

Best Western Plus Hotel Stofella does not have a pool.

Does Best Western Plus Hotel Stofella have a restaurant?

Best Western Plus Hotel Stofella is home to Trattoria Veneciana, which features Italian cuisine.

Does Best Western Plus Hotel Stofella have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Hotel Stofella to downtown Guatemala City?

Best Western Plus Hotel Stofella is 2.4 mi away from Guatemala City.

Best Western Plus Hotel Stofella Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1026 reviews
Rating 8 - Good. 233 out of 1026 reviews
Rating 6 - Okay. 89 out of 1026 reviews
Rating 4 - Poor. 28 out of 1026 reviews
Rating 2 - Terrible. 45 out of 1026 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 3 nights in Mar 2025

8/10 Good

Raul

Traveled with family and small children
Liked: Amenities
Friendly staff, good service, clean and warm. I’ll use it again.
Stayed 11 nights in Mar 2025

10/10 Excellent

ROBERTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Bernardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Las habitaciones no son dadas aleatorias cuando uno usa hoteles.com ya tienen un área que no es la mejor, encontré ácaros Se tuvo que cambiar la ropa pues era imposible dormir
Stayed 1 night in Mar 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in walkways not clean
Stayed 2 nights in Mar 2025

8/10 Good

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the action

Downtown as you can get. Close to a lot of Businesses!!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Mar 2025

8/10 Good

JOSE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a place, has many small and convenient sitting areas and nice restaurant
Stayed 2 nights in Mar 2025

8/10 Good

Andres

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great location

Good location, nice hotel near to dinner places and night life
Stayed 1 night in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay.
Stayed 1 night in Mar 2025

4/10 Poor

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing . I enjoyed my stay . Highly recommmeded
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2025

8/10 Good

Haim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

roberta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel

Greeted at the door. The clerk helped me understand how much I owed the taxi. I was pleased.
Stayed 1 night in Mar 2025

10/10 Excellent

Francis, Newark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to Stay
Stayed 3 nights in Mar 2025

10/10 Excellent

BERNAL ALBERTO, San jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great renovations done, fantastic staff
Stayed 2 nights in Jan 2025

8/10 Good

Odel, Columbus

Liked: Cleanliness, staff & service
Todo bien
Stayed 1 night in Feb 2025

6/10 Okay

Rafael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
I did not get the room type I paid for. I asked for a king bed, I got a double
Stayed 1 night in Feb 2025

10/10 Excellent

Nelson Jacinto Garces

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for staying in the city.
Stayed 1 night in Feb 2025