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Home2 Suites by Hilton Eugene Downtown University Area

3-star property
102 West 11th Avenue, Eugene, OR 1-855-201-7819
3.6 out of 5
Good!
See all 9 travelocity Reviews

"Why have a property with no complimentary parking for your guest. Is it not a given that when properties are erected there is a provision for parking ... " More

By a verified traveler on Mon 26 Dec 2022

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Hotel Description

3-star hotel near McDonald Theatre

City center stay

You'll be steps from McDonald Theatre and within a 10-minute walk of Hult Center for Performing Arts with a stay at this Downtown Eugene hotel. 5th Street Market and University of Oregon are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$171* Per night/room Jun 11 - Jun 12

Studio, 1 King Bed, Non Smoking, Corner (City)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Home2 Suites by Hilton Eugene Downtown University Area ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Home2 Suites by Hilton Eugene Downtown University Area

Everyone (6) Couples (1) Family (2)
3 out of 5
Why have a property with no complimentary parking for your guest. Is it not a given that when properties are erected there is a provision for parking? don't be penny-wise and pounds foolish. Parking is part of the staying experience. No need for nickle and dimming.

Posted by on Dec 26, 2022

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Comment from Hotel Management

Dec 26, 2022 by Owner

Thank you for taking the time to share your feedback with us about your recent stay, Ade. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.

4 out of 5
It was close to Dr. Office. Nice rooms. Reserved king rm, was given 2 queen and they tried to charge us for upgrade until I questioned it.

Posted by , from Coos Bay on Dec 19, 2021

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Comment from Hotel Management

Dec 20, 2021 by Home2 by Hilton Downtown University Area

Thank you so much for letting us know about the upgrade charge for the room. This was done on the back side of our system, and we didn't catch it prior to your departure. We are so sorry about that confusion. Thank you so much for staying with us. We hope to have the opportunity to welcome you back again in the future.

2 out of 5
It was a nice place, unfortunately, there was pubic hair not cleaned up in the shower and bathroom.

Posted by on Nov 29, 2021

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Comment from Hotel Management

Nov 29, 2021 by Home2 by Hilton Downtown University Area

Thank you for letting us know. We will be following up with our housekeepers and inspectors to ensure that they are reviewing all areas to ensure a clean and sanitized room.

5 out of 5

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 18, 2021 by Home2l Suites Eugene Downtown University Area

Thank you so much for the awesome review. We really appreciate it!! I hope that you will come stay with us in the future when travel brings you back to Eugene.

3 out of 5
When I arrived at the property they did not have my reservation that I thought I booked with travelocity. The confirmation number from travelocity was never received at the hotel. Therefore I did not have the reservation. However the Home2 did have a room and with my AAA membership I booked it for $50. less the travelocity. Not sure I will be using travelocity again , just good old AAA.

Posted by on Sep 25, 2019

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1 out of 5
took almost 2 hours to check into a room. Understaffed and underprepared. Staff at the counter was rude and would not answer any questions when asked. Will never go back.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Aug 10, 2019 by Alex B

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Alex B. Front Office Supervisor

5 out of 5
Love the location! Right down town so I can explore the city! friendly, knowledgeable staff, clean rooms, great breakfast!

Posted by on Jun 3, 2019

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4 out of 5
Very clean and modern. Will be coming back. Great atmosphere, close to the University of Oregon

Posted by on Apr 14, 2019

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5 out of 5
Hotel was across the street from my daughter at u of o which made my stay convenient and awesome for Christmas!

Posted by on Dec 28, 2018

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About the Home2 Suites by Hilton Eugene Downtown University Area

Location 102 West 11th Avenue, Eugene, OR 97401

Property Features

Home2 Suites by Hilton Eugene Downtown University Area offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Home2 Suites by Hilton Eugene Downtown University Area. Self parking is free. This 3-star Eugene hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 624 sq ft of conference space
  • 58 sq m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Free RV, bus, truck parking

Transport

  • Train station: Eugene Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Eugene Downtown University Area offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. This Eugene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Eugene Downtown Hotel
  • Home2 Suites Hilton Eugene Downtown University Area Hotel
  • Home2 Suites Hilton University Area Hotel
  • Home2 Suites Hilton Eugene Downtown University Area
  • Home2 Suites Eugene Downtown
  • Home2 Suites by Hilton Eugene Downtown University Area Hotel
  • Home2 Suites by Hilton Eugene Downtown University Area Eugene

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Home2 Suites by Hilton Eugene Downtown University Area.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.