8/10 Bueno
Kellie Mae Van
Viaje familiar
19 mar. 2025
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very friendly and approachable. Everyday we had to call and ask for towels and wash clothes as they either did not leave any or they left small towels (like the ones you put on the floor by the shower). They always brought them with a smile but seemed odd that we always had to ask. One thing to note is that if you book all inclusive at the Grand Jamaican you won’t have access to the a la cartes at the Senses adult only resort (steakhouse, hibachi, etc). If you don’t have kids with you can purchase a dining option (don’t know the cost because we had a child and it wasn’t an option for us). The activities that are scheduled didn’t always happen - for example they never held pool volleyball and they didn’t have a net set up in any pool and one day we never saw the activity staff around. The food at the a la cartes was ok, but not great. The food at the buffet was better and the breakfast buffet was probably the best. It was difficult to get ahold of anyone via phone for help (housekeeping, etc). Only one gift shop and a high end beach wear shop on site. We enjoyed the options for water sports - kayaks, stand up boards, paddle boats, etc. There wasn’t anywhere available for pickleball like advertised. I’m not sure that the spa was open yet as we couldn’t find it and asked for a map of the property but they stated that they were working on one but it wasn’t available yet.
Kellie Mae Van
Se hospedó 5 noches en marzo de 2025