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"Very nice staff and clean rooms. Close to all attractions in Erie " More

By a verified traveler on Sun 13 Sep 2020

Hotel Description

Hotel near Millcreek Mall in Erie

In Erie

At this Erie hotel, you'll be within half a mile (1 km) of Millcreek Mall and 3 miles (5 km) of Ambassador Banquet & Conference Center. Also, Erie Zoo is within 3 miles (5 km) and Waldameer Water World is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's an indoor pool on site, and a 24-hour front desk and express check-out are also provided.

Free WiFi, comfy beds

In addition to flat-screen TVs with satellite channels, the 79 guestrooms offer free WiFi and pillowtop beds. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Nov 15 - Nov 16

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairfield Inn by Marriott Erie Millcreek Mall ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn by Marriott Erie Millcreek Mall

Everyone (2) Family (3)
5 out of 5
Very nice staff and clean rooms. Close to all attractions in Erie

Posted by , from Belle Vernon pa on Sep 13, 2020

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Comment from Hotel Management

Sep 16, 2020 by Dawn

Vicki, Thanks for taking the time to let us know how much you enjoyed your stay. We hope to see you again soon.

5 out of 5
Friendly staff, clean room, accommodated schedule to meet our needs

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by Lori V

Thank you for the great feedback. We greatly appreciate your comments and we have shared them with our team. We look forward to your next visit.

5 out of 5
Disappointed that the reclining chairs were removed from the rooms. A person in my party sleeps in a chair and not in a bed. I booked the room because Fairfield was a hotel that had a reclining chair in the room on our last stay. May not stay again because of the chair not being in the room.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by Lori V

We appreciate you taking the time to provide us with specific feedback regarding your stay. I apologize that our newly renovated hotel does not have the reclining chairs like we did previous. I have forwarded your comments to our home office to see if perhaps we could purchase a few to accommodate our guests. Thank you for choosing our hotel and staying loyal to the Marriott brand.

2 out of 5

Very disappointed

Pros: The woman working in the breakfast area was a delight. She was very accommodating and attentive
Cons: Cleanliness Customer relations.....
Location: The location was in a mall so there were many choices for dinner close by
When I arrived to check in, the woman at the counter was on the phone. I thought she was taking a reservation and didn't mind. After 10 minutes, and another guest lining up behind me...I realized she was not talking about reservations but something totally unconnected. When she finally addressed me, there was an issue with my reservation...even though I called the day before to check and make sure all was in order. I had made my reservation through a third party online and it was paid for. I was asked for an identification and a credit card. I questioned the need for the CC and she said for incidentals. I assured her there wouldn't be any and that I did not want to give her my card. She insisted and got a bit hostile. When I finally got to my room, on first glance it seemed fine and after a long day I just wanted to rest. Lying in bed, an item fell between the nightstand and the bed and when I reached down to retrieve it, there was a discarded grape stem on the floor, the area behind the night stand looked like it had never been cleaned and the bed skirt, I don't even want to imagine what was distributed on that. The metal boarder under the heater was not in place. I was appalling. If I had not gone through such a problem checking in I would have demanded another room. At check out when I was asked how my stay was, I shared these views and was told sorry. I was not satisfied and I will be hard pressed to stay in another Fairfield or to recommend the hotel.

Posted by on Feb 27, 2017

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Comment from Hotel Management

Mar 3, 2017 by Ryan H., AGM

Thank you for taking the time to review your recent stay! I truly am sorry for the inconvenience you experienced upon check in. It is standard procedure to require ID and a credit card during check in, in case of any incidentals - which could be anything from phone charges to room damages. However, I do apologize that this was an inconvenience and that it was not explained in greater detail. We appreciate your patronage and assure you that what you experienced was certainly not the norm for our hotel. We have shared your review with both our Front Desk staff and Housekeeping teams to ensure that what you experienced remains an isolated incident moving forward. We do hope to have the opportunity to show you what we truly have to offer, if you travels bring you back to the Erie area.

4 out of 5

Within walking distance of a shopping mall

My ONLY complaint is that I put my do not disturb sign on my door and the next morning, someone was knocking at my door. It was the hotel staff. They knocked twice before I. Finally got up and answered it the third time and told them that I did not need anything. I went away to get some rest. Other than that, very nice hotel

Posted by , from franklinville,ny on Jun 20, 2015

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5 out of 5

nice place

the hotel was very nice the loby was clean and the staff were nice the rooms were a little out of date there was very old tv but comftrable and clean.the pool was good but very cold but the hot tube was nice. great stay but no eggs at brekfast just pastres and bread and no gym.

Posted by on Mar 8, 2010

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3 out of 5

Convenient hotel

We were in Erie to shop at the adjacent Millcreek mall. The hotel was clean,the staff friendly and the room met our expectations,although the mattresses were softer than we're used to.As well, there was no night light,but we had brought our own. However, the continental breakfast in the morning did not compare to the type we had found at the Hampton Inns. There is a "do-it-yourself" waffle maker but the mix was watery resulting in barely-edible waffles,the bagels were small and hard to cut with a plastic knife.The breakfast concept should be reviewed,in my opinion. Would we stay there again? Possibly.

Posted by on Oct 16, 2009

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4 out of 5

Short Stay

The Fairfield was conveniently located to the beach, the casino, the wine country, and the marine museum -- our four targets for a short stay. It is also in a large mall with many moderate family restuarants, if those fit your needs. It was comfortable and clean, with a free breakfast, including the trademark Marriott do-it-yourself waffles.

Posted by on Sep 2, 2007

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1 out of 5

Worst staff in PA

First we arrived, we were greeted by a very rude and load girl at the front desk. I said I had reservations and she started to check us in asking for the c.c i used to hold the room, i said i want to pay cash and sh said thats not the point sir we have to charge you this * fee incase you smoke in the room(this is the only hotel in america that does this, so finally we get to the room which i might add looked as if it had not been cleaned, the trash cans had trash in them and the beds looked as if a 4 year old had made them, urine in the toliet and no clean towels or soap, and to top this there were like 1 million ants in the tub. I went down stairs and ask for a diffrent room and was told off by the woman behing the counter stating that none of there high class rooms look this way! I wanted to speak to the manager and the manager was even more rude. I will be telling everyone i know how crappy this dump is and would never stay at any marriot brand hotel again, its Hilton for me now!!!

Posted by on Aug 18, 2007

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3 out of 5

Hungry

The hotel was very clean, quiet and comfortable; however, there was a lot of people for breakfast and not enough food for everyone. The staff started to restock but seem to give up."

Posted by on Feb 26, 2007

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About the Fairfield Inn by Marriott Erie Millcreek Mall

Location 2082 Interchange Rd, Erie, PA 16565

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Fairfield Inn by Marriott Erie Millcreek Mall also features an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Erie hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 4 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Erie, PA (ERI-Erie Intl.) (11.4 km / 7.1 mi)
  • Train station: Erie Station (9.9 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

Fairfield Inn by Marriott Erie Millcreek Mall offers 79 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 27-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Erie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Erie
  • Fairfield Inn Marriott Erie
  • Fairfield Inn Marriott Hotel Erie
  • Fairfield Erie
  • Fairfield Inn Erie Hotel Erie
  • Fairfield Inn Marriott Erie Hotel
  • Erie Fairfield Inn
  • Fairfield Inn by Marriott Erie
  • Fairfield Inn by Marriott Erie Millcreek Mall Erie
  • Fairfield Inn by Marriott Erie Millcreek Mall Hotel
  • Fairfield Inn by Marriott Erie Millcreek Mall Hotel Erie

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.