The staff was polite, but the overall stay was disappointing. There was no working phone in our room, and despite calling the hotel office multiple times from my own phone for towels, no one ever answered. At one point, our room key even became inactive. We were also told we couldn’t have extra towels for the next morning, which was very inconvenient.
The tub was dirty—I ended up having to clean it myself. The room was extremely humid even with the AC on. Unfortunately, based on this experience, I would not stay here again.