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Hotel Santander Plaza

3.5 star property
3.5-star hotel near La Aurora Zoo

Choose dates to view prices

Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen | Private kitchen | Coffee/tea maker
Front of property
Master Suite, Kitchen | In-room safe, free WiFi, bed sheets
Executive Room, Kitchenette | Private kitchenette | Coffee/tea maker
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Air conditioning

Explore the area

View in a map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Place, Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

8.4 out of 10
Very good
(28 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 614 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Executive

In-room safe, free WiFi, bed sheets

Double Room Executive

  • 365 sq ft
  • Sleeps 4

View all photos for Triple Suite Junior with Sofa

In-room safe, free WiFi, bed sheets

Triple Suite Junior with Sofa

  • 419 sq ft
  • Sleeps 5

View all photos for Triple Room Master

In-room safe, free WiFi, bed sheets

Triple Room Master

  • 613 sq ft
  • Sleeps 5

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Exterior

Courtyard by Marriott Guatemala City

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  • Parking included
  • Free WiFi
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4.5 out of 5, Wonderful, 542 reviews
$93 nightly
The price is $113
Dec 24 - Dec 25
Total with taxes and fees
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About the neighborhood

Guatemala City

Zona 10 stay.At this Zona 10 hotel, you'll be within a 5-minute walk of Plaza Fontabella Shopping Center and Gran Centro Los Próceres. Avenida La Reforma and Avia Mall are also within half a mile (1 km).

What's nearby

  • Gran Centro Los Próceres - 3 min walk - 0.2 miles
  • Avenida La Reforma - 5 min walk - 0.3 miles
  • Plaza Fontabella Shopping Center - 5 min walk - 0.3 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 16 min walk - 0.9 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪Restaurante La Poza - ‬3 min walk
  • ‪The Box Lounge - ‬1 min walk
  • ‪Hacienda Real - ‬2 min walk
  • ‪Mr Sushi Zona 10 - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk

About this property

Hotel Santander Plaza

3.5-star hotel near La Aurora Zoo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Hotel Santander Plaza also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 7 levels
  • Built in 1994
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Santander Plaza offers 26 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Hotel Casa Veranda
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 30-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GTQ 200 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

Property Registration Number si

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

How close is Hotel Santander Plaza to the airport?

Hotel Santander Plaza is 2.8 mi (5-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Santander Plaza?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on Dec 12, 2025 start from $98.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Santander Plaza have an airport shuttle?

Hotel Santander Plaza offers a free airport shuttle, available from 8:00 AM to 2:00 PM at scheduled times.

Does Hotel Santander Plaza offer free breakfast?

Hotel Santander Plaza offers free full breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Hotel Santander Plaza?

No, there is no casino at this hotel.

What time is check-in at Hotel Santander Plaza?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Santander Plaza?

This hotel offers free self parking.

Does Hotel Santander Plaza have a pool?

Hotel Santander Plaza does not have a pool.

Does Hotel Santander Plaza have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santander Plaza have a spa?

There are no spa services available at this hotel.

How close is Hotel Santander Plaza to downtown Guatemala City?

Hotel Santander Plaza is 2.7 mi away from Guatemala City.

Hotel Santander Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 241 out of 559 reviews
Rating 8 - Good. 184 out of 559 reviews
Rating 6 - Okay. 81 out of 559 reviews
Rating 4 - Poor. 28 out of 559 reviews
Rating 2 - Terrible. 25 out of 559 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Osmany, West Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena , cuando regrese a Guatemala, volvería a este hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

reyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, staff members were very polite and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Juan, Centreville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close everything very friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Wernner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property wish there was no construction going on but thats no one's fault
Stayed 1 night in Aug 2025

10/10 Excellent

JOSUE

Traveled with family
It is a small hotel with a personal service. It is located a few minutes from the airport in a very nice area. The staff is very friendly and cooperative. For ten dollars you get a taxi to the airport.
Stayed 1 night in Jul 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not
Stayed 1 night in Jul 2025

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2025

8/10 Good

Erick

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Needs improvement.

The property is a little bit outdated. The condition of the hotel is not worth the price. We were welcomed in a professional and friendly manner and the check in was fast and easy, but the apartment we were given had a mildew smell, there were only two electrical plugs available; one in the kitchen and one in the bathroom, we couldn't charge our devices at once, we had to take turns. The light by the beds wasn't working and the strange noise in the bathroom we couldn't figure out where it was coming from. Breakfast was included in the price, but the selection of choices was very minimal. The beds were very comfortable and the room was very clean, I give them that. Unfortunately, we were not impressed at all by this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

romeo

Stayed 1 night in May 2025

10/10 Excellent

Benhamin

Stayed 3 nights in Jun 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great breakfast
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest
Stayed 1 night in Jun 2025

6/10 Okay

zahira

Liked: Cleanliness, staff & service
I think the Furnishure is out dated spec the tv
Stayed 2 nights in May 2025

10/10 Excellent

Wanda

Stayed 1 night in Mar 2025

10/10 Excellent

Roxana

Na
Stayed 1 night in Apr 2025

8/10 Good

Tara, lompoc

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Luis, Brooklyn

Liked: Amenities
I like most of the service
Stayed 1 night in Apr 2025

2/10 Terrible

Zulma

Stayed 1 night in Mar 2025

10/10 Excellent

MALINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the staff are awesome! When I return, I will definitely stay.
Stayed 3 nights in Feb 2025

8/10 Good

Lady Milena

Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with anything in Guatemala, things may go wrong periodically, but when things went wrong they were quickly resolved. I am overjoyed by the staff, and everyone treated me with kindness and respect even though I barely spoke the language.
Stayed 1 night in Mar 2025

10/10 Excellent

CARMEN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfecto , cerca del aeropuerto y cerca de restaurante
Stayed 1 night in Mar 2025

10/10 Excellent

Nilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place
Stayed 1 night in Dec 2024