"This hotel was available at a great discount. The room was clean and comfy. The A/C was perfect. No troubles with the bathroom. The only complaint ... " More

By a verified traveler on Tue 03 Jul 2018

Enter dates to see availability

Hotel Description

Enjoy the outdoor pool at this 3.5-star Sunrise hotel

In suburbs

You'll be within 3 miles (5 km) of Veterans Park and 6 miles (10 km) of BB&T Center with a stay here. Westfield Broward Mall and Lakes Mall are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Free self parking, a coffee shop, and a snack bar/deli are also offered.

WiFi, LCD TVs

The 289 guestrooms offer LCD TVs with satellite channels, along with WiFi and hair dryers. Other amenities include safes, phones, and ironing boards.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$58 per night

Standard Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sawgrass Grand Hotel and Suites Sports Complex ratings based on 43 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sawgrass Grand Hotel and Suites Sports Complex

Everyone (25)
2 out of 5
The hotel was older than expected and the online photos are misleading. Parking lot had very limited lighting and was very dark at night, room bathroom was old and looked very dirty, front desk staff was nice but the housekeeping staff didn’t leave towels in the room after cleaning and a filled trash bag was left in hallway practically all day. Hotel needs an upgrade.

Posted by on Dec 29, 2018

Was this review helpful to you?
4 out of 5

Posted by on Dec 24, 2018

Was this review helpful to you?
2 out of 5
To Whom It May Concern: I stayed in your hotel on December 14-16. I was assigned Room 505 which needed to be upgraded. The headboards are all torned and taped up with mailing tape. I but was charged for it at regular price. I requested another room but the hotel was sold out that night and I didn't have anywhere else to go. So I was told to see the supervisor on Sunday. So i did. She didn't explain what she was doing. I had to ask what was adjusted on my bill. The staff was not so friendly. They were only concerned about renting a room out instead of taking care of the complaint right then. I had stayed at the hotel many times before and i never had any issues until this time. I was very disappointed with my stay. I was told when i checked in that my credit card only paid for one night and that i had to pay $200.00 in cash for the other night but i will receive $40.00 per night back on my creditcard. They were holding it for accidentals. I only received $38.04 (resort fee) from the supervisor and that was the adjustment from the headboards. I'm just needing my monies to be put back on my credit card. Please and thank you.

Posted by on Dec 18, 2018

Was this review helpful to you?
3 out of 5
The carpet was really derty, the rest of the room was Ok and it did not include breakfast.

Posted by on Dec 11, 2018

Was this review helpful to you?
2 out of 5
we did not get the type of room ordererd - two queen beds and a sofabed for three people - instead we just got a two queen bed room. Chris, who checked me in did not inform me about that. When I went back to the reception he just told me that they were fully booked that night and that I could talk to the supervisor which would be there in the morning. In the morning a second reception employee told me, that we had apparantely a bigger two queen bed as normal. When I told him that the booked room was mor expensive than a normal room (US 117 instead of 88) he offered me to erase the resort fee of 19.90. I agreed to that but still I would prefered to get the room actually booked which was different as I could see in the morning while the doors of some rooms were open for cleaning reasons! Generally the hotel is were worn out, needs renovating. When we arrived around 21.00 h it was not posible to buy even water - in the morning no breakfast posibility, the coffeeplace was closed till we left around 09.30 h. Hotel is defenitely not recomendable - old and worn out and nothing in walking distance around the hotel. I would definitely not book it again.

Posted by , from Switzerland on Nov 12, 2018

Was this review helpful to you?
1 out of 5

Posted by on Nov 11, 2018

Was this review helpful to you?
3 out of 5
Backboard needed repairs!!!:::::::::::::::::::::::::::: This was all

Posted by , from Virgin islands on Nov 2, 2018

Was this review helpful to you?
3 out of 5
This hotel was available at a great discount. The room was clean and comfy. The A/C was perfect. No troubles with the bathroom. The only complaints are the musty smell in the hall and not all the elevators were in working condition. It’s a good place if you just need a lace to sleep and get refreshed.

Posted by on Jul 3, 2018

Was this review helpful to you?
1 out of 5

Sports complex, not hotel

Unless you want to use their sports facilities and pay the additional mandatory fees, I would avoid this place. This is not a passer by resort to stay in, and that was not made clear upon booking.

Posted by on Jul 1, 2018

Was this review helpful to you?
5 out of 5

It was great

Great experience. Don’t have any complaints. I would definitely come back and recommend to friends and family.

Posted by on May 7, 2018

Was this review helpful to you?

About the Sawgrass Grand Hotel and Suites Sports Complex

Location 3003 N University Drive, Sunrise, FL 33322

Property Features

Sawgrass Grand Hotel and Suites Sports Complex offers its guests an outdoor pool and a fitness center. There's a coffee shop/café on site, as well as a snack bar/deli. There's an onsite 24-hour business center. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Sawgrass Grand Hotel and Suites Sports Complex. Self parking is free. This 3.5-star Sunrise hotel is smoke free.

  • 1 building
  • 289 guestrooms or units
  • 6 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.) (22.3 km / 13.9 mi)
  • Parking: Free self parking

Room Amenities

Sawgrass Grand Hotel and Suites Sports Complex offers 289 air-conditioned accommodations with safes and designer toiletries. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

The recreational activities listed below are available near the hotel; fees may apply.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.

Pets

  • Pets: USD 50.00 per pet, per stay
  • Maximum 1 per room (weight limit: 20 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 19.21 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room safe
  • In-room coffee
  • Laundry facilities
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 17.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 17 per night (rates may vary)
  • Pet fee: USD 50.00 per pet, per stay
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Sawgrass Mills
  • Holiday Inn Hotel Sawgrass Mills Sunrise
  • Holiday Inn Sawgrass Mills
  • Holiday Inn Sawgrass Mills Sunrise
  • Sawgrass Grand Hotel Sunrise
  • Sawgrass Grand Hotel
  • Sawgrass Grand Sunrise
  • Sawgrass Grand Hotel Sports Complex Sunrise
  • Holiday Inn Hotel And Suites Sawgrass Mills
  • Holiday Inn Sunrise
  • Sunrise Holiday Inn
  • Sawgrass Grand Hotel Sports Complex
  • Sawgrass Grand Sports Complex Sunrise
  • Sawgrass Grand Sports Complex

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).