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InterContinental Real Guatemala by IHG

5.0 star property
Family-friendly 5-star hotel near La Aurora Zoo

Choose dates to view prices

Photo gallery for InterContinental Real Guatemala by IHG

Relax in our elegantly designed lounge area with plush sofas and chairs, surrounded by lush greenery and a bar for casual dining.
Relax in comfort with a large bed, flat-screen TV, and elegant artwork.
Relax in style with wicker lounge chairs and candlelit tables on a curved balcony overlooking the city.
Relax by the pool surrounded by comfortable lounge chairs and towels.
Relax in a stylish lounge with sofas, chairs, and lush greenery, offering a city view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala
  • Oakland Mall
    ‪10 min walk‬
  • La Aurora Zoo
    ‪14 min walk‬
  • Paseo Cayala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for 1 King Classic

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

1 King Classic

9.2 out of 10
Wonderful
(11 reviews)
  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Room, 2 Double Beds, Accessible

  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Accessible, Club Lounge Access (High Floor)

City view

Club Room, 2 Double Beds, Accessible, Club Lounge Access (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

2 Double Classic City View

  • 410 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Accessible, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Club Suite, 1 King Bed, Accessible, Club Lounge Access

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

2 Double Classic

9.0 out of 10
Wonderful
(32 reviews)
  • 410 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for 1 King Premium City View High Floor

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

1 King Premium City View High Floor

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium High Floor

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

1 King Premium High Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Classic City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

1 King Classic City View

10.0 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Club Lounge Access (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Club Suite, 1 King Bed, Accessible, Club Lounge Access (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Premium High Floor

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

2 Double Premium High Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Accessible, Club Lounge Access (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Club Room, 1 King Bed, Accessible, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(10 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 Bedroom, City View (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 760 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Guatemala City

Zona 10 stay.Within a 15-minute walk of this Zona 10 hotel, you'll find Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 2 miles (3 km).

What's nearby

  • Plaza Fontabella Shopping Center - 3 min walk - 0.2 miles
  • Oakland Mall - 10 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 13 min walk - 0.7 miles
  • La Aurora Zoo - 14 min walk - 0.8 miles
  • Paseo Cayala - 5 min drive - 2.2 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Tanoshii - ‬1 min walk
  • ‪Restaurante La Poza - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Market - ‬1 min walk

About this property

InterContinental Real Guatemala by IHG

Family-friendly 5-star hotel near La Aurora Zoo
InterContinental Real Guatemala by IHG offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 20 meeting rooms. Event space at this hotel measures 6186 square feet (575 square meters) and includes a conference center. A children's pool, a sauna, and a library are also featured at the luxury InterContinental Real Guatemala by IHG. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee.

This 5-star Guatemala City hotel is smoke free.

  • 1 building
  • 239 guestrooms or units
  • 15 levels
  • 4 dining venues
  • 6186 sq ft of conference space
  • 575 sq m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
InterContinental Real Guatemala by IHG offers 239 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Art gallery
  • Children's pool
  • Full-service spa
  • Hot tub
  • Library
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 160.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental
InterContinental Guatemala
InterContinental Real Guatemala
Real Guatemala InterContinental
Real InterContinental Guatemala
Real InterContinental Hotel Guatemala
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real Intercontinental Guatemala Hotel Guatemala City
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala
Real InterContinental Guatemala by IHG Hotel

Frequently asked questions

How close is InterContinental Real Guatemala by IHG to the airport?

InterContinental Real Guatemala by IHG is 2.5 mi (13-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Real Guatemala by IHG?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at InterContinental Real Guatemala by IHG on Jul 19, 2025 start from $119.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Real Guatemala by IHG have an airport shuttle?

InterContinental Real Guatemala by IHG offers a shuttle from the airport to the hotel from 5:00 AM to 11:00 PM, at scheduled times, for a charge of GTQ 144 per vehicle.

Does InterContinental Real Guatemala by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Real Guatemala by IHG, but buffet breakfast is offered for a fee of GTQ 159 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at InterContinental Real Guatemala by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Real Guatemala by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at InterContinental Real Guatemala by IHG?

Free parking is not available at this hotel.

Does InterContinental Real Guatemala by IHG have a pool?

InterContinental Real Guatemala by IHG features 2 outdoor pools and a children's pool.

Does InterContinental Real Guatemala by IHG have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine and light fare.

Does InterContinental Real Guatemala by IHG have a spa?

This hotel has a spa, which features aromatherapy, hot stone massages, and reflexology.

How close is InterContinental Real Guatemala by IHG to downtown Guatemala City?

InterContinental Real Guatemala by IHG is 2.6 mi away from Guatemala City.

InterContinental Real Guatemala by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Guate with comfy beds!

By far the best hotel we’ve stayed at in the city of Guatemala. We’ve stayed in 4 different ones nearby and this has exceeded our expectation. The other hotels are nice but the bed was always hard and that’s a big deal breaker. We’d leave hurting from our backs and hips after staying in those hotels. This hotel is beautiful, clean and great service. We had their buffet breakfast which was superb.
Stayed 1 night in Mar 2025

10/10 Excellent

Denali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, safe location, super convenient to the airport, the room was spacious with very comfortable beds. The weekend brunch was amazing and definitely worth the price. I will definitely return to this hotel the next time we’re in Guatemala!
Stayed 1 night in Feb 2025

6/10 Okay

Karl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel not far from the airport

Room was not ready until almost 4PM (checkin 3PM). We were able to swim at the pool and eat at the poolside restaurant/bar, so not all that bad. However, 3PM is late enough for a checkin without it being delayed to later. The hotel is a nice luxury hotel with several dining options and impeccable service. Our bath tub continually drained during my kids’ bath, making their baths not so enjoyable. The pool/hot tub are nice. There is a “market” off the lobby for breakfast and other quick food. We only stayed overnight en route to elsewhere, but it served our purposes and we are staying another night on the way back. Hopefully the next room has a better tub.
Pool with adjacent hot tub
City view from pool area
Restaurant/bar next to the pool with excellent service
Stayed 1 night in Mar 2025

2/10 Terrible

Sarah, Portsmouth

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Catalina, Atlanta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Intercontinental in Guatemala City is clean, vibrant and offers great service, nice smell in the hallways. It always looks up to date, and it’s not as huge as the Westin next door. Love to stay at the Inter when I come for business.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

sixto

Traveled with family
Liked: Staff & service, amenities
It is a 4 star property at best. Looks a little tired
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful!
Stayed 1 night in Jan 2025

10/10 Excellent

sanjay

Stayed 2 nights in Feb 2025

10/10 Excellent

Toni

Stayed 1 night in Feb 2025

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Room comfort

Service and food excellent room horrible

Serice and food is excellent. Room is horrible: 1. Subpar room amenities 2. No heat front desk claims the room never have heat eventhough heat icon indicated on thermostat. Room was freezing at night 3. Sink cogs 4. The water temperature in the shower is either too hot or too cold Very uncomfortable room
Stayed 4 nights in Jan 2025

6/10 Okay

Joseph

Stayed 2 nights in Jan 2025

8/10 Good

Juan José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Guatemala City Hotel

Great beds , very clean , great atmosphere! Can’t ask for more
Stayed 1 night in Jan 2025

10/10 Excellent

carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Agustin

Stayed 1 night in Jan 2025

10/10 Excellent

Fabiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service was excellent!
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Stayed 4 nights in Dec 2024

10/10 Excellent

Oscar

Stayed 3 nights in Dec 2024

10/10 Excellent

Oscar

Stayed 1 night in Dec 2024

10/10 Excellent

Sandi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and has everything I needed for my short work trip. Some of the amenities - like the shower and room carpet were a little dated but overall it was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anna, Portland

Stayed 1 night in Nov 2024

10/10 Excellent

Juan Carlos

Stayed 1 night in Nov 2024