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Hotel Biltmore Guatemala

Property class: 3.5
3.5-star hotel near Plaza Fontabella Shopping Center, connected to the convention center

Choose dates to view prices

Photo gallery for Hotel Biltmore Guatemala

A hotel lobby with a reception desk, seating area, and large windows.
Property video
A modern lobby with marble flooring, a reception desk, and elevators.
A modern conference room with marble flooring, black chairs, and tables, equipped with ceiling lights and air conditioning.
A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of palm trees and buildings.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Place, Plaza Fontabella Shopping Center
    ‪6 min walk‬
  • Place, La Aurora Zoo
    ‪13 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Deluxe

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Double Deluxe

10.0 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Deluxe Garden View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Double Deluxe Garden View

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

A hotel room with a large bed, a nightstand, a chair, and a desk.

King Deluxe

9.6 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a bed, a sofa, a desk, and a wardrobe.

Junior Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

A modern hotel room with a large bed, bedside tables, a desk, and a view of greenery outside.

King Deluxe, Garden View

9.8 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guatemala City

Zona 10 stay.Within a 10-minute walk of this Zona 10 hotel, you'll find Plaza Fontabella Shopping Center and El Obelisco. Embassy of Canada and Oakland Mall are also within 2 miles (3 km).

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 miles
  • Gran Centro Los PrĂłceres - 3 min walk - 0.2 miles
  • Plaza Fontabella Shopping Center - 6 min walk - 0.4 miles
  • La Aurora Zoo - 13 min walk - 0.7 miles
  • Oakland Mall - 13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪&Cafe plaza obelisco - ‬3 min walk
  • ‪El Cafetal - ‬2 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Restaurante Carpaccio - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬3 min walk

About this property

Hotel Biltmore Guatemala

3.5-star hotel near Plaza Fontabella Shopping Center, connected to the convention center
Public spaces have free WiFi. You'll find a business center on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 13.75 for adults and USD 13.75 for children

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 55-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.75 for adults and USD 13.75 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Frequently asked questions

How close is Hotel Biltmore Guatemala to the airport?

Hotel Biltmore Guatemala is 2.6 mi (13-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Biltmore Guatemala?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Biltmore Guatemala on Nov 20, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Biltmore Guatemala have an airport shuttle?

Airport shuttle services are not available at Hotel Biltmore Guatemala.

Does Hotel Biltmore Guatemala offer free breakfast?

Free breakfast isn’t provided at Hotel Biltmore Guatemala, but buffet breakfast is offered for a fee of USD 13.75 for adults and USD 13.75 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel Biltmore Guatemala?

No, there is no casino at this hotel.

What time is check-in at Hotel Biltmore Guatemala?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Biltmore Guatemala?

This hotel offers free self parking.

Does Hotel Biltmore Guatemala have a pool?

Hotel Biltmore Guatemala does not have a pool.

Does Hotel Biltmore Guatemala have a spa?

There are no spa services available at this hotel.

How close is Hotel Biltmore Guatemala to downtown Guatemala City?

Hotel Biltmore Guatemala is 2.7 mi away from Guatemala City.

Hotel Biltmore Guatemala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1004 reviews
Rating 8 - Good. 150 out of 1004 reviews
Rating 6 - Okay. 39 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas opcion para dormir cerca del aeropuerto
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos muy limpios el personal muy amable
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!!!!!!!!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Biltmore for our final night in Guatemala after spending a week exploring Antigua. We were looking for a hotel close to the airport since we had an early flight the next morning, but we also wanted to enjoy one last evening out—and this hotel was the perfect choice. Upon arrival, free parking was available, making check-in quick and convenient. The hotel is located just a short drive from the airport and within walking distance of plenty of restaurants, cafés, and nightlife. After checking in, we headed out on foot and had a wonderful last evening exploring the area. Our room was clean, comfortable, and well maintained. The hotel itself was very nice, and the staff was friendly, welcoming, and genuinely customer-oriented, making us feel right at home. The only thing to note is that breakfast is not included in the room rate. It is available for an additional charge, but the hotel has a lovely café where you can enjoy it. Overall, our experience was excellent. If you’re looking for a comfortable hotel near the airport without missing out on great dining and nightlife, Hotel Biltmore is an excellent choice. We would definitely stay here again and highly recommend it.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi experiencia en este hotel fue simplemente excelente. Desde el momento del check-in, el personal fue muy amable, profesional y siempre dispuesto a ayudar. La habitación estaba impecablemente limpia, cómoda y muy bien equipada. Las instalaciones se encontraban en perfectas condiciones y todo el ambiente era tranquilo y acogedor. Sin duda, le doy 10 de 10. Recomiendo este hotel al 100% y regresaré con mucho gusto en mi próxima visita. ¡Muchas gracias por brindar un servicio excepcional!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing staying on the hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too big hotel but the staff is very kind and, the hotel is clean abd has a good location. It was a satisfied stay for me. Maybe I will be back there next time too.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente servicio
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great value. Great premium location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calidad precio de lo mejor en la ciudad de Guatemala 🙌
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y el staff muy amable. Lo recomiendo 100%
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern comfortable room. The staff is very polite and helpful. It’s in a good location to reach restaurants and plazas.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
La atenciĂłn en el front desk es mejorable, es suficiente pero cuando viajas por negocios el hotel es la casa temporal y siempre se espera algo de calidez que para este caso es nula, las habitaciones perfectas y la ubicaciĂłn de 10 todo el personal de servicio muy amable.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights, the hotel is simple and nice. However, this is the first time I stayed at a hotel where the staff is extremely loud while doing their work (cleaning the rooms or checking if you need laundry?). Staff started their shift early morning, no later than 8:00am. First morning got woken up by a knock at 8:00am asking if we had laundry. The next morning got woken up by an extremely loud knock and a loud voice at 4:45am!!!! Apparently the people staying next door requested to be woken up at that time. Not sure why the need to knock and yell that they were there to wake them up as they requested. The rooms had phones, why not just give them a call!?
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. A great place to stay in Zona 10.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien solo las toallas estan gastadas
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opciĂłn
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel at a reasonable price. The staff is amazing. Great place!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for us. No complaints at all.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel to stay at when arriving late into GC. The room we were given was large, but definitely lacked design. The seating area felt more like a dorm room, with wasted space, blank walls - just didn’t feel comfortable. That said would stay again if arriving late, can’t beat the price.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff, property is a bit dated and lacks a pool. Feels safe, decent breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Overall, it’s a nice hotel: comfortable, clean, and pleasant enough. However, there’s nothing particularly special or memorable about it.
Stayed 1 night in Jun 2026