Hotel Castilla y León

2.5 star property
Hotel near Guadalajara Cathedral, connected to a shopping center in Guadalajara

Choose dates to view prices

Photo gallery for Hotel Castilla y León

Exterior detail
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Shower, free toiletries, towels
Exterior
Interior detail

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
González Ortega #77 Colonia Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪5 min walk‬
  • Degollado Theater
    ‪9 min walk‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Guadalajara

Downtown Guadalajara stay.With a stay at this Downtown Guadalajara hotel, you'll be within half a mile (1 km) of Guadalajara Cathedral and 3 miles (5 km) of Minerva Roundabout. Templo de Jesus Maria and Guadalajara Plaza are also within half a mile (1 km).

What's nearby

  • Guadalajara Cathedral - 5 min walk - 0.3 miles
  • Degollado Theater - 9 min walk - 0.5 miles
  • Avienda Chapultepec - 3 min drive - 1.5 miles
  • Applicant Service Center - 3 min drive - 1.7 miles
  • Minerva Roundabout - 5 min drive - 2.9 miles

Getting around

  • Plaza Universidad Station - 6 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Taquería Rigo's - ‬2 min walk
  • ‪Café la Flor de Córdoba Santa Mónica - ‬2 min walk
  • ‪Play pizza - ‬3 min walk
  • ‪Karnes Asadas - ‬1 min walk
  • ‪La Bottega de Caffé | Fresh Coffee - ‬2 min walk

About this property

Hotel Castilla y León

Hotel near Guadalajara Cathedral, connected to a shopping center in Guadalajara
As a guest of Hotel Castilla y León, you'll find tour/ticket assistance, concierge services, and express check-out. WiFi is free in public spaces. Hotel Castilla y León also features a front-desk safe and a porter. Limited free parking is available on a first-come, first-served basis.

This Guadalajara hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1970
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
Hotel Castilla y León offers 70 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free self parking on site
  • Limited onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y León Hotel
Hotel Castilla y León Guadalajara
Hotel Castilla y León Hotel Guadalajara

Frequently asked questions

How close is Hotel Castilla y León to the airport?

Hotel Castilla y León is 12.3 mi (32-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

Does Hotel Castilla y León have an airport shuttle?

Airport shuttle services are not available at Hotel Castilla y León.

Does Hotel Castilla y León offer free breakfast?

Hotel Castilla y León does not offer free breakfast.

Is there a casino at Hotel Castilla y León?

No, there is no casino at this hotel, but Majestic Casino (4.1 mi) is nearby.

What time is check-in at Hotel Castilla y León?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Castilla y León?

This hotel offers free self parking.

Does Hotel Castilla y León have a pool?

Hotel Castilla y León does not have a pool.

Does Hotel Castilla y León have a spa?

There are no spa services available at this hotel.

How close is Hotel Castilla y León to downtown Guadalajara?

Hotel Castilla y León is 0.2 mi away from Guadalajara.

Hotel Castilla y León Reviews

Reviews

6.4
Rating 10 - Excellent. 63 out of 545 reviews
Rating 8 - Good. 161 out of 545 reviews
Rating 6 - Okay. 175 out of 545 reviews
Rating 4 - Poor. 65 out of 545 reviews
Rating 2 - Terrible. 81 out of 545 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Abygail

Disliked: Cleanliness
Stayed 2 nights in Apr 2023

2/10 Terrible

rafael o.

Stayed 9 nights in Dec 2020

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Jahir Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción en Guadalajara

Buena ubicación. Relación calidad precio aceptable. Trato amable del personal. El hotel atendió nuestro requerimiento en cuanto a asignación de habitación y otros.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and sights. Clean. Quiet.
Stayed 3 nights in Feb 2020

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place Very Dirt and noise
Stayed 3 nights in Dec 2019

4/10 Poor

Cesar

Disliked: Staff & service

Nomás me toco mal servicio

Ojalá se mejore el trato, Diana, se la pasa en el celular, le solicite Shampo y fue Omisa.
Stayed 1 night in Dec 2019

4/10 Poor

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pase muy mala noche.

Muy rudas las Srita. Lourdes y Diana, parecen las dueñas del hotel. No me pusieron shampo
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did like the property location, very close to a downtown very important and beautiful places. I didn’t like that the bell man didn’t show or or explain to me all the amenities of the room, the restroom was very uncomfortable, the shower didn’t work properly, it was no hot water , window facing to a street was broken, it was a strong noice around 2 to 3 early morning, the tv was not working, very poor service.
Stayed 1 night in Sep 2019

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
The smell was not good I didn’t fill safe in the room
Stayed 1 night in Aug 2019

10/10 Excellent

Nancy Saharaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 2 nights in Jun 2019

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

This hotel Castilla y Leon advertised and used the building across the street... the actual building is much old and dirty... no elevator. The younger lady front desk clerk during afternoon was rude and lazy with attitude Sink broken , drapes curtain dirty. Beds were lumpy and worn-out. TV were not working. They hide the remote for AC and made me do multiple trips down to the front desk then no remote avail at all.. this hotel is like old care home facility. I was pissed and upset ... DO NOT WASTE YOUR TIME AND MONEY. The price you pay is not worth it.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Worst service

Terrible experience, people at the front desk are rude, the first room I had, the AC and fan were broken. Later the only person that was kind, gave me a new room that was miles better. For saving a penny, don't make the same mistake that I did and stay in a better hotel. It was clean thou.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Everything was great the only thing that could be improved is the foul smell at the entrance. It smelled like urine! That's just bad presentation.
Stayed 1 night in Dec 2018

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Kevin, Redondo Beach CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice friendly staff. Great location. Small room but great for the price.
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL IS AFFORDABLE, BUT AT NIGHT ALL SURROUNDING AROUND THE HOTEL ARE SOLITARY.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2018

4/10 Poor

Franky, fresno ca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

only if you are in a budget

the only good thing about this hotel is that is in the center of downtown alot of stores next to it but the bed is to small not so clean and loud
Stayed 1 night in Mar 2018

2/10 Terrible

maria, 5434 leon dr. sun valley nevada 89443

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scary

Duty, bugs, smell so bad, matress terrible.....next day we left the hotel
Stayed 7 nights in Dec 2017

2/10 Terrible

Francisco, Las Vegas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare on Guadalajara

I postes pictures to show the horror of this place. I want my money back.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

The place could be cleaner. When we get there, the sheets were not clean and the towels were too old.
Stayed 3 nights in Sep 2017

2/10 Terrible

Luciano, US

Disliked: Cleanliness, property conditions & facilities, room comfort

Shame on you, Expedia, for offering this hotel

Terrible hotel, dirty with broken tiles, fixtures, dark, and smelly.