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5.0 out of 5

"Such friendly staff!!! Nice amenities and great location-highly recommend this hotel " More

By a verified traveler on Thu 08 Dec 2016

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Hotel Description

5-star luxury hotel near Romerberg

City center stay

Within a 15-minute walk of this Innenstadt hotel, you'll find Romerberg and Römer. Zeil Shopping District and Konstablerwache are also within half a mile (1 km).

Multiple dining options

This luxury hotel features 2 restaurants, a bar/lounge, and an indoor pool. Traveling on business? Take advantage of the 12 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a sauna on site, and laundry facilities and concierge services are also offered.

WiFi, LCD TVs

The 372 soundproofed guestrooms offer WiFi and 24-hour room service. LCD TVs come with satellite channels, and other amenities include wired Internet and premium bedding.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 2 Bedrooms, Non Smoking (SW-M)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Westin, Grand Suite, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Twin Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite, 1 Bedroom, Non Smoking (Duplex Suite, Bi-Level)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Westin Grand Frankfurt ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Grand Frankfurt

Everyone (1)
5 out of 5

Fantastic stay

Such friendly staff!!! Nice amenities and great location-highly recommend this hotel

Posted by , from Chicago il on Dec 8, 2016

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Comment from Hotel Management

Dec 21, 2016 by WestinFrankfurt

Dear Mary, That's the way you should feel with us - thank you very much for your positive feedback about your stay and the good score you gave us. We look forward to welcome you back on your next trip to Frankfurt! Kind regards Sandro Bohrmann General Manager

5 out of 5

Great hotel and excellent service!

Pros: Quiet
Cons: No free Internet
I have stayed here before and was happy to return. Great, clean and quiet hotel. Friendly, and very professional staff. Convenient location - train just down the street.

Posted by , from Syracuse, NY on Apr 13, 2011

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5 out of 5

I loved everything about this hotel!!!

Pros: Close restaurants, Free Internet, Quiet
Great customer service, most comfortable bed on the planet, plush towels, tons of hot water, nice bar in lobby, great proximity on restaurants and shopping, wonderful little fair outside of hotel with best food on the planet...

Posted by on Feb 7, 2011

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About the The Westin Grand Frankfurt

Location Konrad-Adenauer-Str. 7, Frankfurt, HE 60313

Renovations + Closures

This property will be closed from November 23 2021 to April 2 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

The Westin Grand Frankfurt offers its guests an indoor pool and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 14956 square feet (1390 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Westin Grand Frankfurt. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Frankfurt hotel is smoke free.

  • 372 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 14956 sq ft of conference space
  • 1390 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Konstablerwache Station (0.1 km / 0.1 mi)
  • Metro station: Frankfurt (M) Hauptwache Station (0.7 km / 0.5 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

The Westin Grand Frankfurt offers 372 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 46-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast from 6:30 AM to 11 AM.

MainTapas Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Motions - This restaurant serves breakfast only. Open daily.

MainTapas Lounge - Onsite restaurant.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 33 per person (approximately)
  • Fee for in-room wireless Internet: EUR 14.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 14.50 per 24-hour period (rates may vary)
  • Covered self parking fee: EUR 29.00 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurt Grand Westin
  • Westin Frankfurt Grand
  • Westin Grand Frankfurt
  • Westin Hotel Frankfurt Grand
  • Westin Grand Frankfurt Hotel
  • The Westin Grand Frankfurt Hotel Frankfurt
  • Westin Frankfurt
  • Frankfurt Westin
  • The Westin Frankfurt Frankfurt
  • The Westin Grand Frankfurt Hotel
  • The Westin Grand Frankfurt Frankfurt
  • The Westin Grand Frankfurt Hotel Frankfurt

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.