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InterContinental Kansas City at The Plaza by IHG

4.0 star property
4-star hotel near Fountain of Neptune

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza by IHG

Exterior
Exterior
Terrace/patio
Breakfast, lunch and dinner served
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
401 Ward Pkwy, Kansas City, MO, 64112
  • Place, University of Missouri-Kansas City
    ‪10 min walk‬
  • Place, Kansas City Art Institute
    ‪13 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior King Suite with Balcony

Premium bedding, down comforters, in-room safe, desk

Junior King Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 552 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Two Double Beds and Plaza View - Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • City view
  • 455 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 760 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Balcony and Plaza View

Combined shower/tub, free toiletries, hair dryer, bathrobes

King Suite with Balcony and Plaza View

  • City view
  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic King Room with Balcony

Premium bedding, down comforters, in-room safe, desk

Classic King Room with Balcony

8.4 out of 10
Very good
(59 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room with Plaza View and Balcony

Room amenity

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(48 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room with Sofa Bed and Balcony - Plaza View

Room amenity

Premium King Room with Sofa Bed and Balcony - Plaza View

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Balcony

Premium bedding, down comforters, in-room safe, desk

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, down comforters, in-room safe, desk

Classic Room

8.2 out of 10
Very good
(12 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 942 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Balcony (Plaza View)

  • City view
  • 760 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room with Balcony and Plaza View

Room amenity

Premium King Room with Balcony and Plaza View

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony (Plaza View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, Multiple Beds, Balcony (Plaza View)

7.0 out of 10
Good
(14 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Plaza View

View from room

Classic Concierge King Room with Plaza View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

Premium bedding, down comforters, in-room safe, desk

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.2 out of 10
Very good
(34 reviews)
  • City view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room with Two Double Beds, Balcony and Plaza View

Premium bedding, down comforters, in-room safe, desk

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.8 out of 10
Excellent
(33 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom Suite with Balcony

Premium bedding, down comforters, in-room safe, desk

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 760 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kansas City

Sunset Hill stay.Within a 15-minute walk of this Sunset Hill hotel, you'll find Fountain of Neptune and JC Nichols Memorial Fountain. Kemper Museum of Contemporary Art and Kansas City Art Institute are also within 2 miles (3 km).

What's nearby

  • Jacob L. Loose Memorial Park - 6 min walk - 0.4 miles
  • University of Missouri-Kansas City - 10 min walk - 0.6 miles
  • Kansas City Art Institute - 13 min walk - 0.7 miles
  • Kemper Museum of Contemporary Art - 14 min walk - 0.8 miles
  • Nelson-Atkins Museum of Art - 16 min walk - 0.9 miles

Getting around

  • Plaza Tram Stop - 11 min walk
  • Kansas City Union Station - 18 min drive
  • Kansas City International Airport (MCI) - 37 min drive

Restaurants

  • ‪Ruby Jean's Juicery - ‬16 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Winstead's - ‬11 min walk
  • ‪The Fountain Room - ‬15 min walk
  • ‪Jack Stack Barbecue - ‬7 min walk

About this property

InterContinental Kansas City at The Plaza by IHG

4-star hotel near Fountain of Neptune
InterContinental Kansas City at The Plaza by IHG offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza by IHG. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

  • 371 guestrooms or units
  • 11 levels
  • 2 buildings
  • 29000 sq ft of conference space
  • 2694 sq m of conference space
  • Built in 1972
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch HDTV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per night
  • Weight limit: 25 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

Frequently asked questions

How close is InterContinental Kansas City at The Plaza by IHG to the airport?

InterContinental Kansas City at The Plaza by IHG is 26.3 mi (37-min drive) away from the Kansas City International Airport (MCI) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Kansas City at The Plaza by IHG?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at InterContinental Kansas City at The Plaza by IHG on May 3, 2026 start from $191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Kansas City at The Plaza by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Kansas City at The Plaza by IHG.

Does InterContinental Kansas City at The Plaza by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Kansas City at The Plaza by IHG, but full breakfast is offered for a fee of between USD 10 and 20 per person.

Is there a casino at InterContinental Kansas City at The Plaza by IHG?

No, there is no casino at this hotel, but Isle of Capri Casino Kansas City (12-min drive) and Argosy Casino (18-min drive) are nearby.

What time is check-in at InterContinental Kansas City at The Plaza by IHG?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at InterContinental Kansas City at The Plaza by IHG?

Free parking is not available at this hotel. Self parking is available for USD 26 per night, and valet parking for USD 32 per night.

Does InterContinental Kansas City at The Plaza by IHG have a pool?

InterContinental Kansas City at The Plaza by IHG features an outdoor pool and a children's pool.

Does InterContinental Kansas City at The Plaza by IHG have a restaurant?

Yes, there is a restaurant on site.

Does InterContinental Kansas City at The Plaza by IHG have a spa?

There are no spa services available at this hotel.

How close is InterContinental Kansas City at The Plaza by IHG to downtown Kansas City?

InterContinental Kansas City at The Plaza by IHG is 4.2 mi away from Kansas City.

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 554 out of 1054 reviews
Rating 8 - Good. 218 out of 1054 reviews
Rating 6 - Okay. 136 out of 1054 reviews
Rating 4 - Poor. 86 out of 1054 reviews
Rating 2 - Terrible. 60 out of 1054 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

8/10 Good

R.J

Stayed 2 nights in Dec 2025

10/10 Excellent

Payton

Stayed 1 night in Dec 2025

10/10 Excellent

Ronnell

Liked: Cleanliness, amenities, property conditions & facilities
The room and staff were awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Jonghyun, Los Angeles

Liked: Cleanliness
Good location to downtown
Stayed 2 nights in Dec 2025

10/10 Excellent

Carol, Springfield

Liked: Cleanliness, amenities, property conditions & facilities
Great location! I chose this for a convention site several years ago, but it was the first time I'd been back just for fun. Restaurant is under staffed.
Stayed 2 nights in Dec 2025

6/10 Okay

Rebecca

Stayed 1 night in Dec 2025

2/10 Terrible

MARY

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent place.
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The balcony view of the plaza lights close to Christmas was amazing. We enjoyed the concierge level benefits with breakfast in particular. The checkin/out was seamless and valet was quick despite being quite crowded, we did leave right at checkout time. Overall a wonderful stay
Stayed 2 nights in Dec 2025

8/10 Good

Gary

Liked: Staff & service, room comfort
Out
Stayed 2 nights in Dec 2025

4/10 Poor

TERESA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
At check in there were 6 people waiting to check in, when one of the two registration staff simply left her post and didn't return, ugh. All other staff have been awesome. Room is clean, sink drain is clogged needs attention drains slowly. There is a hard desk chair, but no comfortable seating in room. When we stayed here recently there was an upholstered comfyy chair in our room to sit in.
Stayed 1 night in Dec 2025

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Only one person at the desk to check in guests. Waited 15-20 minutes in line. Person was nice, however more staff is needed for a hotel with rooms at this price point. I will look to stay at another hotel comparably priced on future trips.
Stayed 1 night in Dec 2025

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
x
Stayed 1 night in Dec 2025

4/10 Poor

Kristin

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The overall cleanliness of the room was poor. There were brownish red stains on the carpet. There was a brownish red smudge on the blanket on the bed. There were streaks of lotion or something running down the wall near the bathroom. When I went out on the balcony and looked in their grass there was trash and a dirty diaper out there. I had to pay to park, which is obsurd. The check-in staff was fine. However, every other intetaction that I had with the staff was not pleasant. Everytime we asked for something they acted like they were doing us a favor. I will not be going back.
Stayed 1 night in Dec 2025

10/10 Excellent

Nora

Stayed 1 night in Dec 2025

2/10 Terrible

Vergik

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Minimal hot water and the heater didn’t work! Weather is under 30 degrees, how do you not have heat or hot water?! Slang restaurant was garbage too
Stayed 3 nights in Dec 2025

6/10 Okay

Steve

Stayed 1 night in Dec 2025

6/10 Okay

Carolyn

Traveled with family
Liked: Staff & service
Overall we had a nice time at this hotel and the room was quite large. The view of the Plaza lights was great. However, it is a very expensive hotel and there was visible water damage to the room. The sink bowl in the bathroom was severely cracked and the shower gel bottle in the shower was empty. I didn't notice these things until after we had unpacked so didn't ask to change rooms. I did show a photo of the dirt on the floor and water damage in a corner of the room to the lady at the front desk. She seemed surprised and showed a maintenance man who just commented that it was water damage from the HVAC unit. No sorry about that or offer to take a few dollars off our almost $300 hotel bill. Can't see being a repeat customer at this hotel due to the price and state of the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, great response to requests
Stayed 2 nights in Dec 2025

10/10 Excellent

kori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent in all ways!! Can’t wait to go back!
Stayed 2 nights in Nov 2025

6/10 Okay

Carolyn

Liked: Staff & service

10/10 Excellent

christina

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The location and view were the best! Staff was very friendly and helpful. Very comfy bed and nice bath amenities. The room was large and spacious with a sofa bed included. We loved the balcony and look forward to a summer stay to use the pool!
Stayed 1 night in Nov 2025