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Hotel Description

4.5-star luxury hotel near Avenida La Reforma, connected to the convention center

Near the airport

Within a 10-minute walk of this Zona 10 hotel, you'll find Avenida La Reforma and Plaza Fontabella Shopping Center. Also, El Obelisco is within half a mile (1 km) and Oakland Mall is within 2 miles (3 km).

Luxury amenities

A casino, a health club, and a restaurant are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the outdoor pool and perks like free self parking and free WiFi.

Free WiFi, comfy beds

The 279 soundproofed guestrooms offer free WiFi and comfy beds. LCD TVs come with cable channels, and other amenities include iPod docks and 24-hour room service.

Deluxe Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$102* Per night/room Feb 8 - Feb 9

Executive Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Camino Real, Guatemala ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Camino Real, Guatemala

Everyone (1)
4 out of 5

Attentive staff and great accommodations!

Great experience! The staff was friendly and attentive. The room was spacious and very clean.

Posted by , from los angeles, CA on May 26, 2015

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5 out of 5

Great hotel!!

Loved It!! Coming back for the 13 Baktun!!! In December, for the new Mayan era!! The service is great, good food, nice and atentive staff, good stuf all rond!

Posted by on Oct 12, 2012

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5 out of 5

Very friendly

Pros: Quiet
Very friendly and helpful staff. Great bed but blankets were too thick and heavy.

Posted by , from Miami, FL, USA on May 7, 2012

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4 out of 5

Not what one would expect marketed as the best hotel in Guatemala City.

Cons: No free Internet, Noisy, Poor breakfast
Great service everywhere you go inside the hotel. OK accommodations. Bad food (in all restaurants of hotel). Dirty and old gymnasium/spa. Nice climatized pool.

Posted by , from Laguna Beach, CA on Feb 4, 2011

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5 out of 5

Great Hotel

I stayed there five days; I was totally satisfied with the experience. The rooms were clean and fresh as would be expected in a four star hotel, the maids and serving staff were very courteous. I had the opportunity to swim in their pool and take advantage of the steam room. I would stay here again and recommend it without hesitation. The location seemed to be in a very safe location with good security.

Posted by on May 27, 2010

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5 out of 5

Loved it!

I have stayed at this hotel 3 times within the past year. I have not encountered any problems with either the water nor the temperature of the room #40there is a working thermostat on the wall#41. The reception staff is bilinqual and friendly. The airlines use this hotel and you know they only stay at the nicer places. Its located in Zone 10 and there are many good restaurants within walking distance as well as a nice mall. I have never had any problems walking on the streets even at night. The hotel has a great pool jacuzzi and gym if you book a room on the club floor there is a nice breakfast up on the 9th floor as well as some appetizers around cocktail hour and free internet up there as well. My friends family owns the Intercontinental Hotel which is very close by and I still stay at the Camino Real. Enough said?

Posted by on Mar 5, 2010

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3 out of 5

OVER RATED

After waiting over half an hour for the shuttle ,we arrived in a taxi,The hotel staff is friendly and the hotel decor is nice enough.The room is very nice but verry stuffy,the tempurture 27c,the windows dont open and the AC did not work,niether did the bathroom fan.The first night there was no water from 10pn to 2am so we were unable to shower.breakfast all you can eat $* US,plus your mandatory tip .I drank a beer cost $* US plus the mandatory tip,this beer was from the in room refrigerator.A MANDATORY TIP TO REPLACE A BEER IN THE REFRIGERATOR.There were not many people in the hotel ,I can understand why.I would not stay in this hotel at half the price.My wife and two children were happy to leave.

Posted by on Dec 29, 2009

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5 out of 5

LINDO HOTEL! SERVICIO EXELENTE!!!

EN EL MES DE ABRIL DEL 2008, MI ESPOSO Y YO ESTUVIMOS DE VISITA EN GUATEMALA, EL HOTEL Y EL SERVICIO EXELENTE, LAS PERSONAS QUE TRABAJAN EN EL, SON MUY AMIGABLES Y SIEMPRE HACEN LO POSIBLE PARA QUE LOS VISITANTES SE SIENTAN COMO EN CASA, LA COMIDA MUY RICA, DEFINITIVAMENTE VOLVERIAMOS A QUEDARNOS EN ESTE HOTEL !

Posted by on May 26, 2008

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5 out of 5

Excellent Hotel

We stayed at the Westin while visiting our daughter whom we are adopting. From the time we were picked up at the airport until the time we were dropped off, the service was fantastic. The hotel staff was very accomadating and friendly. Whatever we needed, they got for us. The food was also very good. We were lucky enough to have good weather and the pool area was great. The beds are heavenly. We will most definitely be staying there again.

Posted by on Sep 21, 2007

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5 out of 5

Beautiful Hotel!

I was so impressed with this beautiful hotel. We certainly weren't expecting much because of the extensive poverty in this country, but wow! Beautiful, huge heated pool, 18 person jacuzzi, tennis courts, beautiful work out room, piano bar, casino, several restaurants, shops, GREAT BEDS, large beautiful bathrooms. One of the nicest places I've stayed anywhere!

Posted by on Aug 24, 2006

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Renovations + Closures

The property will be renovating from 19 December 2019 to 12 January 2020 (completion date subject to change). The following areas are affected:

  • Lobby

The following facilities will be closed from 17 December 2019 to 11 January 2020 (dates subject to change):

  • Bar/Lounge

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

As a guest of The Westin Camino Real, Guatemala, you'll find an outdoor pool, an outdoor tennis court, a health club, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 34983 square feet (3250 square meters) and includes a conference center. A casino, spa services, and a terrace are also featured at the luxury The Westin Camino Real, Guatemala. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 4.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 279 guestrooms or units
  • 10 levels
  • 34983 sq ft of conference space
  • 3250 sq m of conference space
  • Built in 1959
  • Casino
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Guatemala City (GUA-La Aurora Intl.) (4.2 km / 2.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Westin Camino Real, Guatemala offers 279 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

The Westin Camino Real, Guatemala has a restaurant serving breakfast, brunch, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Fitness classes on site
  • Tennis lessons on site

Spa Services

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available on request from 5:30 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 5:30 AM to 10:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 240 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Airport shuttle fee per child: USD 0 (one-way), (up to 12 years old)
  • Rollaway bed fee: USD 240 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Westin
  • Westin Camino
  • Westin Camino Real
  • Westin Camino Real Guatemala City
  • Westin Camino Real Hotel
  • Westin Camino Real Hotel Guatemala City
  • Westin Camino Real Guatemala Hotel
  • Westin Camino Real Guatemala
  • The Westin Camino Real
  • The Westin Camino Real, Guatemala Hotel
  • The Westin Camino Real, Guatemala Guatemala City
  • The Westin Camino Real, Guatemala Hotel Guatemala City

You should know

  • The Westin Camino Real, Guatemala offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.