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voco Guadalajara Neruda by IHG

4.0 star property
4-star hotel near Punto Sao Paulo Shopping Center

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Lobby
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Point of interest
View from property
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630
  • Place, Midtown Jalisco
    ‪12 min walk‬
  • Place, Punto Sao Paulo Shopping Center
    ‪14 min walk‬
  • Place, US Consulate General Guadalajara
    ‪4 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor) | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

View from room

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Standard Room, 1 King Bed (Mid Floor) | View from room

Standard Room, 1 King Bed (Mid Floor)

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor) | Free minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

8.0 out of 10
Very good
(1 review)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(22 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mid Floor)

Standard Room, 2 Queen Beds (Mid Floor) | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mid Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor) | View from room

Standard Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Guadalajara

Providencia stay.Your stay at this Providencia hotel places you within 2 miles (3 km) of Punto Sao Paulo Shopping Center and US Consulate General Guadalajara. Basilica de Zapopan and Minerva Roundabout are also within 3 miles (5 km).

What's nearby

  • Bosque Los Colomos - 10 min walk - 0.6 miles
  • Midtown Jalisco - 12 min walk - 0.7 miles
  • Punto Sao Paulo Shopping Center - 14 min walk - 0.8 miles
  • US Consulate General Guadalajara - 4 min drive - 1.5 miles
  • Guadalajara Country Club - 4 min drive - 2.2 miles

Getting around

  • Plaza Patria Station - 3 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 54 min drive

Restaurants

  • ‪Breathe - ‬1 min walk
  • ‪Somaru - ‬3 min walk
  • Bombona2828
  • ‪Café Barra Café - ‬2 min walk
  • ‪Mascusia Providencia - ‬2 min walk

About this property

voco Guadalajara Neruda by IHG

4-star hotel near Punto Sao Paulo Shopping Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. 5 meeting rooms and coworking spaces are available.

Event space at this hotel measures 980 square feet (91 square meters) and includes a conference center. The business-friendly voco Guadalajara Neruda by IHG also features a fitness center, coffee/tea in a common area, and room service (during limited hours). An area shuttle within 300 meters is available for a fee. For a fee, parking is available.

This 4-star Guadalajara hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 980 sq ft of conference space
  • 91 sq m of conference space
  • Built in 2022
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Voco Guadalajara Neruda by IHG offers 104 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

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Property amenity
Staybridge Suites Guadalajara Novena by IHG
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 891 reviews
$96 nightly
The price is $116
Mar 16 - Mar 17
Total with taxes and fees
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Property amenities

Family friendly

  • Changing table
  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 300 m
  • Free shopping center shuttle
  • Secured, covered self parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle storage
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults, and MXN 110 to 113 for children
  • Covered self parking fee: MXN 80 per day (in/out privileges)
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 150. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Neruda
Voco Guadalajara Neruda
voco Guadalajara Neruda by IHG Hotel
voco Guadalajara Neruda an IHG Hotel
voco Guadalajara Neruda by IHG Guadalajara
voco Guadalajara Neruda by IHG Hotel Guadalajara

Frequently asked questions

How close is voco Guadalajara Neruda by IHG to the airport?

Voco Guadalajara Neruda by IHG is 16.1 mi (54-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

How much does it cost to stay at voco Guadalajara Neruda by IHG?

As of Mar 3, 2026, prices found for a 1-night stay for 2 adults at voco Guadalajara Neruda by IHG on Mar 11, 2026 start from 101.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does voco Guadalajara Neruda by IHG have an airport shuttle?

Airport shuttle services are not available at voco Guadalajara Neruda by IHG.

Does voco Guadalajara Neruda by IHG offer free breakfast?

Free breakfast isn’t offered at voco Guadalajara Neruda by IHG, but cooked-to-order breakfast is offered for a fee of between MXN 200 and 345 for adults, MXN 110 and 113 for children. It's available on weekdays from 6:30 AM to noon and weekends from 7:30 AM to noon.

Is there a casino at voco Guadalajara Neruda by IHG?

No, there is no casino at this hotel, but Majestic Casino (8-min drive) is nearby.

What time is check-in at voco Guadalajara Neruda by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at voco Guadalajara Neruda by IHG?

Free parking is not available at this hotel. Self parking is available for MXN 80 per day.

Does voco Guadalajara Neruda by IHG have a pool?

Voco Guadalajara Neruda by IHG does not have a pool.

Does voco Guadalajara Neruda by IHG have a restaurant?

Yes, there is a restaurant on site.

Does voco Guadalajara Neruda by IHG have a spa?

There are no spa services available at this hotel.

How close is voco Guadalajara Neruda by IHG to downtown Guadalajara?

Voco Guadalajara Neruda by IHG is 2.8 mi away from Guadalajara.

voco Guadalajara Neruda by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 395 out of 487 reviews
Rating 8 - Good. 62 out of 487 reviews
Rating 6 - Okay. 14 out of 487 reviews
Rating 4 - Poor. 4 out of 487 reviews
Rating 2 - Terrible. 12 out of 487 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Marlene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was great, no issues checking in, it would be nice to have a direct access elevator instead of having to switch elevators- I’m using a wheelchair and anyone who travels to Mexico knows that it’s already difficult when in a wheelchair with sizing of elevators,ramps and stone floors.. Wish there was a microwave in the room to reheat our food.. other than that room was great! We had hot water and complimentary beverages in the mini fridge (only the first set).
Stayed 3 nights in Nov 2025

10/10 Excellent

Victor, Denver

Liked: Cleanliness
Stayed 5 nights in Nov 2025

10/10 Excellent

Lucy

Stayed 5 nights in Nov 2025

8/10 Good

Isaac

Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Stayed 2 nights in Nov 2025

8/10 Good

Claude, Edmonton

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Just some consistency from Expedia website wrt pricing, didn’t like the surprise when I was told that our small dog had to pay the same as a extra guest…. Quite ridiculous, please Expedia, review your process
Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Great location, perfectly clean, good size and really kind staff. Don't expect amenities, there's a mini gym and that's it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Katia

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hermoso hotel. Me encantó, volveré pronto y me hospedaré en Voco siempre que viaje a GDL! 😁
Stayed 5 nights in Nov 2025

10/10 Excellent

Oscar

Stayed 2 nights in Nov 2025

10/10 Excellent

LIYE

Stayed 4 nights in Nov 2025

8/10 Good

Rafael

Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Stayed 3 nights in Oct 2025

10/10 Excellent

Denisse

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Loved the room, the views, and the staff were so friendly!
Stayed 2 nights in Nov 2025

10/10 Excellent

Edith Gabriela, Northridge

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2025

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities
The hotel itself
Stayed 1 night in Oct 2025

10/10 Excellent

Alia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, beautiful hotel, super clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Emmanuel

Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

Stayed 3 nights in Oct 2025

10/10 Excellent

Maria C

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Location service restaurant and bar!
Stayed 4 nights in Oct 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff amaizing food clean hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Oct 2025

2/10 Terrible

Maira

Liked: Amenities
Disliked: Cleanliness
No cambiaron las sábanas de mi habitación por unas limpias, porque cuando nos acostamos, había pelos pubicos en la cama entre las sábanas, que asco! Que mal que no tengan buen personal de limpieza, el check in fue el 27 de oct, habitación 315. Ojalá y se lo hagan saber a la personas responsable.
Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Stayed 3 nights in Oct 2025