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"It was a great hotel, very convenient, and clean. Only problem was that we arrived on a very hot day - 30 degrees celcius - and our room had no air c ... " More

By a verified traveler on Fri 22 Jul 2016

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Hotel Description

3-star hotel near Romerberg

In Frankfurt

Within a 15-minute walk of this Gutleutviertel hotel, you'll find Frankfurt Trade Fair and Staedel Museum. Also, Kaiserstrasse is within half a mile (1 km) and Romerberg is within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Self parking, dry cleaning, and luggage storage are also offered.

Free WiFi

The 197 soundproofed guestrooms offer free WiFi and minibars. Other amenities include TVs, room service, and free long-distance calls.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$69* Per night/room Dec 6 - Dec 7

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Business Double Room/ Twin Room - incl. drinks from the Minibar

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Excelsior ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Excelsior

Everyone (1) Family (1)
1 out of 5
The only good thing is close to the main train station. The hotel had 1 operating small lift, terrible beds, poor quality linens, and breakfast wasn’t great. Would not recommend ever!

Posted by on May 23, 2019

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4 out of 5

Very nice, but few rooms with AC.

Cons: WIFI was pretty weak.
It was a great hotel, very convenient, and clean. Only problem was that we arrived on a very hot day - 30 degrees celcius - and our room had no air conditioning. On any other day the room would have been fine. To switch to a room with AC would have cost an additional 50 Euros - but they didn't have one big enough for our family of 4.

Posted by on Jul 22, 2016

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hotel Excelsior. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Frankfurt hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Frankfurt Central Station (tief) (0.4 km / 0.3 mi)
  • Metro station: Central Station South Side Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Excelsior offers 197 air-conditioned accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include showers and hair dryers. This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Movies for purchase
  • Shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 11 AM.

Goethe Bar - This bar specializes in international cuisine and serves light fare only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Excelsior

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts debit cards, debit cards, debit cards, debit cards, and debit cards

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10.00 per person (approximately)
  • Self parking fee: EUR 20 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Frankfurt
  • Excelsior Hotel Frankfurt
  • Hotel Excelsior Central Station Frankfurt
  • Hotel Excelsior Central Station
  • Excelsior Central Station Frankfurt
  • Excelsior Central Station
  • Hotel Hotel Excelsior - Central Station Frankfurt
  • Frankfurt Hotel Excelsior - Central Station Hotel
  • Hotel Hotel Excelsior - Central Station
  • Hotel Excelsior - Central Station Frankfurt
  • Excelsior Hotel
  • Hotel Excelsior
  • Excelsior Central Frankfurt
  • Hotel Excelsior Hotel
  • Hotel Excelsior Frankfurt
  • Hotel Excelsior Hotel Frankfurt
  • Hotel Excelsior Central Station

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.