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Hilton Lake Las Vegas Resort and Spa

4.0 star property
4-star beach resort with 2 restaurants

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Photo gallery for Hilton Lake Las Vegas Resort and Spa

Exterior
Exterior
Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
2 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1610 Lake Las Vegas Pkwy, Henderson, NV, 89011
  • Place, Lake Las Vegas
    ‪1 min walk‬
  • Place, Reflection Bay Golf Club
    ‪17 min walk‬
  • Place, Southshore Golf Club
    ‪4 min drive‬
  • Airport, Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard King

Premium bedding, pillowtop beds, in-room safe, desk

Standard King

8.8 out of 10
Excellent
(89 reviews)
  • Garden view
  • 486 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Premium bedding, pillowtop beds, in-room safe, desk

Standard Double

7.2 out of 10
Good
(13 reviews)
  • Garden view
  • 486 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Lakeview

Premium bedding, pillowtop beds, in-room safe, desk

King Lakeview

7.2 out of 10
Good
(27 reviews)
  • Lake view
  • 486 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature King Suite

Premium bedding, pillowtop beds, in-room safe, desk

Signature King Suite

8.8 out of 10
Excellent
(17 reviews)
  • Garden view
  • 960 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Lake View

Premium bedding, pillowtop beds, in-room safe, desk

Double Lake View

8.2 out of 10
Very good
(25 reviews)
  • Lake view
  • 486 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King room/ Accessible Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard King room/ Accessible Tub

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 486 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 King Bed

  • Lake view
  • 2400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Double Lake View/ Accessible Tub

Premium bedding, pillowtop beds, in-room safe, desk

Double Lake View/ Accessible Tub

7.8 out of 10
Good
(12 reviews)
  • Garden view
  • 486 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Lake View/ Roll in shower

Premium bedding, pillowtop beds, in-room safe, desk

Double Lake View/ Roll in shower

8.0 out of 10
Very good
(4 reviews)
  • Lake view
  • 486 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King room/ roll in shower

Premium bedding, pillowtop beds, in-room safe, desk

Standard King room/ roll in shower

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 486 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature King Suite/ Accessible Tub

Premium bedding, pillowtop beds, in-room safe, desk

Signature King Suite/ Accessible Tub

  • Lake view
  • 960 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature King Suite/ Roll in shower

Premium bedding, pillowtop beds, in-room safe, desk

Signature King Suite/ Roll in shower

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 960 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

  • Sleeps 2

View all photos for Accessible King Room with Tub

Premium bedding, pillowtop beds, in-room safe, desk

Accessible King Room with Tub

  • Sleeps 2

View all photos for Accessible King Room with Roll-In Shower

Premium bedding, pillowtop beds, in-room safe, desk

Accessible King Room with Roll-In Shower

  • Sleeps 2

View all photos for Two Doubles Room

Premium bedding, pillowtop beds, in-room safe, desk

Two Doubles Room

  • Sleeps 4

View all photos for Accessible Two Doubles Room with Roll-In Shower

Premium bedding, pillowtop beds, in-room safe, desk

Accessible Two Doubles Room with Roll-In Shower

  • Sleeps 4

View all photos for Accessible Two Doubles Room with Tub

Premium bedding, pillowtop beds, in-room safe, desk

Accessible Two Doubles Room with Tub

  • Sleeps 4

View all photos for King Room with Lake View

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King Room with Lake View

  • Sleeps 2

View all photos for King Suite

Premium bedding, pillowtop beds, in-room safe, desk

King Suite

  • Sleeps 4

View all photos for Two Doubles Room with Lake View

Premium bedding, pillowtop beds, in-room safe, desk

Two Doubles Room with Lake View

  • Sleeps 4

View all photos for Accessible King Suite with Tub

Premium bedding, pillowtop beds, in-room safe, desk

Accessible King Suite with Tub

  • Sleeps 2

View all photos for Accessible King Suite with Roll-In Shower

Premium bedding, pillowtop beds, in-room safe, desk

Accessible King Suite with Roll-In Shower

  • Sleeps 2

King Suite-Accessible

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

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Exterior

Holiday Inn Express Hotel & Suites Henderson by IHG

Green Valley
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, 1,000 reviews
$114 nightly
The price is $129
Feb 16 - Feb 17
Total with taxes and fees
Holiday Inn Express Hotel & Suites Henderson by IHG

About the neighborhood

Henderson

Lake Las Vegas stay.Your stay at this Lake Las Vegas resort places you within 9 miles (15 km) of Sam Boyd Stadium and Boulder Strip. Also within 9 miles (15 km) are Sunset Station Casino and Clark County Museum.
View more Resorts in Las VegasOpens in a new window

What's nearby

  • Lake Las Vegas - 1 min walk - 0.1 miles
  • Reflection Bay Golf Club - 17 min walk - 0.9 miles
  • Southshore Golf Club - 3 min drive - 1.4 miles
  • Golden Nugget Casino - 24 min drive - 21.1 miles
  • Las Vegas Convention Center - 25 min drive - 19.1 miles

Getting around

  • Las Vegas International Airport Station - 32 min drive
  • Harry Reid Intl. Airport (LAS) - 32 min drive

Restaurants

  • ‪Starbucks - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪American Mini Mart - ‬9 min drive
  • ‪Slice 19 - ‬8 min drive
  • ‪Blue Crew Ranch - ‬8 min drive

About this property

Hilton Lake Las Vegas Resort and Spa

4-star beach resort with 2 restaurants
Hilton Lake Las Vegas Resort and Spa offers its guests a full-service spa, a hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 100000 square feet (9290 square meters) and includes a conference center. A seasonal outdoor pool, a fitness center, and spa services are also featured at the business-friendly Hilton Lake Las Vegas Resort and Spa. Parking is available for a fee.

This 4-star Henderson resort is smoke free.

  • 349 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 100000 sq ft of conference space
  • 9290 sq m of conference space
  • Built in 2002
  • Deli
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hilton Lake Las Vegas Resort and Spa offers 349 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs.

Ravella Spa has 12 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
The Westin Lake Las Vegas Resort & Spa by Marriott
  • On private beach
  • Pool
  • Hot tub
  • Spa
4.3 out of 5, Excellent, 1,344 reviews
$151 nightly
The price is $171
Feb 17 - Feb 18
Total with taxes and fees
The Westin Lake Las Vegas Resort & Spa by Marriott

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Valet parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: USD 27.95 for adults and USD 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Piano
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Magnifying mirror
  • No elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Resort fee: USD 32.82 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Self parking
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 27.95 for adults and USD 18.00 for children
  • Valet parking fee: USD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Lake Las Vegas
Hilton Lake Las Vegas Resort
Hilton Resort Lake Las Vegas
Lake Las Vegas Hilton
Lake Las Vegas Hilton Resort
Lake Las Vegas Resort
Resort Lake Las Vegas
Hilton Lake Las Vegas Resort Henderson
Hilton Lake Las Vegas Henderson
Hilton Lake Las Vegas Resort Spa
Hilton Las Vegas Spa Henderson
Hilton Lake Las Vegas Resort and Spa Resort
Hilton Lake Las Vegas Resort and Spa Henderson
Hilton Lake Las Vegas Resort and Spa Resort Henderson

Frequently asked questions

How close is Hilton Lake Las Vegas Resort and Spa to the airport?

Hilton Lake Las Vegas Resort and Spa is 16.7 mi (31-min drive) away from the Boulder City, NV (BLD-Boulder City Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Lake Las Vegas Resort and Spa?

As of Feb 13, 2026, prices found for a 1-night stay for 2 adults at Hilton Lake Las Vegas Resort and Spa on Mar 1, 2026 start from $126.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Lake Las Vegas Resort and Spa have an airport shuttle?

Airport shuttle services are not available at Hilton Lake Las Vegas Resort and Spa.

Does Hilton Lake Las Vegas Resort and Spa offer free breakfast?

Free breakfast isn’t provided at Hilton Lake Las Vegas Resort and Spa, but full breakfast is offered for a fee of USD 27.95 for adults and USD 18.00 for children. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at Hilton Lake Las Vegas Resort and Spa?

No, there is no casino at this resort, but Jokers Wild Casino (10-min drive) and Rainbow Club Casino (10-min drive) are nearby.

What time is check-in at Hilton Lake Las Vegas Resort and Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hilton Lake Las Vegas Resort and Spa?

Free parking is not available at this resort. Valet parking is available for USD 20.00 per night.

Does Hilton Lake Las Vegas Resort and Spa have a pool?

Hilton Lake Las Vegas Resort and Spa features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 6:00 PM.

Does Hilton Lake Las Vegas Resort and Spa have a restaurant?

Yes, there are 2 restaurants on site.

Does Hilton Lake Las Vegas Resort and Spa have a spa?

Pamper yourself with a day at Ravella Spa, where you can enjoy sports massages, mani/pedis, and aromatherapy.

How close is Hilton Lake Las Vegas Resort and Spa to downtown Henderson?

Hilton Lake Las Vegas Resort and Spa is 5.1 mi away from Henderson.

Hilton Lake Las Vegas Resort and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking. No elevators. Fairly clean room. Comfortable bed
Stayed 1 night in Nov 2025

8/10 Good

WENDY

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and stocked. Unfortunately, during our stay, we replaced right next to the elevators. We had the continuous noise from people walking in and out of the elevators and what not. Aside from that it was a lovely hotel and view.
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin

Stayed 2 nights in Oct 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elyse at the front desk was fantastic! The breakfast was great with many choices and the hotel spacious and clean. There were not many people there during tge week and the small village next door was mostly empty although there were a couple of nice restaurants open.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zina

Stayed 4 nights in Oct 2025

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities
Awesome
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Great location! Wonderful amenities
Stayed 3 nights in Oct 2025

10/10 Excellent

Devin

Stayed 2 nights in Oct 2025

10/10 Excellent

Kristina

Stayed 4 nights in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities
Clean, quiet and beautiful room. Amazing view. Wonderful surroundings, very upscale. Quaint bar in the lobby with wonderful bartenders.
Stayed 1 night in Oct 2025

10/10 Excellent

LAURA

Stayed 1 night in Oct 2025

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, wonderful staff. Restaurant food was delicious with huge portions. Will absolutely stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

harmony

Liked: Cleanliness, staff & service, amenities
Room was amazing!!!! I wouldn't spend the money for the breakfast on weekends it's a buffet that is the same both days... in my opinion go walk to the village for that.... but everything else was exceptional!!! The staff was amazing as well.... the front desk day of check out was a little challenging over the breakfast tickets again wouldn't recommend that and if you pay for valet up front let front desk know that was another challenge at check out... but other than minor things this place is 5 stars!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room amenities breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking area was clean, safe and walkable to the hotel entrance. Service was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful inside and out. Great outdoors
Stayed 1 night in Sep 2025

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
We have lived in Las Vegas and have never visited Lake Las Vegas. The Hilton was a great location to experience it all.
Stayed 2 nights in Oct 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was closed, even when other Hotels in the area have their pools still open for the season, that was a major turn off, (this was not disclosed anywhere at my time of booking) when I talk about this to front desk his reply was "Hilarious"; he said, "but we have a nice view to the lake" LOL...and then proceeds to assign me a room with very limited "LAKE VIEW". The mattress was very uncomfortable, I had to deal with back pain all of those days, you can tell it has seen too many miles down the road (excuse my analogy), tile in the bathtub area wasn't properly cleaned, I paid the valet parking cash upfront and I was still charged for one day on my final ticket. I asked Valet guys to keep my car close by because I was leaving for dinner in 1 hr and when I came back they completely forgot and made an expression knowing their mistake but didn't say anything or a little apology at least. Someone In the Hotel Called to check how my staying was going, when I mentioned all of this she said she will see what she can do to help but bever heard from her again. So, overall my stay with Hilton wasn't as nice as I expected to be. Kudos to the restaurant staff, they do know about customer service, they were great. I need a refund or a partial refund otherwise I'm canceling charges on the credit card.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spot was amazing will most Darian definitely come back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Oct 2025

10/10 Excellent

Mariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so respectful and helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Madeline

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff “upgraded” our room, which means they gave our 4 person family a room with only 1 bed, instead of the 2 beds we originally booked. The room was also located very far from the lobby, about a 10-15 minute walk which was very inconvenient when traveling with our children. We also found dead ants squished under the glass tops on the bedside tables, and a very concerningly large amount of mouse or rat feces on our balcony. There was no attempt to remove or clean the feces after we mentioned it to the staff. They gave no effort towards any compensation or apology to us. We also found a cockroach in the hallway. When we asked for extra blankets for our kids on the first night, they did not bring them up. It was very late already, and my husband had to go down to the lobby to get the blankets after almost an hour of waiting. We were very displeased with our stay, especially after we got locked out of our room while our children were sleeping inside and the staff did not send anyone to help us into the room until we waited over 45 minutes and had to storm down to the lobby to demand they take action. Will not be staying here again or recommending this hotel to any of my family or friends.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy self park, nice spacious rooms. Friendly staff. Would stay again.
Stayed 1 night in Oct 2025