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Hilton Garden Inn Guatemala City

4.0 star property
Hotel near Oakland Mall in Guatemala City

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Photo gallery for Hilton Garden Inn Guatemala City

Experience the sleek lobby with a reception desk, seating area, and curved staircase.
Enjoy al fresco dining amidst lush greenery and a serene atmosphere.
Experience the sleek, modern design of this hotel, featuring a prominent entrance and lush greenery.
Relax with a drink at the bar, surrounded by comfortable seating and a large window.
Relax in this stylish room with two comfortable beds, a flat-screen TV, and a convenient desk area.

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Gym
  • Air conditioning

Explore the area

Map
13 Calle 7 65 Zona 9, Guatemala City, 01009
  • La Aurora Zoo
    ‪10 min walk‬
  • U.S. Embassy in Guatemala
    ‪10 min walk‬
  • Oakland Mall
    ‪14 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 Queen Bed

8.6 out of 10
Excellent
(17 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed, City View

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, City View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Guatemala City

City center stay.Your stay at this Zona 9 hotel places you within 2 miles (3 km) of Oakland Mall and Children's Museum. Natural History Museum and Teatro Nacional are also within 3 miles (5 km).

What's nearby

  • La Aurora Zoo - 10 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.6 miles
  • Embassy of Mexico in Guatemala - 10 min walk - 0.6 miles
  • Oakland Mall - 14 min walk - 0.8 miles
  • Paseo Cayala - 6 min drive - 2.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 10 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪El Cafetal - ‬4 min walk
  • ‪Gianni‘s - ‬4 min walk
  • ‪Yi-Hou - ‬2 min walk
  • ‪Cheers Sport Bar - ‬2 min walk

About this property

Hilton Garden Inn Guatemala City

Hotel near Oakland Mall in Guatemala City
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 12 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2239 square feet (208 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Guatemala City. Free self parking is available.

This Guatemala City hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 5 levels
  • 2239 sq ft of conference space
  • 208 sq m of conference space
  • Built in 1993
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Guatemala City offers 109 accommodations with laptop-compatible safes and safes. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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  • Hot Tub
  • Breakfast included
  • Free WiFi
  • Restaurant
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Aug 1 - Aug 2
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.40 for adults and USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Frequently asked questions

How close is Hilton Garden Inn Guatemala City to the airport?

Hilton Garden Inn Guatemala City is 2.2 mi (10-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Guatemala City?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Guatemala City on Aug 1, 2025 start from $81.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Guatemala City have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Guatemala City.

Does Hilton Garden Inn Guatemala City offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Guatemala City, but buffet breakfast is offered for a fee of USD 15.40 for adults and USD 7.70 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Hilton Garden Inn Guatemala City?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Guatemala City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hilton Garden Inn Guatemala City?

This hotel offers free self parking.

Does Hilton Garden Inn Guatemala City have a pool?

Hilton Garden Inn Guatemala City does not have a pool.

Does Hilton Garden Inn Guatemala City have a restaurant?

Hilton Garden Inn Guatemala City is home to Garden Grille & Bar, which features international cuisine.

Does Hilton Garden Inn Guatemala City have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Guatemala City to downtown Guatemala City?

Hilton Garden Inn Guatemala City is 2.5 mi away from Guatemala City.

Hilton Garden Inn Guatemala City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 885 reviews
Rating 8 - Good. 252 out of 885 reviews
Rating 6 - Okay. 74 out of 885 reviews
Rating 4 - Poor. 31 out of 885 reviews
Rating 2 - Terrible. 22 out of 885 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was relieved to be able to stay there. Our previous stay was cancelled on us without warning. It was a great stay, I knew I could count on them.
Stayed 9 nights in Apr 2025

10/10 Excellent

Mynor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms.
Stayed 2 nights in Apr 2025

8/10 Good

TIFFANY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the surrounding area very much but did love the hotel and staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a pretty convenient location and is walkable from everything you need. It’s also very close to the airport. Staff was very accommodating, even if you didn’t know Spanish.
Stayed 2 nights in Apr 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice rooms and accommodations
Stayed 1 night in Apr 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel several times over the last few years. This property is nice, clean, the staff are friendly and the breakfast is good. We like the close proximity to the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated decor
Stayed 1 night in Apr 2025

10/10 Excellent

Jake

Stayed 1 night in Mar 2025

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get too very accommodating
Stayed 1 night in Feb 2025

10/10 Excellent

German Abraham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, and nice people.
Stayed 1 night in Feb 2025

8/10 Good

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean in a nice, safe, and quite area.
Stayed 1 night in Jan 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this hotel for 10 days about a week ago. It was an extremely enjoyable experience. I want to make a special mention of Mr. Javier, who is the Night Shift representative of the hotel at the front desk. We needed a special accommodation for my room and once he knew of our situation he took charge and made the special changes for my family and I. He was very polite and professional. Thank you Javier for being the way you are, you take your job seriously and it is greatly appreciated.
Stayed 11 nights in Dec 2024

10/10 Excellent

Lesly, La Mirada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, easy to check in and out. Clean room/bathroom.
Stayed 1 night in Jan 2025

8/10 Good

Elder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I needed for my stay. It’s close to the airport so period loud airplanes. I would recommend a stay here!
Stayed 7 nights in Dec 2024

10/10 Excellent

Christy

Traveled with family and small children
Liked: Amenities
Second time staying here , overall very clean and friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little place to rest
Stayed 2 nights in Dec 2024

10/10 Excellent

Marlyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!!!
Stayed 1 night in Dec 2024

6/10 Okay

Yahan

Liked: Cleanliness, staff & service, property conditions & facilities
if you are travel with small kids, not really recommend, as there is a pub across the street with really loud music at night.
Stayed 4 nights in Dec 2024

8/10 Good

CHRISTIAN G.

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed last week and loved it no problem so i booked a room for my mom and neices. When i payed they ask how many ppl are staying i answered and entered ages. Never did it ask for anything extra for breakfast or nothing. Well they went to eat and were told the kids aren't included. Made my mom was expected to pay extra. I think if there gonna charge extra at least give the option so your not hoy with an expected charge.
Stayed 1 night in Nov 2024