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Best Western Grand Manor Inn

2.5-star property
971 Kruse Way, Springfield, OR 1-855-201-7819

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4.3 out of 5
Very good!
See all 20 Travelocity Reviews

"Easy access to everything I needed, seems safe, rooms clean. " More

By a verified traveler on Sat 26 Sep 2020

Points Of Interest

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Hotel Description

Hotel near The Shoppes at Gateway in Springfield

Heart of Springfield

Within a 15-minute walk of the hotel, you'll find The Shoppes at Gateway and PeaceHealth Sacred Heart Medical Center at Riverbend. Riverbend Hospital and Eugene Health Center are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Enjoy the steam room and free perks like continental breakfast and free self parking. A business center, free WiFi in public areas, and dry cleaning are also on offer.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 65 guestrooms offer free WiFi and free wired Internet, as well as pillowtop beds. LCD TVs, coffee/tea makers, and free local calls are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Grand Manor Inn ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Grand Manor Inn

Everyone (11) Couples (1) Family (5)
4 out of 5

Posted by on Oct 12, 2020

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5 out of 5
Easy access to everything I needed, seems safe, rooms clean.

Posted by , from Klamath Falls, OR on Sep 26, 2020

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3 out of 5
It wasn’t the cleanest. Landscaping is horrible. Staff was very nice

Posted by , from Springfield Oregon on Jun 21, 2020

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4 out of 5

Posted by on Nov 20, 2019

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4 out of 5
Very easy location pool was great for the kids restaurants across the street

Posted by on Jul 29, 2019

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5 out of 5

Posted by on May 20, 2019

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4 out of 5

Posted by on Apr 16, 2019

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5 out of 5
This property was clean, spacious room and located conveniently to restaurants and freeway.

Posted by on Apr 7, 2019

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2 out of 5
No problem with Staff. Breakfast was pretty lean, had to go to a nearby restaurant. Hotel needs major restoration and updating of rooms. Carpet was filthy! Wouldn't even consider staying here in the future until renovations are done. Not enough light in room, walls painted very dark colors. Felt like we were in a cave.

Posted by on Mar 4, 2019

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5 out of 5
Recently remodeled - spacious queen room, upscale furnishings and nicely appointed. We travelled with our Doodle who was very comfortable and quiet. Doors solid and quieter in the room. Slept very comfortabley. Excellent food for breakfast. Near shopping center-👍5:5

Posted by , from Springfield, OR on Nov 24, 2018

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About the Best Western Grand Manor Inn

Location 971 Kruse Way, Springfield, OR 97477

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Grand Manor Inn offers its guests an outdoor pool, a steam room, and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available. Best Western Grand Manor Inn also features dry cleaning/laundry services, a safe deposit box at the front desk, and an elevator. Self parking is free. This Springfield hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Mahlon Sweet Field Airport (EUG) (16.8 km / 10.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Grand Manor Inn offers 65 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grand Manor
  • Best Western Grand Manor Inn
  • Best Western Grand Manor Inn Springfield
  • Best Western Grand Manor Springfield
  • Best Western Manor Inn
  • Best Western Springfield
  • Best Grand Manor Springfield
  • Best Western Grand Manor Inn Hotel
  • Best Western Grand Manor Inn Springfield
  • Best Western Grand Manor Inn Hotel Springfield

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.