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Crystal Inn Hotel & Suites Great Falls

2.5 star property
Enjoy the indoor pool at this Great Falls hotel

Choose dates to view prices

Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board
Indoor pool
1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym

Explore the area

Map
3701 31st St SW, Great Falls, MT, 59404
  • Montana ExpoPark
    ‪5 min drive‬
  • Great Falls Convention Center
    ‪6 min drive‬
  • Holiday Village Mall
    ‪7 min drive‬
  • Great Falls, MT (GTF-Great Falls Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(73 reviews)
  • 387 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(85 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Queen Beds, Smoking

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Great Falls

Near the airport.At this Great Falls hotel, you'll be within 3 miles (5 km) of Lucky Lil's Casino and 6 miles (10 km) of Meadow Lark Country Club. Gold Dust Casino and Barrel O' Bucks Casino are also within 6 miles (10 km).

What's nearby

  • Montana ExpoPark - 5 min drive - 4.6 miles
  • Four Season Arena - 6 min drive - 4.7 miles
  • Great Falls Convention Center - 6 min drive - 5.3 miles
  • Holiday Village Mall - 7 min drive - 5.5 miles
  • Great Falls College MSU - 10 min drive - 6.6 miles

Getting around

  • Great Falls, MT (GTF-Great Falls Intl.) - 2 min drive

Restaurants

  • ‪Town Pump - ‬2 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Halftime Sports Bar & Casino - ‬6 min drive
  • ‪Frontier Inn - ‬6 min drive
  • ‪Aces Tavern - ‬5 min drive

About this property

Crystal Inn Hotel & Suites Great Falls

Enjoy the indoor pool at this Great Falls hotel
Crystal Inn Hotel & Suites Great Falls offers its guests an indoor pool, a hot tub, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Crystal Inn Hotel & Suites Great Falls also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request).

Smoking is allowed in designated areas at this Great Falls hotel.

  • 1 building
  • 86 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

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Heritage Inn

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  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very Good, 1,553 reviews
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Aug 3 - Aug 4
Total includes taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 1:00 AM on request
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Crystal Inn Hotel & Suites Great Falls.

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Frequently asked questions

How close is Crystal Inn Hotel & Suites Great Falls to the airport?

Crystal Inn Hotel & Suites Great Falls is 1.1 mi (2-min drive) away from the Great Falls, MT (GTF-Great Falls Intl.) airport, the closest popular airport to the property.

Does Crystal Inn Hotel & Suites Great Falls have an airport shuttle?

Crystal Inn Hotel & Suites Great Falls offers a free airport shuttle, available from 4:30 AM to 1 AM on request.

Does Crystal Inn Hotel & Suites Great Falls offer free breakfast?

Crystal Inn Hotel & Suites Great Falls offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Crystal Inn Hotel & Suites Great Falls?

No, there is no casino at this hotel, but Lucky Lil's Casino (3-min drive) and Gold Dust Casino (4-min drive) are nearby.

What time is check-in at Crystal Inn Hotel & Suites Great Falls?

Check-in start time: 3 PM; Check-in end time: 2:30 AM.

Is there free parking at Crystal Inn Hotel & Suites Great Falls?

Free parking is not available at this hotel.

Does Crystal Inn Hotel & Suites Great Falls have a pool?

Crystal Inn Hotel & Suites Great Falls features an indoor pool.

Does Crystal Inn Hotel & Suites Great Falls have a spa?

There are no spa services available at this hotel.

How close is Crystal Inn Hotel & Suites Great Falls to downtown Great Falls?

Crystal Inn Hotel & Suites Great Falls is 3.9 mi away from Great Falls.

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1011 reviews
Rating 8 - Good. 220 out of 1011 reviews
Rating 6 - Okay. 62 out of 1011 reviews
Rating 4 - Poor. 33 out of 1011 reviews
Rating 2 - Terrible. 27 out of 1011 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and very friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

8/10 Good

Cassandra

Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were incredibly happy with the Crystal Inn! Gabby at the front desk offered such a warm welcome after our long drive, and the pool and hot tub, and warm breakfast were a great treat!
Stayed 1 night in Apr 2025

6/10 Okay

Judy

Stayed 1 night in Mar 2025

8/10 Good

Matt

Stayed 2 nights in Apr 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy room. Comfortable bed. Only negative is they need to get regular size bed pillows!
Stayed 1 night in Apr 2025

10/10 Excellent

jacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot tub was disgusting and not clean. Room was dirty and we were greeted by a huge spider on the ceiling upon entry. Hair dryer outlet had been burned and was a clear fire hazard. Awful stay.
Stayed 1 night in Apr 2025

8/10 Good

George

Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean rooms and kind staff
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, excellent amenities, good breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely helpful and friendly! They all made me feel very welcome. From the drivers to the breakfast staff to reception, they were all so great! The only negative was that Denny's was the only restaurant within walking distance, but besides that, I had a great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Colleen

Stayed 1 night in Apr 2025

10/10 Excellent

Shane

Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Lynette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ~ nice staff. Enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Murray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very nice room
Stayed 1 night in Apr 2025

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, room comfort

Don’t expect any defects to be addressed but comfo

The beds were comfortable and room clean. The hair dryer didn’t work and spewed out tiny bits of plastic. I reported it but was unable to get a replacement to do my hair.
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here when we're traveling south for the winter and back home in spring. We choose this hotel because it has room for RV parking, a restaurant within walking distance, and is conveniently located near the highway.
Stayed 1 night in Apr 2025

8/10 Good

Gregory

Stayed 1 night in Mar 2025

10/10 Excellent

brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in. Not so at check out!
Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great property, close to the airport with a van that will take you there. The staff is friendly and helpful, the rooms are spacious and clean. I stay here every time I go to Montana.
Stayed 1 night in Mar 2025