Skip to main content
Beginning of main content

Enter dates to see availability

4.3 out of 5

"It was fabulous. In a great part of the city. After trekking around the country, this was perfect to grab a great nights sleep before catching our f ... " More

By a verified traveler on Wed 18 Jul 2018

Hotel Description

3.5-star hotel near Paseo Cayala

In entertainment district

At this Zona 10 hotel, you'll be within a 5-minute walk of Avenida La Reforma and Plaza Fontabella Shopping Center. The Village Shopping Center and Union Church of Guatemala are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free buffet breakfast is served.

Free WiFi, LCD TVs

The 82 guestrooms have LCD TVs with cable channels and offer free WiFi and minibars. Other amenities include room service, coffee/tea makers, and free bottled water.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$74* Per night/room Oct 19 - Oct 20

Standard Room, 2 Double Beds, Non Smoking, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Best Western Plus Hotel Stofella ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Hotel Stofella

Everyone (5) Family (1)
5 out of 5

Posted by on Oct 7, 2019

Was this review helpful to you?
4 out of 5
Property is older and has some wear. Good location.

Posted by on Sep 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 17, 2019 by General Manager

Thanks for your comments. we are working on improvements soon we will have new areas for your comfort. hope you come back soon.

4 out of 5
everything was good but it had little to no parking!

Posted by on Feb 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 11, 2019 by General Manager

Thanks for your comments they help us to improve our services. Hope you come back soon.

5 out of 5
Room was clean and quiet. I thought breakfast was good.

Posted by on Jan 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 14, 2019 by General Manager

Thanks for your comments hope you come back soon.

4 out of 5
Small rooms and bathrooms but overall comfortable. Friendly and helpful staff. Beautiful entrance.

Posted by on Jan 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 3, 2019 by General Manager

Thanks for your comments hope you come back soon.

5 out of 5
It was fabulous. In a great part of the city. After trekking around the country, this was perfect to grab a great nights sleep before catching our flight the next day.

Posted by on Jul 18, 2018

Was this review helpful to you?
Comment from Hotel Management

Jul 18, 2018 by General Manager

Thanks for your comments. Hope you come back soon.

5 out of 5

Excellent rooney for the value

Clean, comfortable, and in zone 10. The staff was very helpful and many spoke English. The complimentary breakfast was very good, the coffee excellent!

Posted by , from Georgia on May 7, 2017

Was this review helpful to you?
Comment from Hotel Management

May 23, 2017 by General Manager

thank you for your feedback we appreciate your comments. hope you come back soon.

5 out of 5

Great trip!

Trip was exactly as planed, no complications or delays on any kind!

Posted by , from California on Sep 22, 2013

Was this review helpful to you?
2 out of 5

Just paying for a name

Pros: Free Internet
We chose this hotel because of the location and expected more of the name. You can more than likely get twice the hotel by paying just $5-10 more and going to one of the other hotels in the area. At check in, the bathroom was locked, the TV did not work, and it was difficult to figure how to turn on the lights. There is no hotel shuttle service to or from the airport and breakfast starts too late to take advantage of if you are taking an early flight.

Posted by , from Colombia on Jul 15, 2011

Was this review helpful to you?
5 out of 5

convenient,

Pros: Close restaurants, Free Internet
fast, convenient,and quiet,except for nearby construction in February of 2011.

Posted by on Apr 13, 2011

Was this review helpful to you?

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Stofella. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Guatemala City hotel.

  • 82 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Guatemala City (GUA-La Aurora Intl.) (4.3 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Stofella offers 82 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast. An additional breakfast is available daily for a fee.

Trattoria Veneciana - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Best Western Plus Hotel Stofella

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GTQ 25 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Guatemala City
  • BEST WESTERN PLUS Hotel Stofella Guatemala/Guatemala City
  • Best Western Stofella Hotel Guatemala City
  • Guatemala City Best Western
  • Best Western Plus Hotel Stofella Guatemala City
  • Best Western Plus Hotel Stofella
  • Best Western Plus Stofella Guatemala City
  • Best Western Hotel Stofella
  • Best Western Plus Stofella
  • Plus Stofella Guatemala City
  • Best Western Plus Hotel Stofella Hotel
  • Best Western Plus Hotel Stofella Guatemala City
  • Best Western Plus Hotel Stofella Hotel Guatemala City

You should know

  • Pets and service animals are not allowed on site.
url importing https://www.travelocity.com/Guatemala-City-Hotels-Best-Western-Plus-Hotel-Stofella.h898717-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.