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Holiday Inn Great Falls- Convention Center, an IHG Hotel

3-star property
1100 5th Street South, Great Falls, MT 1-855-201-7819
3.1 out of 5
See all 19 travelocity Reviews

"Everything was great except for the fact they charged more than I expected for my stay and they double charged me as well. I am still waiting for them ... " More

By a verified traveler on Mon 20 Mar 2023

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Hotel Description

Family-friendly 3-star hotel with indoor pool

Heart of Great Falls

Your stay at this Great Falls hotel places you within a 10-minute walk of Palace Casino and Magic Diamond Casino. Also, Holiday Village Mall is within half a mile (1 km) and The History Museum is within 2 miles (3 km).

Casino, dining

A casino and a restaurant are featured at this smoke-free hotel. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the indoor pool and perks like free self parking and a free airport shuttle.

Standard Room, 2 Queen Beds, Accessible (Communication)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$130* Per night/room Jun 1 - Jun 2

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communication)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Great Falls- Convention Center, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Great Falls- Convention Center, an IHG Hotel

Everyone (10) Couples (1) Family (9)
3 out of 5
Everything was great except for the fact they charged more than I expected for my stay and they double charged me as well. I am still waiting for them to refund the $100 damage deposit and the double charge for my stay which totals over $400 from my account that was taken out without my knowledge. I contact them regarding this and the employee I spoke with was short and basically told me I have to contact my bank and didn’t really care they they had put me out over $400 more than I expected.

Posted by , from Wheatland on Mar 20, 2023

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Comment from Hotel Management

Mar 20, 2023 by George M Johnson- Guest Services

I am sorry that this happened, but I’ll look into it and contact you.

5 out of 5
The staff was quite helpful and attentive

Posted by , from Houston on Mar 12, 2023

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Comment from Hotel Management

Mar 12, 2023 by George Johnson- Guest Services Manager

We are happy that you had a good stay. We look forward to seeing you again.

5 out of 5
Good atmosphere

Posted by on Jan 14, 2023

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Comment from Hotel Management

Jan 20, 2023 by Jeff

Dustin,Thank you for your review! We are so happy you enjoyed your stay!

5 out of 5
The remodeling has been long but definitely worth waiting for it. Looking forward to seeing the final results. Thanks for friendly staffing

Posted by on Dec 27, 2022

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Comment from Hotel Management

Dec 27, 2022 by Frank

Thank you for your Great review we look forward to having you again.

5 out of 5
Was nice and comfortable!

Posted by , from COOLIN on Sep 20, 2021

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Comment from Hotel Management

Sep 20, 2021 by GSM

Dear Kevin, Thanks for your awesome feedback. Come back soon!!!

4 out of 5
Front desk clerk very friendly at check in, and also the next day. The property has more than average wear and tear. No tub plug in our room. Overall a good experience

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 22, 2021 by GSM

Thanks for your feedback. We are glad you enjoyed your stay.

4 out of 5

Posted by on Aug 18, 2021

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2 out of 5

Posted by on Jun 30, 2021

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1 out of 5

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jul 3, 2021 by GSM

Thanks for your feedback

1 out of 5
Absolutely disgusting! Old food and trash behind the nightstand that was crawling with ants. This place is a health hazard and should be condemned. I was offered a second room which also had old food stuck to the carpet behind the nightstand. I was offered a $20 discount but there is no amount of money in existence that would have made me stay the night there. I packed up and left for another hotel a few hours after checking in. Still waiting for my refund...

Posted by on Apr 18, 2021

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About the Holiday Inn Great Falls- Convention Center, an IHG Hotel

Location 1100 5th Street South, Great Falls, MT 59405

Renovations + Closures

The property will be renovating from May 30 2023 to June 10 2023 (completion date subject to change). The following areas are affected:

  • Spa tub
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Holiday Inn Great Falls- Convention Center, an IHG Hotel offers its guests a children's pool, an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 7500 square feet (697 square meters) and includes a conference center. The family-friendly Holiday Inn Great Falls- Convention Center, an IHG Hotel also features a casino, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Great Falls hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 7 levels
  • 7500 sq ft of conference space
  • 697 sq m of conference space
  • Casino
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Holiday Inn Great Falls- Convention Center, an IHG Hotel offers 168 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Great Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Holiday Inn Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Holiday Inn Great Falls- Convention Center, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 7.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GREAT FALLS Holiday Inn
  • Holiday Inn GREAT FALLS
  • Holiday Inn Hotel GREAT FALLS
  • Holiday Inn Express & Suites Great Falls Hotel Great Falls
  • Holiday Inn Express And Suites Great Falls
  • Holiday Inn Great Falls Hotel
  • Holiday Inn Great Falls Hotel Great Falls
  • Holiday Inn Great Falls
  • Holiday Inn Great Falls Convention Center
  • Holiday Inn Great Falls- Convention Center, an IHG Hotel Hotel

You should know

  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.