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Hyatt Regency Monterey Hotel & Spa

4.5 star property
4.5-star luxury resort near Monterey Bay

Choose dates to view prices

Photo gallery for Hyatt Regency Monterey Hotel & Spa

Stroll up to the charming entrance, where a serene fountain and lush garden await.
Creator video
Relax in the open lounge area with sofas, armchairs, and round tables, surrounded by large windows and a fireplace.
Relax in the evening with a fire pit and comfortable seating under shaded umbrellas overlooking a manicured lawn and distant hills.
Golfers enjoy a serene round on our well-maintained course.

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
1 Old Golf Course Rd, Monterey, CA, 93940
  • Fisherman's Wharf
    ‪2 min drive‬
  • Cannery Row
    ‪3 min drive‬
  • Monterey Bay Aquarium
    ‪5 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Golf View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony, Golf View

9.2 out of 10
Wonderful
(9 reviews)
  • 375 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(11 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Golf View

Room, 1 King Bed, Golf View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Golf View

8.8 out of 10
Excellent
(6 reviews)
  • 375 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Patio

8.0 out of 10
Very good
(26 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

8.4 out of 10
Very good
(11 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Patio

8.6 out of 10
Excellent
(19 reviews)
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(76 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(51 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Golf View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Golf View

7.8 out of 10
Good
(6 reviews)
  • 377 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Monterey)

Suite (Monterey) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite (Monterey)

9.8 out of 10
Exceptional
(10 reviews)
  • 685 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(23 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio, Golf View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Patio, Golf View

7.0 out of 10
Good
(10 reviews)
  • 377 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(50 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio, Golf View

Room, 1 King Bed, Patio, Golf View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Patio, Golf View

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

  • Sleeps 4
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony, Pool View

8.8 out of 10
Excellent
(9 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(10 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Shower)

8.4 out of 10
Very good
(10 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Monterey

Heart of Monterey.You'll find Monterey Bay and Monterey Bay Aquarium within 3 miles (5 km) of this Monterey resort. Lake El Estero and Naval Postgraduate School are also within half a mile (1 km).
View more Resorts in MontereyOpens in a new window

What's nearby

  • Naval Postgraduate School - 8 min walk - 0.5 miles
  • Del Monte Beach - 20 min walk - 1.1 miles
  • Fisherman's Wharf - 2 min drive - 1.6 miles
  • Cannery Row - 3 min drive - 2.0 miles
  • Monterey Bay Aquarium - 5 min drive - 2.9 miles

Getting around

  • Monterey Station - 13 min drive
  • Monterey Peninsula Airport (MRY) - 4 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Sapporo Japanese Steakhouse - ‬3 min drive
  • ‪Dust Bowl Brewing Tap Depot - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Captain + Stoker - ‬3 min drive

About this property

Hyatt Regency Monterey Hotel & Spa

4.5-star luxury resort near Monterey Bay
Hyatt Regency Monterey Hotel & Spa offers its guests a full-service spa, a golf course, 2 outdoor swimming pools, and 2 hot tubs. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this resort measures 40000 square feet (3716 square meters) and includes a conference center. A health club, a steam room, and spa services are also featured at the luxury Hyatt Regency Monterey Hotel & Spa. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. A complete renovation of Hyatt Regency Monterey Hotel & Spa was completed in November 2020.

Smoking is allowed in designated areas at this 4.5-star Monterey resort.

  • 560 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 1967
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hyatt Regency Monterey Hotel & Spa offers 560 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered once per stay.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

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Portola Hotel & Spa at Monterey Bay

  • Pool
  • Spa
  • Pet friendly
  • Restaurant
4.5 out of 5, Wonderful, 2,679 reviews
$290 nightly
The price is $342
Jul 20 - Jul 21
Total includes taxes and fees
Portola Hotel & Spa at Monterey Bay

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 20 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 6 to 28 for adults and USD 6 to 28 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 2 outdoor pools
  • 6 outdoor tennis courts
  • Basketball
  • Bicycle rentals
  • Full-service spa
  • Golf
  • Golf lessons
  • Health club
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with premium digital channels
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.76 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6.00 to 28 for adults, and USD 6.00 to 28 for children
  • Self parking fee: USD 20.00 per day
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Hotel Monterey
Hyatt Regency Monterey
Hyatt Regency Monterey Hotel
Monterey Hyatt Hotel
Regency Monterey
Hyatt Regency Monterey Ca
Hyatt Regency Monterey Hotel And Spa
Hyatt Regency Monterey Hotel Monterey
Hyatt Regency Monterey Hotel Spa
Hyatt Regency Monterey & Spa
Hyatt Regency Monterey Hotel Spa
Hyatt Regency Monterey Hotel & Spa Resort
Hyatt Regency Monterey Hotel & Spa Monterey
Hyatt Regency Monterey Hotel & Spa Resort Monterey

Frequently asked questions

How close is Hyatt Regency Monterey Hotel & Spa to the airport?

Hyatt Regency Monterey Hotel & Spa is 1.6 mi (4-min drive) away from the Monterey Peninsula Airport (MRY) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Monterey Hotel & Spa?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Monterey Hotel & Spa on Jul 13, 2025 start from $220.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Monterey Hotel & Spa have an airport shuttle?

Hyatt Regency Monterey Hotel & Spa offers a free airport shuttle, available from 7:00 AM to 11:00 PM on request.

How close is Hyatt Regency Monterey Hotel & Spa to the beach?

This resort is a short 14-minute walk from Monterey State Beach and 4.8 mi (12-min drive) from Carmel Beach. Don't forget your sunscreen!

Does Hyatt Regency Monterey Hotel & Spa offer free breakfast?

Free breakfast isn’t offered at Hyatt Regency Monterey Hotel & Spa, but buffet breakfast is offered for a fee of between USD 6.00 and 28 for adults, USD 6.00 and 28 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hyatt Regency Monterey Hotel & Spa?

No, there is no casino at this resort.

What time is check-in at Hyatt Regency Monterey Hotel & Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt Regency Monterey Hotel & Spa?

Free parking is not available at this resort. Self parking is available for USD 20.00 per day, and valet parking for USD 20 per day.

Does Hyatt Regency Monterey Hotel & Spa have a pool?

Hyatt Regency Monterey Hotel & Spa features 2 outdoor pools.

Does Hyatt Regency Monterey Hotel & Spa have a restaurant?

Yes, there are 2 restaurants on site.

Does Hyatt Regency Monterey Hotel & Spa have a spa?

This resort has a spa, which features Swedish massages and aromatherapy.

How close is Hyatt Regency Monterey Hotel & Spa to downtown Monterey?

Hyatt Regency Monterey Hotel & Spa is 1.2 mi away from Monterey.

Hyatt Regency Monterey Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 781 out of 1388 reviews
Rating 8 - Good. 329 out of 1388 reviews
Rating 6 - Okay. 156 out of 1388 reviews
Rating 4 - Poor. 77 out of 1388 reviews
Rating 2 - Terrible. 45 out of 1388 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent golf course with beautiful views of the hills. Our room was clean, Staf was very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ky

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel option!

Solid hotel option! We don’t have kids, but it seemed very family friendly if needed. Beds were comfy, staff was nice. Good location for Monterey and Carmel!
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was amazing! Staff at r
Stayed 2 nights in Apr 2025

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked and paid extra for a pool room, expecting the pool shown in the photos. However, we were unaware that there are two pools, and the one near our room is not the one depicted in the listing. This was not made clear at the time of booking. Additionally, while our room faces the pool, the other side faces the freeway, making it quite loud at night and affecting our sleep. We requested a room change at the front desk, but unfortunately, they were unable to locate a better room for us, which has been frustrating.
Stayed 1 night in Apr 2025

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for family visit .

Service , comfort , pool and hot tub , lounge area outstanding . We were assisted very nicely at the front desk to change our rooms as they were very far from the lobby . Loved the evening s’mores and enjoyed the fire pits . Great place for 3 night stay with two small children . Lots of games to play in attractive terrace . Coffee shop very well stocked with fresh and packaged choices
Stayed 3 nights in Apr 2025

10/10 Excellent

Amil

Stayed 2 nights in Mar 2025

10/10 Excellent

Araceli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated pool, room was okay.
Stayed 1 night in Mar 2025

10/10 Excellent

Margarita

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hardeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their menu was very limited. Otherwise, great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Sage, London

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Margarita Nava de

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2025

10/10 Excellent

Billy

Stayed 2 nights in Mar 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Sabrina

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The resort itself was very nice and well maintained. However our stay in the Monterey Suite was disappointing. The room itself was not very clean in the sink and showers.There was sticky/dirty stains in both. Then we found black mold on the shower ceiling the day we were leaving. And when we told the manager she treated it very casually and passively. For what we paid for the room I would have expected a higher standard. I will not be staying here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Parul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here really enjoyed the place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Parul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay .. this our second time choosing this place to stay in Monterey .
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Monterey

I enjoyed the spa and the grounds were nice. Only thing I didn't like is the restaurant on the golf course charges an automatic gratuity and I didnt notice and tipped again so I gave like a 40% tip by mistake and then the coffee ran out and noone refilled it for the next 45mins til I had to leave after I told them and waiting a while and thought they got it started but then 30mins later went back in and asked if the coffee was ready yet and they hadn't even put a new pot on so I went about my day and went back the next day and told the manager and they gave me a free cup the next day so at least they kind of made up for the inconvenience on day 1. The hotels.com charges and what they try to charge at checkout are a lot different where youll end up paying for a resort fee and parking per night too which was unexpected and I complained so they ended up matching the hotels.com price to make up for it so I was glad that although I had a few issues, ultimately they did help and fix them for me unlike a lot of other places. Would def return again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! Very clean and good coffee shop.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025