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4.1 out of 5

"This hotel is showing its age, at least in my room. Bed not very comfortable, pillows not great quality. Found old food under the bed and a candy wr ... " More

By a verified traveler on Fri 19 Aug 2022

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Hotel Description

Hotel near Four Season Arena in Great Falls

Close to airport

You'll find Four Season Arena and Great Falls Convention Center within 3 miles (5 km) of this hotel. Also, Gibson Park is within 3 miles (5 km) and Holiday Village Mall is within 6 miles (10 km).

Renovated in 2019

This smoke-free hotel features a casino, a nightclub, and a restaurant. Traveling on business? Take advantage of the 12 conference rooms, business center, and free airport shuttle. Enjoy the indoor pool and perks like free self parking and free WiFi.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$89* Per night/room Feb 26 - Feb 27

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Refrigerator, Mezzanine

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Gallery Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Heritage Inn ratings based on 32 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heritage Inn

Everyone (15) Couples (2) Family (13)
3 out of 5
This hotel is showing its age, at least in my room. Bed not very comfortable, pillows not great quality. Found old food under the bed and a candy wrapper next to the dresser. Pool is tiny and hot tub may not have been working (it had some hot water in it). Pool toy shed was empty. No onsite recycling for bottles, cans, or paper. Water pressure in shower was good and towels were decently fluffy.

Posted by , from Gardena on Aug 19, 2022

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Comment from Hotel Management

Aug 21, 2022 by General Manager

Dear Michelle,While you were able to enjoy our relaxing shower area, it appears we fell short of expectations. Please know that we will discuss your comments to ensure that our facilities and rooms are in top-notch condition. We know we can do better and welcome another chance to prove this. The Heritage Inn"The Power of Independence"

4 out of 5

Posted by on Jul 23, 2022

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5 out of 5
Felt like home

Posted by on Jun 1, 2022

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Comment from Hotel Management

Jun 9, 2022 by General Manager

Dear Cindy, We are overjoyed to hear you felt right at home during your stay with us at Heritage Inn. Thank you for your thoughtful review, and we hope you will come back to see us again soon! The Heritage Inn "The Power of Independence"

4 out of 5
The indoor atrium and patio area outside our sliding doors was wonderful. Such a lovely spot to sit and visit. The room was clean, comfortable and the toiletries were very nice. The bathroom was a bit small. The breakfast was a bit sparse but the staff was helpful and friendly. The map of facilities and the onsite restaurant/bar was great.

Posted by on Jun 1, 2022

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Comment from Hotel Management

Jun 13, 2022 by General Manager

Dear Melissa, It was such a pleasure to welcome you to Heritage Inn! We always endeavor to exceed expectations, and we're thrilled that our comfortable, well-appointed suites and friendly team reflected that. We hope that you will keep us in mind for the future as we would love for you to come back and spend some more time with us! The Heritage Inn "The Power of Independence"

1 out of 5
Whole place was filthy dirty. Our room had pee stains all over the toilet under the seat and trash on the floor. Was garbage on the floor all over the property. Tried to change rooms and they simply said no we can’t help you. When they came to close the pool they were very rude. I’ve stayed here several times in the past. Used to be the place to stay. I will not be back.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 19, 2022 by Katie

Thanks for staying with us. We appreciate your feedback and will address your concerns directly.

5 out of 5
Everyone was extremely helpful and welcoming. They were always ready to assist me and responded to my needs immediately.

Posted by on Apr 12, 2022

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Comment from Hotel Management

Apr 14, 2022 by General Manager

Dear Pamela, It's an honor to receive your outstanding rating of Heritage Inn! Our team was proud to extend warm, welcoming hospitality to you. We trust that all other aspects of your stay were just as enjoyable. Thanks so much for your kind praise and we hope you'll return! The Heritage Inn "The Power of Independence"

5 out of 5
Your staff member Brook was exceedingly helpful and courteous. Having difficulties in walking long distances - I had an issue with the room allocated to me being a long way away from the breakfast room and other amenities. Brook arranged for me to be transferred to a room that was located in an area that met my needs. He made my stay very pleasant!

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 14, 2022 by General Manager

Dear Pamela, Our staff works hard to ensure all our guests feel welcome, and Brook will be proud you mentioned his exceptional service. Thank you for the lovely review! Please come stay at Heritage Inn again soon. The Heritage Inn "The Power of Independence"

5 out of 5
I have stayed at the Heritage many times and have events there. I have no compaints.

Posted by on Oct 30, 2021

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Comment from Hotel Management

Nov 1, 2021 by General Manager

Dear James, We're proud to include you among our returning guests, and we're so pleased you always enjoy your visit. Please come stay at Heritage Inn again soon! The Heritage Inn "The Power of Independence"

5 out of 5

Posted by on Oct 29, 2021

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4 out of 5

Posted by on Oct 29, 2021

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from March 1 to April 3:

  • Sauna
  • Spa tub
  • Swimming pool

Property Features

As a guest of Heritage Inn, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 18000 square feet (1672 square meters) and includes a conference center. A casino, a nightclub, and a vending machine are also featured at the business-friendly Heritage Inn. A roundtrip airport shuttle is free (available on request). Free self parking is available. A complete renovation of Heritage Inn was completed in August 2019. This Great Falls hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 2 levels
  • 18000 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1973
  • Casino
  • Nightclub
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle; shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Heritage Inn offers 230 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Great Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2019.

  • Separate bedroom
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Willow Creek Restaurant - This restaurant serves breakfast only.

Max Sports Bar & Casino - This sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowmobiling nearby
  • Ice skating nearby
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's restaurant, bar, and casino is temporarily closed.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Parties and events are allowed on site

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, and debit cards. Cash is not accepted. Parties and events are allowed on site. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 16.95 per person (approximately)
  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Inn Great Falls
  • Heritage Great Falls
  • Heritage Inn Hotel
  • Heritage Inn Great Falls
  • Heritage Inn Hotel Great Falls

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.