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Best Western Plus Hotel Stofella

4.0 star property
4-star hotel near U.S. Embassy in Guatemala

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Photo gallery for Best Western Plus Hotel Stofella

View from property
Breakfast, lunch, dinner served; Italian cuisine
Lobby
Standard Room, Multiple Beds, Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym

Explore the area

View in a map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Oakland Mall
    ‪9 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪10 min walk‬
  • Place, La Aurora Zoo
    ‪16 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(48 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3

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About the neighborhood

Guatemala City

Zona 10 stay.A stay at this Zona 10 hotel places you steps from Avia Mall and within a 5-minute walk of Avenida La Reforma. The Village Shopping Center and Plaza Fontabella Shopping Center are also within half a mile (1 km).

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.5 miles
  • La Aurora Zoo - 16 min walk - 0.9 miles
  • Paseo Cayala - 5 min drive - 2.0 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Zielo - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Del Griego - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Best Western Plus Hotel Stofella

4-star hotel near U.S. Embassy in Guatemala
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Stofella. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Guatemala City hotel.

  • 100 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Stofella offers 100 air-conditioned accommodations with safes and hair dryers. 49-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 49-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Hotel Stofella

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GTQ 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City

Frequently asked questions

How close is Best Western Plus Hotel Stofella to the airport?

Best Western Plus Hotel Stofella is 2.7 mi (14-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

Does Best Western Plus Hotel Stofella have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Hotel Stofella.

Does Best Western Plus Hotel Stofella offer free breakfast?

Yes, Best Western Plus Hotel Stofella offers free breakfast.

Is there a casino at Best Western Plus Hotel Stofella?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Hotel Stofella?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Hotel Stofella?

Free parking is not available at this hotel. Self parking is available for GTQ 40 per night.

Does Best Western Plus Hotel Stofella have a pool?

Best Western Plus Hotel Stofella does not have a pool.

Does Best Western Plus Hotel Stofella have a restaurant?

Best Western Plus Hotel Stofella is home to Trattoria Veneciana, which features Italian cuisine.

Does Best Western Plus Hotel Stofella have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Hotel Stofella to downtown Guatemala City?

Best Western Plus Hotel Stofella is 2.4 mi away from Guatemala City.

Reviews

Best Western Plus Hotel Stofella Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 633 out of 1021 reviews
Rating 8 - Good. 233 out of 1021 reviews
Rating 6 - Okay. 86 out of 1021 reviews
Rating 4 - Poor. 27 out of 1021 reviews
Rating 2 - Terrible. 42 out of 1021 reviews

Reviews

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel I stayed there before the Pandemic back in FEB 2020 and just a bit ago in JUL 2025. Nice people, kind of a classic feel to it, quiet, not a bunch of kids running around making noise, and in a nice area District 10 in Guatemala City. Close to Oakland Mall and Fontibon Plaza both are nice, fairly upscale malls within walking distance and a cute zoo not too far away
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there before the Pandemic way back in FEB 2020. I returned in AUG 2025 because I remembered it is a very nice hotel, safe, friendly people, great location!
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness
Great hotel in a nice safe neighborhood
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here 5 years ago before the Pandemic and I was happy to return. This is a nice and quiet hotel in a good area of the city. Will return again next time in Guatemala.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

John

Business traveler
it was very good hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Silvia P

Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for us to spend the night after a long flight, as we were headed to Antigua the next day. It felt safe and comfortable, had AC and free breakfast, and was a quick trip from the airport. Would recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

juan rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 2 nights in Jun 2025

8/10 Good

Noemy

Traveled with family
Liked: Amenities
The property OK. Did not like the fact that the room was in front of a breakfast set up and the noice started at 05:00 disturbing the peace.
Stayed 2 nights in Jun 2025

10/10 Excellent

MANUEL, Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 1 night in May 2025

8/10 Good

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, I felt safe in the area. Several American and native restaurants close by.
Stayed 6 nights in Jun 2025

8/10 Good

Taeho, San Pedro Sula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place ubicarion
Stayed 1 night in Jun 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with colonial style very close to several shopping centers in zone 10; the only issue i had is that the hot water in the shower was not running fluid some times gets cold sometimes hot
Stayed 1 night in Jun 2025

10/10 Excellent

Serdar

Stayed 3 nights in Jun 2025

10/10 Excellent

Humberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is safe comfortable and great location. Staff is wonderful helpful and makes you feel welcomed
Stayed 5 nights in May 2025

8/10 Good

juan

Stayed 4 nights in May 2025

10/10 Excellent

Haim

Stayed 1 night in May 2025

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in this hotel for over week and would definitely reserve again. Hotel is in a great location. The front desk super friendly and helpful. Restaurant breakfast was great. All in all a wonderful stay.
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Stayed 1 night in May 2025

2/10 Terrible

Mery

Disliked: Cleanliness, property conditions & facilities
couldn't sleep because there were some little ant-like creatures on the bed, but they weren't ants, and they were all over the bathroom! I'll try to share a video! I told the front desk, but they just said they were going to report it to maintenance!
Stayed 1 night in May 2025

2/10 Terrible

Glenda

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible, noisy and old smell..
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Oye
Stayed 1 night in May 2025