InterContinental Real Guatemala by IHG

Family-friendly 5-star hotel near La Aurora Zoo

VIP Access

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Where to?

Dates

September 2025

October 2025

4 restaurants, breakfast, lunch, dinner served; international cuisine

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot Tub
Bar
Pool
Spa
Pet friendly

Explore the area

14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala

Oakland Mall
‪10 min walk‬
La Aurora Zoo
‪14 min walk‬
Paseo Cayala
‪5 min drive‬
Guatemala City (GUA-La Aurora Intl.)
‪3 min drive‬

Room options

1 King Classic

Wonderful

375 sq ft
City view
Sleeps 2
1 King Bed

Classic Room, 2 Double Beds, Accessible

375 sq ft
City view
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

Exceptional

400 sq ft
City view
Sleeps 4
2 Double Beds

Classic Room, 1 King Bed, Accessible

Exceptional

430 sq ft
City view
Sleeps 2
1 King Bed

2 Double Classic City View

410 sq ft
City view
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Club Lounge Access

420 sq ft
City view
Sleeps 2
1 King Bed

2 Double Classic

Wonderful

410 sq ft
City view
Sleeps 4
2 Double Beds

Standard Room

Very good

420 sq ft
City view
Sleeps 2
1 Twin Bed

1 King Premium City View High Floor

355 sq ft
City view
Sleeps 2
1 King Bed

1 King Premium High Floor

Exceptional

355 sq ft
City view
Sleeps 2
1 King Bed

1 King Classic City View

Exceptional

375 sq ft
City view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

Excellent

450 sq ft
City view
Sleeps 2
1 King Bed

2 Double Premium High Floor

Exceptional

400 sq ft
City view
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Wonderful

355 sq ft
City view
Sleeps 2
1 King Bed

Premium Room

420 sq ft
City view
Sleeps 2
1 Twin Bed

Suite, 1 Bedroom, City View (High Floor)

Excellent

760 sq ft
City view
Sleeps 3
1 Twin Bed

About the neighborhood

Guatemala City

Zona 10 stay.Within a 15-minute walk of this Zona 10 hotel, you'll find Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 2 miles (3 km).

What's nearby

Plaza Fontabella Shopping Center - 3 min walk - 0.2 miles
Oakland Mall - 10 min walk - 0.5 miles
U.S. Embassy in Guatemala - 13 min walk - 0.7 miles
La Aurora Zoo - 14 min walk - 0.8 miles
Paseo Cayala - 5 min drive - 2.2 miles

Getting around

La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

‪San Martín - ‬2 min walk
‪Restaurante La Poza - ‬2 min walk
‪Maya Lounge - ‬1 min walk
‪Tanoshii - ‬1 min walk
‪McDonald's - ‬1 min walk

About this property

InterContinental Real Guatemala by IHG

Family-friendly 5-star hotel near La Aurora Zoo

InterContinental Real Guatemala by IHG offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 20 meeting rooms. Event space at this hotel measures 6186 square feet (575 square meters) and includes a conference center. A children's pool, a sauna, and a library are also featured at the luxury InterContinental Real Guatemala by IHG. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee.

This 5-star Guatemala City hotel is smoke free.

1 building

238 guestrooms or units

15 levels

4 dining venues

6186 sq ft of conference space

575 sq m of conference space

Built in 2000

Manager's reception (free)

Deli

Poolside lounge chairs

Business center (24 hours)

Conference center

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Library

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Bellhop

Elevator

No smoking on site

Bar or lounge

Coffee shop

InterContinental Real Guatemala by IHG offers 238 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Similar properties

Hot Tub
Breakfast included
Free WiFi
Restaurant

$96 nightly

Sep 12 - Sep 13

Total with taxes and fees

Property amenities

Family friendly

2 outdoor pools
Children's pool
High chair
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
Area shuttle (surcharge)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
4 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Free daily manager's reception
Snack bar/deli

Things to do

2 outdoor pools
24-hour health club
Art gallery
Children's pool
Full-service spa
Hot tub
Library
Sauna

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Accessible bathtub
Braille/raised signage
Elevator (31 inch wide door)
Grab bar in bathtub (33 inches high)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (43 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

Room amenities

Entertainment

48-inch LED TV with premium cable channels
iPod dock

Bedroom

Blackout drapes
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Limited room service
Minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between midnight and 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 30 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GTQ 160.0 per night.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Parking is included for 1 vehicle per reservation. A parking fee of GTQ 160 applies for each additional vehicle.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GTQ 159 per person
Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between midnight and 3:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GTQ 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental

InterContinental Guatemala

InterContinental Real Guatemala

Real Guatemala InterContinental

Real InterContinental Guatemala

Real InterContinental Hotel Guatemala

Intercontinental Guatemala City

Real Intercontinental Guatemala City

Real InterContinental Guatemala Guatemala City

Real Intercontinental Guatemala Hotel Guatemala City

Real InterContinental Guatemala Hotel

Real InterContinental Guatemala

Real InterContinental Guatemala by IHG Hotel

Frequently asked questions

How close is InterContinental Real Guatemala by IHG to the airport?

InterContinental Real Guatemala by IHG is 2.5 mi (13-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Real Guatemala by IHG?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at InterContinental Real Guatemala by IHG on Sep 14, 2025 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Real Guatemala by IHG have an airport shuttle?

InterContinental Real Guatemala by IHG offers a shuttle from the airport to the hotel from 5:00 AM to 11:00 PM, at scheduled times, for a charge of GTQ 144 per vehicle.

Does InterContinental Real Guatemala by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Real Guatemala by IHG, but buffet breakfast is offered for a fee of GTQ 159 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at InterContinental Real Guatemala by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Real Guatemala by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at InterContinental Real Guatemala by IHG?

Free parking is not available at this hotel.

Does InterContinental Real Guatemala by IHG have a pool?

InterContinental Real Guatemala by IHG features 2 outdoor pools and a children's pool.

Does InterContinental Real Guatemala by IHG have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine and light fare.

Does InterContinental Real Guatemala by IHG have a spa?

This hotel has a spa, which features facials, aromatherapy, and detox wraps.

How close is InterContinental Real Guatemala by IHG to downtown Guatemala City?

InterContinental Real Guatemala by IHG is 2.6 mi away from Guatemala City.

InterContinental Real Guatemala by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Derek, Jocotenango

Traveled with family and small children, Business traveler

Jun 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel though a bit outdated. Restaurants are average but lots of other restaurants in walking distance.

Stayed 1 night in May 2025

10/10 Excellent

Yamily

Jun 2, 2025

Stayed 1 night in May 2025

10/10 Excellent

Jose

Jun 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I will return !

Stayed 1 night in May 2025

10/10 Excellent

maria

Traveled with partner

May 25, 2025

Very nice property, staff super professional, excellent location, excellent breakfast. Thank you so much everybody, thank you so much the lady Azul who works in the ice cream shop, very nice professional

Stayed 3 nights in May 2025

10/10 Excellent

Osmel

May 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in May 2025

10/10 Excellent

Benjamin

May 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

Stayed 1 night in May 2025

6/10 Okay

Jon

May 12, 2025

Liked: Cleanliness

Lack of restaurant availability

Stayed 1 night in May 2025

6/10 Okay

Mariette, Caguas

Traveled with partner

May 9, 2025

This hotel is in the middle of it all. You have a lot of restaurant options around. It is not an ultra clean hotel, or ultra modern, but it does the work.

Stayed 1 night in May 2025

10/10 Excellent

Maria Teresa

Traveled with group

May 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is very nice, the staff is very helpful and close to the airport

Stayed 1 night in Apr 2025

10/10 Excellent

Emma, The Valley

Apr 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a nice hotel, very close to the airport. Has a small sauna and swimming pool and hot tub which were great. Also has many restaurants, so you can stay inside the hotel if you don't want to go out.

Stayed 3 nights in Apr 2025

10/10 Excellent

MIchael

Traveled with group

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and clean. Everyone i came in contact with was very attentive

Stayed 3 nights in Apr 2025

10/10 Excellent

Tamara

Business traveler, Traveled with family

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place has great customer service I LOVED IT

Stayed 2 nights in Apr 2025

10/10 Excellent

Orlando

Apr 25, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Tiphaine

Apr 21, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with family

Apr 21, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Karl

Traveled with family

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and srrvice

Second stay here in 3 months. The service and food (3 restaurants I think) are superb. The pool was fun for the kids and has one of the restaurants with the super. Food. It’s an old luxury hotel (with the telephone by the toilet that nobody uses anymore!) and as such, I think the bowels are a little old and needing of updating. The last stay, our tub drain would not hold water. This stay, the tub would not drain without propping it open with the non slip material that peeled off the bottom of the tub. And for both stays there was no relation of the set temperature on the thermostat to the actual room temperature. This time it was 17C when set to 32C! Luckily the beds had wonderful comforters that kept us warm and well rested. We did get an Expedia price so maybe we just got the worst room in the house!! Anyway, we would stay here again for the wonderful food and service

Stayed 1 night in Apr 2025

2/10 Terrible

marlyn

Apr 20, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Yesica

Apr 10, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Apr 2025

10/10 Excellent

stuart

Traveled with family

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Guate with comfy beds!

By far the best hotel we’ve stayed at in the city of Guatemala. We’ve stayed in 4 different ones nearby and this has exceeded our expectation. The other hotels are nice but the bed was always hard and that’s a big deal breaker. We’d leave hurting from our backs and hips after staying in those hotels. This hotel is beautiful, clean and great service. We had their buffet breakfast which was superb.

Stayed 1 night in Mar 2025

10/10 Excellent

Denali

Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, safe location, super convenient to the airport, the room was spacious with very comfortable beds. The weekend brunch was amazing and definitely worth the price. I will definitely return to this hotel the next time we’re in Guatemala!

Stayed 1 night in Feb 2025

6/10 Okay

Karl

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel not far from the airport

Room was not ready until almost 4PM (checkin 3PM). We were able to swim at the pool and eat at the poolside restaurant/bar, so not all that bad. However, 3PM is late enough for a checkin without it being delayed to later. The hotel is a nice luxury hotel with several dining options and impeccable service. Our bath tub continually drained during my kids’ bath, making their baths not so enjoyable. The pool/hot tub are nice. There is a “market” off the lobby for breakfast and other quick food. We only stayed overnight en route to elsewhere, but it served our purposes and we are staying another night on the way back. Hopefully the next room has a better tub.

Restaurant/bar next to the pool with excellent service

Stayed 1 night in Mar 2025

2/10 Terrible

Sarah, Portsmouth

Mar 26, 2025

Disliked: Cleanliness

Stayed 1 night in Mar 2025

10/10 Excellent

Catalina, Atlanta

Business traveler

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Intercontinental in Guatemala City is clean, vibrant and offers great service, nice smell in the hallways. It always looks up to date, and it’s not as huge as the Westin next door. Love to stay at the Inter when I come for business.

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was wonderful

Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

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InterContinental Real Guatemala by IHG

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Photo gallery for InterContinental Real Guatemala by IHG

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Popular amenities

Explore the area

Room options

View all photos for 1 King Classic

1 King Classic

View all photos for Classic Room, 2 Double Beds, Accessible

Classic Room, 2 Double Beds, Accessible

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

View all photos for 2 Double Classic City View

2 Double Classic City View

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access

View all photos for 2 Double Classic

2 Double Classic

View all photos for Standard Room

Standard Room

View all photos for 1 King Premium City View High Floor

1 King Premium City View High Floor

View all photos for 1 King Premium High Floor

1 King Premium High Floor

View all photos for 1 King Classic City View

1 King Classic City View

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

View all photos for 2 Double Premium High Floor

2 Double Premium High Floor

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

View all photos for Premium Room

Premium Room

View all photos for Suite, 1 Bedroom, City View (High Floor)

Suite, 1 Bedroom, City View (High Floor)

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About the neighborhood

Guatemala City

What's nearby

Getting around

Restaurants

About this property

InterContinental Real Guatemala by IHG

Similar properties

Wyndham Garden Guatemala City

Wyndham Garden Guatemala City

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

InterContinental Real Guatemala by IHG Reviews