Zona 11 stay
Your stay at this Zona 11 hotel places you within 3 miles (5 km) of Kaminaljuyu and National Museum of Archaeology and Ethnology. National Museum of Modern Art and La Aurora Zoo are also within 3 miles (5 km).
A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Bring the family and enjoy the bowling alley, children's pool, and kid-friendly dining. Enjoy the gym and perks like free self parking and free WiFi.
May 5, 2022 by Francis B
Dear Oscar. Thank you for your comments and rating. We would like you to provide us with a little more information if there was any inconvenience with your stay. Your comments help us to improve. We hope to have you back with us again and that you can enjoy another excellent stay with us.
Apr 15, 2022 by Francis B
Dear Virginia. Thank you for your comments and rating. We hope to have you with us again and that you can enjoy another excellent stay with us.
Aug 30, 2021 by Francis B
Dear Brandon, Thank you for your review. We are very pleased to know about your experience with us. We hope to welcome you back soon!
Feb 16, 2021 by Jorge Aguilar
Dear guest, Thank you for your review and feedback. We are very satisfied to know that your experience with us has been great and you enjoyed your stay with your family. We hope to welcome you back soon!
Feb 5, 2021 by Jorge Aguilar
Thank you for your review and feedback! We are happy to hear that your experience with us was satisfactory. We hope to welcome you back soon!
Dec 3, 2020 by Jorge Aguilar
Thank you for the review. We hope to welcome you back again. Kind regards.
Aug 26, 2019 by Alexis Juarez
Thanks for staying with us. We appreciate your feedback!
Aug 8, 2019 by Alexis Juarez
Thanks for staying with us. We appreciate your feedback!
Jul 19, 2019 by Alexis Juarez Front Desk Manager
Thank you for your kind comments. I will be sure to let our staff know how much of animpact they made on your experience. We are always pleased to be your second home when you're at the area.
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
Grand Tikal Futura Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 193677 square feet (17993 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Grand Tikal Futura Hotel. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 4.5-star Guatemala City hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Grand Tikal Futura Hotel offers 205 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and refrigerators can be requested.
For a fee, guests can enjoy buffet breakfast daily.
Hibiscus Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Eleven Bar - This bar specializes in regional cuisine and serves light fare only. Happy hour is offered. Open select days.
Room service is available.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Natura Gym + Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - midnight. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property requires valid identification for all guests at check-in, regardless of age.
Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission to travel letter from both parents as well as copies of their ID at check-in. Additional check-in policies may apply.
Grand Tikal Futura Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - midnight.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.