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4.4 out of 5

"Nice and clean wonderful people " More

By a verified traveler on Mon 28 Jun 2021

Hotel Description

4.5-star luxury hotel near Plaza Fontabella Shopping Center, connected to the convention center

Near the airport

Within a 15-minute walk of this Zona 10 hotel, you'll find Plaza Fontabella Shopping Center and Oakland Mall. Parque Las Américas and La Aurora Zoo are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the health club and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, comfy beds

The 279 soundproofed guestrooms offer free WiFi and comfy beds. LCD TVs come with cable channels, and other amenities include 24-hour room service and minibars.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$90* Per night/room Aug 6 - Aug 7

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Westin, Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Westin, Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Westin, Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Camino Real, Guatemala ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Camino Real, Guatemala

Everyone (2) Family (1)
2 out of 5

Posted by on Jul 4, 2021

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5 out of 5
Nice and clean wonderful people

Posted by on Jun 28, 2021

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4 out of 5

Attentive staff and great accommodations!

Great experience! The staff was friendly and attentive. The room was spacious and very clean.

Posted by , from los angeles, CA on May 26, 2015

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5 out of 5

Great hotel!!

Loved It!! Coming back for the 13 Baktun!!! In December, for the new Mayan era!! The service is great, good food, nice and atentive staff, good stuf all rond!

Posted by on Oct 12, 2012

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5 out of 5

Very friendly

Pros: Quiet
Very friendly and helpful staff. Great bed but blankets were too thick and heavy.

Posted by , from Miami, FL, USA on May 7, 2012

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4 out of 5

Not what one would expect marketed as the best hotel in Guatemala City.

Cons: No free Internet, Noisy, Poor breakfast
Great service everywhere you go inside the hotel. OK accommodations. Bad food (in all restaurants of hotel). Dirty and old gymnasium/spa. Nice climatized pool.

Posted by , from Laguna Beach, CA on Feb 4, 2011

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5 out of 5

Great Hotel

I stayed there five days; I was totally satisfied with the experience. The rooms were clean and fresh as would be expected in a four star hotel, the maids and serving staff were very courteous. I had the opportunity to swim in their pool and take advantage of the steam room. I would stay here again and recommend it without hesitation. The location seemed to be in a very safe location with good security.

Posted by on May 27, 2010

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5 out of 5

Loved it!

I have stayed at this hotel 3 times within the past year. I have not encountered any problems with either the water nor the temperature of the room #40there is a working thermostat on the wall#41. The reception staff is bilinqual and friendly. The airlines use this hotel and you know they only stay at the nicer places. Its located in Zone 10 and there are many good restaurants within walking distance as well as a nice mall. I have never had any problems walking on the streets even at night. The hotel has a great pool jacuzzi and gym if you book a room on the club floor there is a nice breakfast up on the 9th floor as well as some appetizers around cocktail hour and free internet up there as well. My friends family owns the Intercontinental Hotel which is very close by and I still stay at the Camino Real. Enough said?

Posted by on Mar 5, 2010

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3 out of 5

OVER RATED

After waiting over half an hour for the shuttle ,we arrived in a taxi,The hotel staff is friendly and the hotel decor is nice enough.The room is very nice but verry stuffy,the tempurture 27c,the windows dont open and the AC did not work,niether did the bathroom fan.The first night there was no water from 10pn to 2am so we were unable to shower.breakfast all you can eat $* US,plus your mandatory tip .I drank a beer cost $* US plus the mandatory tip,this beer was from the in room refrigerator.A MANDATORY TIP TO REPLACE A BEER IN THE REFRIGERATOR.There were not many people in the hotel ,I can understand why.I would not stay in this hotel at half the price.My wife and two children were happy to leave.

Posted by on Dec 29, 2009

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5 out of 5

LINDO HOTEL! SERVICIO EXELENTE!!!

EN EL MES DE ABRIL DEL 2008, MI ESPOSO Y YO ESTUVIMOS DE VISITA EN GUATEMALA, EL HOTEL Y EL SERVICIO EXELENTE, LAS PERSONAS QUE TRABAJAN EN EL, SON MUY AMIGABLES Y SIEMPRE HACEN LO POSIBLE PARA QUE LOS VISITANTES SE SIENTAN COMO EN CASA, LA COMIDA MUY RICA, DEFINITIVAMENTE VOLVERIAMOS A QUEDARNOS EN ESTE HOTEL !

Posted by on May 26, 2008

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Property Features

As a guest of The Westin Camino Real, Guatemala, you'll find an outdoor pool, an outdoor tennis court, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 34983 square feet (3250 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury The Westin Camino Real, Guatemala. This 4.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 279 guestrooms or units
  • 10 levels
  • 34983 sq ft of conference space
  • 3250 sq m of conference space
  • Built in 1959
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: La Aurora Intl. Airport (GUA) (4.2 km / 2.6 mi)

Room Amenities

The Westin Camino Real, Guatemala offers 279 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

The Westin Camino Real, Guatemala has a restaurant serving breakfast, brunch, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Tennis lessons on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Westin Camino Real, Guatemala

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 20 for adults and USD 15 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Westin
  • Westin Camino
  • Westin Camino Real
  • Westin Camino Real Guatemala City
  • Westin Camino Real Hotel
  • Westin Camino Real Hotel Guatemala City
  • Westin Camino Real Guatemala Hotel
  • Westin Camino Real Guatemala
  • The Westin Camino Real
  • The Westin Camino Real, Guatemala Hotel
  • The Westin Camino Real, Guatemala Guatemala City
  • The Westin Camino Real, Guatemala Hotel Guatemala City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.