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Comfort Suites Galveston

2.5-star property
3606 89th St, Galveston, TX 1-855-201-7819
3.7 out of 5
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See all 26 travelocity Reviews

"Clean, comfortable and safe. " More

By a verified traveler on Mon 02 May 2022

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Hotel Description

Hotel near Moody Gardens in Galveston

Oceanside stay

Within a 5-minute walk of the hotel, you'll find Seawall Beach and Galveston Fishing Pier. Magic Carpet Golf and Galveston Go Kart and Fun Center are also within half a mile (1 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Standard Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$81* Per night/room Oct 10 - Oct 11

Standard Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites Galveston ratings based on 26 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Suites Galveston

Everyone (8) Couples (2) Family (10)
5 out of 5
Clean, comfortable and safe.

Posted by , from Plano on May 2, 2022

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Comment from Hotel Management

May 2, 2022 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jul 9, 2021 by GM

Thank you for taking the time to fill out our online survey. We will share you feedback with the staff and I hope you will stay with us again on your next visit to the island.

1 out of 5
We didn’t even check in , the room was not ready we waited a long time went back and guess what room was not ready we left came back home. And of course no refund

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 2, 2021 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2 out of 5
Hotel not ready on time. Trash all over the front entrance to the Hotel. Got into our room and the my husband almost slipped because the floor was so wet. Our fridge had other people food in it. The sheets were so wrinkled we had to check to see it they looked like they were used. The “hot breakfast” was a joke as it consist of a luke warm rubber egg, sausage patty and a biscuit. The juice machine was broken and no coffee. Very expensive crappy hotel. I will never book on Travelocity again as the room we reserved and up graded for was not what we got. The guest service desk said it wasn’t their fault and to take it up with Travelocity but Travelocity never responded. Bait and switch!!!

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 21, 2021 by GM

Thank you for staying at the Comfort Suites Galveston. I apologize for not having rooms ready at 3:00PM and the cleanliness of your room. We try to provide a hot breakfast on the weekend which we know will not satisfy all guest taste. We do provide a coffee maker in every guest room and extra coffee for every guest. Due to Covid we can not operate fully and offer all the amenities that were once offered at this time. If you reserve a room through a third party they send us your reservation as it is booked with them. We can not change the reservation type they reserved without them notifying us to make changes. I am sorry for the inconvenience. I hope you will give us another opportunity to serve you again in the future.

3 out of 5
It was a last-minute thing and the room was not what we thought that we're getting.

Posted by , from Galveston on Jul 26, 2020

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Comment from Hotel Management

Jul 26, 2020 by GM

Thank you for staying at the Comfort Suites Galveston. We appreciate you feedback and were disappointed to hear that we did not meet your expectations during your stay. Thank you for your feedback so we can ensure all of our guest needs are being met. I hope you will consider staying with us again on your next visit.

1 out of 5
Horrible stay. Air conditioner was broke and full of dust. Room had old milk cartons on floor, hairballs in the sheets, brown stains on sheets and pillow cases. The staff downstairs didn’t even offer to change them for us. I told her the beds were nasty and simply asked if I wanted to new sheets and I said yes and she said she wasn’t putting them off because that’s not her job. Bathroom was disgusting. Very unhappy with everything at this hotel. Never had such a horrible stay before and not for $287 a night! This place is a complete rip off

Posted by on Jul 14, 2019

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1 out of 5
The only thing good was the location. Because of it's location a block off of the beach, it needs a lot of maintenance and this place doesn't get it. It needs a total make over. The rooms were dirty, the bathroom was filthy and had roaches, when room service made our beds they took our towels and didn't replace them and we were told to come to the front desk to get them. The elevator didn't work. We will never use this hotel again.

Posted by on Jun 5, 2019

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5 out of 5
Very accommodating staff; nice view of the Gulf and convenient location to Galveston attractions

Posted by on Apr 16, 2019

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5 out of 5
Everything was clean and staff was friendly. Breakfast was nice, to cold to use pool. Close to movies and restaurants and ocean front.

Posted by on Apr 8, 2019

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4 out of 5
Lack of hot water was an issue on two of the three mornings there. Curtains are insufficient to insure privacy

Posted by on Feb 28, 2019

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Comment from Hotel Management

Mar 4, 2019 by Cindy

Thank you telling us you had a problem with the water temperature during your stay. We wish you had told us while you were at the hotel so we could have our maintenance staff correct the problem while you here. We hope that you will continue to use Comfort suites in your future travels.

About the Comfort Suites Galveston

Location 3606 89th St, Galveston, TX 77554

Property Features

Comfort Suites Galveston offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 832 square feet (77 square meters) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Suites Galveston. Self parking is free. This Galveston hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 832 sq ft of conference space
  • 77 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Cruise terminal shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Comfort Suites Galveston offers 57 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Galveston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 5:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Comfort Suites Galveston offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 20 per stay
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Galveston
  • Comfort Suites Hotel Galveston
  • Galveston Comfort Suites
  • Comfort Inn Galveston
  • Galveston Comfort Inn
  • Comfort Suites Galveston Hotel
  • Comfort Suites Galveston Hotel Galveston
  • Galveston Comfort Suites
  • Comfort Suites Galveston Hotel
  • Comfort Suites Galveston Galveston
  • Comfort Suites Galveston Hotel Galveston

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.