Book a hotel near Grout Museum of History, Waterloo

"Beds and pillows very comfortable. Hot breakfast was good. Food and staff in the restaurant/bar was great. "

"The staff checking in was great, the room looked like it needed to be swept and mopped, the AC in the living area did not get cool, it was hot as heck in that room, the freezer worked but the refrigerator did not get cold. The keurig did not shut off until the water was empty and overflowed the cup. The staff the following morning , she was very unprofessional, rude and snappy towards my children. "

"The vent in the bathroom was layered withe dust."

"Unusual decor - very nice - clean and 12 foot ceilings in room & halls! Goid temperature & light control. Great staff! "

"The Black Hawk Hotel is older, but kept clean comfortable and safe. Unlike some other hotels the Black Hawk did not charge an incidentals amount on my card at check in only to return it later, I appreciated this. The only dissapointment is there is no onsite parking, we got a map showing 24 hour street parking. The closest being a block away."

"It was a pleasant and excellent experience. The room cleanliness was outstanding, the service was outatanding, and the breakfast was excellent. Would highly recommend it. "