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Hotel Castilla y León

Property class: 2.5
Enjoy the free parking at this hotel

Choose dates to view prices

Photo gallery for Hotel Castilla y León

Interior detail
Shower, free toiletries, towels
Exterior
Standard Double Room, 2 Double Beds | Pillowtop beds, in-room safe, blackout drapes
Exterior detail

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
González Ortega #77 Colonia Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Degollado Theater
    ‪9 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Pillowtop beds, in-room safe, blackout drapes

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

What's nearby

  • Guadalajara Cathedral - 5 min walk - 0.3 miles
  • Rotonda de los Jaliscienses Ilustres - 5 min walk - 0.3 miles
  • Plaza de Armas - 5 min walk - 0.3 miles
  • Degollado Theater - 9 min walk - 0.5 miles
  • Magno Centro Joyero - 14 min walk - 0.8 miles

Restaurants

  • ‪Alma Jalisco - ‬2 min walk
  • ‪Piso Siete - ‬7 min walk
  • ‪Chai - ‬7 min walk
  • ‪KFC - ‬5 min walk
  • ‪Cantina La Fuente - ‬7 min walk

About this property

Hotel Castilla y León

Enjoy the free parking at this hotel
WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This hotel is smoke free.

  • Meeting rooms
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Rooms are accessible via exterior corridors.

Similar properties

Reception
HVH by Yaxché
Downtown Guadalajara
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,352 reviews
$39 nightly
The price is $48
Sep 20 - Sep 21
Total with taxes and fees
HVH by Yaxché

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free self parking on site
  • Limited onsite self parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y León Hotel
Hotel Castilla y León Guadalajara
Hotel Castilla y León Hotel Guadalajara

Frequently asked questions

Breakfast is available for a fee.

No, there is no casino at this hotel.

This hotel offers free self parking.

There are no spa services available at this hotel.

Hotel Castilla y León Reviews

Reviews

6.4
Rating 10 - Excellent. 63 out of 545 reviews
Rating 8 - Good. 161 out of 545 reviews
Rating 6 - Okay. 175 out of 545 reviews
Rating 4 - Poor. 65 out of 545 reviews
Rating 2 - Terrible. 81 out of 545 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities, room comfort

Deteriorado

Esta es la tercera vez que visitó este hotel y la verdad cada vez está peor , más deteriorado, sábanas rotas , el vitropiso del piso de las escaleras de la estrata están todos rotos y sueltos , lo único bueno es que está muy céntrico , pero ps está pasable por el precio ( si reservas por internet ,por qué si no es así ,no vale la.pena ya que el hotel por si solo cobra casi $700 la noche)
Stayed 1 night in Feb 2021
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service
LLamé para cancelar y NO ME CANCELARON LA RESERVACIÓN. TAMBIEN LES MANDÉ MENSAJE POR CORREO. ME LA COBRARON SIN UTILIZAR EL HOTEL. ESA ES MI MOLESTIA.
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Leticia

Liked: Cleanliness, staff & service

Oportuno

La cama muy incomoda pero con el cansancio no se siente jijiji, muy buen precio siempre y cuando lo haga en linea, muy centrico, personal amable, tranquilo.
Stayed 4 nights in Sep 2020
Verified review

10/10 Excellent

ROSALBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO ME ENCANTO, LA FACHADA DEL LUGAR HACE PENSAR OTRA COSA PERO YA ESTANDO ADENTRO MUY BONITO, LUGAR TRANQUILO, LO RECOMIENDO PARA DORMIR
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Rosendo

Liked: Cleanliness

Problemas con el check in

Me hicieron la reservación u pago online. Cuando llego al hotel resulta que aparece como no pagada y aunque les mostré la información donde decía pagada insistían que no, me tuvieron esperando como 35 min En lo que arreglaron eso y por fin me dejaron tomar mi habitación.
Stayed 1 night in Sep 2020
Verified review

8/10 Good

MarioFelix

Liked: Cleanliness
I like the location and the access to a very important places to visit and you can go walking. My room looked poor on some of the furniture and bed sheets.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

Las fotos del hotel muy bonitas...pero al llegar...todo lo contrario!...feas habitaciones con sábanas rotas y el baño percudido de mugre!...pésima experiencia...
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
habia cucarachas en el establecimiento nunca me habia pasado en estancias pasadas
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
I've lived in Mexico 13 years. For the price it is a GREAT deal. My room was small with a king bed but the location is great. I would make this my first choice for a discount hotel anytime I go to Guadalajara. The staff jumped at every one of my requests, polite, friendly, clean. Walk out the door to the corner and have great coffee. 10 Blocks from San Juan de Dios the largest market in Mexico. I can't say enough and I travel often.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio el colchón. Servicio pésimo y las almohadas horribles.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En las noches se escucha mucho ruido, el servicio en general bien. Limpio y el personal atento tiene muy buena ubicacion se puede desplazar caminando al centro
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Jahir Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción en Guadalajara

Buena ubicación. Relación calidad precio aceptable. Trato amable del personal. El hotel atendió nuestro requerimiento en cuanto a asignación de habitación y otros.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel por la zona en que se encuentra muy cerca de todo, la atencion, muy limpio todo tambien. Claro que vuelvo al hotel castilla y leon👌👍
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and sights. Clean. Quiet.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Disliked: Staff & service
El aseo no me gustó. Lo que me gustó fue a tranquilidad
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mobiliario viejo. Aseo insuficiente. Ropa de cama no muy limpia y problemas con el agua caliente
Stayed 1 night in Jan 2020
Verified review

8/10 Good

EVC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es cordial y amable. El hotel tiene una buena ubicación.
Stayed 8 nights in Dec 2019
Verified review

6/10 Okay

Alejandro

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mala estancia

En general estuvo regular, sé que no es un hotel de lujo pero hay cosas básicas que deben asegurar, no había reglamento, había gente gritando y corriendo por los pasillos en la noche y muy temprano, no dejaban dormir y nadie ponía orden, las toallas estaban rotas, la verdad no me gustó nada, muy incómodo.
Stayed 8 nights in Dec 2019
Verified review

2/10 Terrible

Ana Rosalia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia

La verdad esperaba más del hotel, esta muy descuidado, todo esta muy desgastado, poca higiene hay cucarachas y pulgas además de una gotera en el techo, no me gusto para nada.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Es muy céntrico. Falta cambiar colchones, almohadas, sábanas, cortina del baño, barrer. Vi un ratón
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place Very Dirt and noise
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

Cesar

Disliked: Staff & service

Nomás me toco mal servicio

Ojalá se mejore el trato, Diana, se la pasa en el celular, le solicite Shampo y fue Omisa.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pase muy mala noche.

Muy rudas las Srita. Lourdes y Diana, parecen las dueñas del hotel. No me pusieron shampo
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Xoctchil Norelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo

Olia feo sucio mal muy mal
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Luis Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente ubicacion y servicio
Stayed 2 nights in Nov 2019

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