4/10 Poor
AMANDA
Traveled with family
Apr 20, 2026
Don’t waste time with pre check in. You’re still sat at the lobby with everyone else to wait for over an hour to check in. It took us nearly 2 hours to check in and we didn’t even bother to wait for the shuttle to bring our bags up. We were told to wait for someone to help us, got tired of that, and once we started walking suddenly we were offered help. We came in on a private cab so it’s not like we showed up with a group from a shuttle. The people on the shuttle that showed up 15-20 minutes after us were getting helped before we were and we were pre checked in! The activity schedule means nothing, it’s rarely happening and never on time. The breakfast buffet was so boring after the first 2 days. Had more lunch/dinner options than breakfast and was pretty much the same each day. The evening entertainment was drastically toned down from our last trip to this resort. Many of the activities and entertainment were shut down with no notice at all.
AMANDA
Stayed 8 nights in Feb 2026

































